Suburban Ford of Romeo - Service Center

The service visit at home was wonderful. Matt was great to work with. He even helped me shovel snow while update was working. Matt was great to work with. He even helped me shovel snow while update was working. More

Dave Curtis was very helpful in finding me the perfect car. The mechanic who came to my house to do the fix for the recall on my car not only fixed the problem, but put air in my tires and topped off the car. The mechanic who came to my house to do the fix for the recall on my car not only fixed the problem, but put air in my tires and topped off the fluids. He was very kind and professional. I think his name was Matt. More

It was easy to schedule the service appointment and it was performed promptly while I waited at the dealership. was performed promptly while I waited at the dealership. More

I received Outstanding service. The team worked on my truck as soon as I brought it in. 2 recalls were completed in less than 2 hours. Great experience. Thank you very much. The team worked on my truck as soon as I brought it in. 2 recalls were completed in less than 2 hours. Great experience. Thank you very much. More

Basil was my service man. He is a huge asset to the dealership. Never disappoints. He is a huge asset to the dealership. Never disappoints. More

Basil was great to work with! Holidays are busy for everyone and he was very personable. The service department should be proud to have him on their staff. I had a 1400 appoint Holidays are busy for everyone and he was very personable. The service department should be proud to have him on their staff. I had a 1400 appointment and my car was not ready until 1700 which was surprising that it took so long but I wasn’t in that big of a rush to get my vehicle back. My only suggestion is that I wish that the service team would have ran my car through the wash as there was so much salt from driving on these MI roads. My home dealership (Maxey in Detroit) I lease from does it and it just adds a nice touch with minimal effort. More

Joe your service advisor was great. Overall service was done and appreciated and very happy Overall service was done and appreciated and very happy More

Amazing service team that takes care of you and makes you feel like a king (or Queen) Stopped in to ask Basil a question about my Escape and he figured it out in minutes. Then got me squeezed in the next day feel like a king (or Queen) Stopped in to ask Basil a question about my Escape and he figured it out in minutes. Then got me squeezed in the next day and I was all fixed and back on the road with total time investment of about 2 hours. basil always goes the extra mile!!!! Thank you Basil and Suburban Ford. More

The work was done quicker than I expected. I was happy. They did the necessary work and didn't try to upsell. I was happy. They did the necessary work and didn't try to upsell. More

Very clean, personable, and knowledgeable service department. A very comfortable waiting area with a nice table area which was very appreciated since I had some book work to do while waiting. department. A very comfortable waiting area with a nice table area which was very appreciated since I had some book work to do while waiting. More