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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
192 Reviews

192 Reviews of Suburban Ford of Romeo - Service Center

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November 01, 2024

Joe and basil are the best did above and beyond to help me excellent service More

by Josephissa18
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basil
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Nov 04, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Joe and Basil provided you with a wonderful experience at Suburban Ford of Romeo. Thank you for choosing us, see you soon!

November 01, 2024

The service group was very responsive during the process. They had the expertise to fix my issue. More

by Anthony.belloli
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica
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Nov 04, 2024 -

Suburban Ford of Romeo responded

Hi Anthony, thank you for trusting out team at Suburban Ford of Romeo with your vehicle! We look forward to seeing you again soon.

November 01, 2024

Extremely happy with the very courteous and compassionate service representative that took care of me while getting services done on my vehicle. More

by cocogriffin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Nov 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our service representative at Suburban Ford of Romeo provided you with courteous and compassionate care. Thank you for sharing your experience!

October 31, 2024

I always feel like part of the family. Whether it is the service team and Basil or the sales team. This Visit Basil took quick courteous care of me. He is so polite and helpful. Plus I got More

by datajay7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Nov 01, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Basil and the team at Suburban Ford of Romeo made you feel like family during your visit! We're glad everything went smoothly and quickly with your oil change. Thank you for sharing this positive experience!

October 30, 2024

I was a little sad when they moved locations, but lucky that did not change how good it is to be at the new location. More

by Wellwellwell
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Erica Bradley, Ian Blashhill
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Oct 31, 2024 -

Suburban Ford of Romeo responded

We're glad to hear that the move didn't affect your experience with us at Suburban Ford of Romeo! We appreciate your continued support and look forward to welcoming you back anytime.

October 30, 2024

Great service, great dealership, great environment all around. Basil in the service department is a top notch guy. I highly recommend to anyone. More

by TheWizard
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 01, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that Basil and our team at Suburban Ford of Romeo provided such a great experience. We appreciate your recommendation!

October 29, 2024

Excellent and Fast Service! !!! Thanks again ... I'll be back for sure!!! Nice place to sit around and wait for your car More

by jlis4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided excellent and fast service. We look forward to welcoming you back in the future!

October 29, 2024

Suburban Ford of Romeo is pristine. The service area glistens when you drive in. The service representatives are welcoming, polite, and very knowledgeable. More

by promzick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Report | Print
Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your experience with us! We're delighted to hear that our team at Suburban Ford of Romeo made such a positive impression. We look forward to serving you again in the future!

October 28, 2024

Quick service. It was Done when promised. But, need better seats for people with arthritis. More

by bogusz
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
N/a
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Oct 29, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo for your vehicle's service! We appreciate the feedback about our seats and will be sure to pass that along to our team. Looking forward to seeing you again!

October 27, 2024

Friendly,courteous,helpful,they treat you and your vehicle like it was their own. Get you in and out in a timely manor More

by bonacorsi010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Report | Print
Oct 28, 2024 -

Suburban Ford of Romeo responded

Thank you for the fantastic feedback! We're delighted to hear that our team at Suburban Ford of Romeo provided friendly and efficient service. We look forward to serving you again in the future!

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