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Suburban Ford of Romeo - Service Center

Washington, MI

4.9
190 Reviews

190 Reviews of Suburban Ford of Romeo - Service Center

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November 15, 2024

Great service, in the time they stated it would take and a car wash. Thanks More

by Vinoruffino
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike in service
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Nov 15, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We look forward to welcoming you back at Suburban Ford of Romeo again in the future.

November 15, 2024

Have done business with Suburban Ford of Romeo for many years and have always been satisfied with the service and the work. More

by rangerider1977
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Suburban Ford of Romeo responded

Thank you for your continued trust in Suburban Ford of Romeo! We're delighted to know that our service and work have consistently met your expectations. Looking forward to serving you again in the future!

November 15, 2024

I like it a lot. Everyone is very helpful and know what they are doing. Maintenance is fabulous. More

by Mike
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Iain
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Nov 19, 2024 -

Suburban Ford of Romeo responded

Thank you for trusting Suburban Ford of Romeo with your vehicle's maintenance. We look forward to seeing you again soon!

November 15, 2024

The service this time was great and was fast I would recommend their service for oil changes More

by alkath2004
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 19, 2024 -

Suburban Ford of Romeo responded

Thank you so much for your recommendation! We appreciate your trust in our team at Suburban Ford of Romeo and look forward to serving you again soon.

November 13, 2024

The service advisor Michael Brady was super informative and very professional and he. communicated with me throughout the entire process. Thanks for a wonderful experience. It was truly appreciated. More

by Mitch
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michael Brady
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Nov 14, 2024 -

Suburban Ford of Romeo responded

Hi Mitch, we're delighted to hear that Michael provided you with such a professional and informative experience at Suburban Ford of Romeo. Thank you for the kind words!

November 12, 2024

I always enjoy coming to the dealership for service of my wife’s car. Very friendly and professional staff More

by lokie20111
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Scott Krentler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 12, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that you enjoy visiting Suburban Ford of Romeo for your service needs! Our team takes pride in providing friendly and professional experiences. Thank you for the kind words!

November 11, 2024

Great location. The staff was very friendly and helpful. I had a great experience and would come back. More

by roserusso
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
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Nov 11, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your positive experience with us at Suburban Ford of Romeo! We're delighted to hear that our friendly and helpful staff made your visit enjoyable. We look forward to welcoming you back in the future!

November 09, 2024

Very nice people, but the prices are very expensive, and I also had a two and half week wait More

by angelaklouse7047
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Nov 12, 2024 -

Suburban Ford of Romeo responded

Thank you for taking the time to leave us a review. We apologize for the longer-than-expected wait time and for any inconvenience this has caused you. We strive for competitive pricing as well so we appreciate your feedback regarding this. If there's anything further you'd like to discuss, please feel free to reach out at your convenience. Thank you, Jeffrey Freeman - Service Manager - jeffreyfreeman@lithia.com

November 09, 2024

Service was timely and the service greater Basel was excellent and very helpful to solve my problems More

by Afell2022
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Basel
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Nov 11, 2024 -

Suburban Ford of Romeo responded

It's great to hear that Basil provided you with an excellent service experience at Suburban Ford of Romeo. Thank you for choosing us! See you next time.

November 07, 2024

Basil is a good service person, I usually get him when I come in. Thank you More

by poohm72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Report | Print
Nov 08, 2024 -

Suburban Ford of Romeo responded

Thank you for your kind words about Basil at Suburban Ford of Romeo! We look forward to having you back soon.

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