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Suburban Ford of Romeo - Service Center

Washington, MI

4.8
158 Reviews

158 Reviews of Suburban Ford of Romeo - Service Center

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January 21, 2025

Basil & Tommy Mac are the best! They always make my experience great! They are the best in customer service! More

by tonidipalma60
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil & Tom M.
January 21, 2025

Joe Swaffard gold star service! 🌟 polite, young man. Have worked with him since October. Engine recall. I was without my car for 4 weeks. Always polite, kind, and a pleasure to sp More

by cpsp724
Service Price Transparency
Workmanship
Recommend Dealer
Yes
Employees Worked With
Joe Swaffard
January 21, 2025

They were able to service my car in a timely manner. Nice they came and picked up my car and then returned it all fixed. More

by Delee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 21, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided timely service and convenient pick-up and return for your car. Thank you for sharing your experience with us!

January 21, 2025

The service advisor Ian Blashill was super friendly and made my experience great!! I wish everyone was more like him. More

by Dperovsk
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Blashill
Jan 21, 2025 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian made your experience a positive one at Suburban Ford of Romeo! Thank you for sharing this feedback, and we hope to see you again soon.

January 20, 2025

Basil has been a great person to work with . .. and Holden in rentals has been very helpful too. More

by Chris Burns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Jan 21, 2025 -

Suburban Ford of Romeo responded

Hi Chris, we're glad to hear Basil and Holden provided you with a great experience at Suburban Ford of Romeo. Looking forward to seeing you again soon!

January 20, 2025

The staff at Suburban Ford of Romeo are all knowledgeable and ready to work with. More

by jmiller411
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Jan 21, 2025 -

Suburban Ford of Romeo responded

Thank you for the 5-star review! We look forward to working with you again at Suburban Ford of Romeo. Safe travels!

January 19, 2025

Purchased our F-150 there, love it. Always go back for maintenance, was just there for an Oil Change. Ian was great! Stayed there while it was being done, didn’t take too long because I More

by Laurie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 20, 2025 -

Suburban Ford of Romeo responded

Hi Laurie, we're delighted to hear that Ian and the team at Suburban Ford of Romeo took great care of you during your visit! Thanks for choosing us for both your purchase and maintenance needs. Enjoy driving your F-150!

January 19, 2025

They are courteous and efficient. And I will keep coming back for this great service. Ian was very nice and helpful with the paperwork and he even washed my front window inside for m More

by Bobbie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian
Jan 20, 2025 -

Suburban Ford of Romeo responded

Hi Bobbie, we're delighted to hear that Ian and the team at Suburban Ford of Romeo provided you with such courteous service. We look forward to welcoming you back for more great experiences!

January 15, 2025

Great service and pricing. They came in time to fix warranty that was do. Thanks More

by Readyneddy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 16, 2025 -

Suburban Ford of Romeo responded

We're glad our team was able to take care of you at Suburban Ford of Romeo. See you again soon!

January 13, 2025

They picked up my car for an oil change, did some recalls, washed the outside of my car then dropped it off at my house! They were wonderful. A car wash is complimentary with any service More

by Mitch
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don’t know names
Jan 14, 2025 -

Suburban Ford of Romeo responded

Hi Mitch, we're delighted to hear you enjoyed the convenient service from Suburban Ford of Romeo! It's great knowing our team could take care of everything for you. Thanks for sharing your experience with us!

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