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Suburban Ford of Romeo

Washington, MI

Overview
Employees
Reviews
Vehicles
4.7
393 Reviews
Ford Dealership in Washington, MI When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town. Our Selection and Services No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
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12425 30 Mile Rd

Washington, MI

48095

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Showing 393 reviews

December 05, 2024

Hillary and all the staff that helped me were excellent. Had the car I wanted at a decent price. More

by swhitledge
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Hillary Adam
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Dec 05, 2024 -

Suburban Ford of Romeo responded

Thank you for the 5 stars! We're glad to hear Hillary provided you with an excellent experience and helped you find the car you wanted! We look forward to seeing you again soon.

December 05, 2024

Great sales team. I have purchased a few of my F150s through Suburban Ford Romeo (Aka Elder Ford) team. I have been dealing with some of their team members for almost More

by conniesuz12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josie Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Sal Cucchiara and Andrew Vultaggio
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Dec 05, 2024 -

conniesuz12 responded

Great sales team. I have purchased a few of my F150s through Suburban Ford Romeo (Aka Elder Ford) team. I have been dealing with some of their team members for almost 10 years and I have recommended the team to all my family and friends. I am treated like family here and all of the best deals in the metro area can be found at Suburban Ford Romeo. *****Would Highly recommend them and there team *****

Dec 06, 2024 -

Suburban Ford of Romeo responded

Thank you for your continued trust in Suburban Ford of Romeo! We're delighted to hear that our team has consistently provided a family-like experience and great deals over the years. Your recommendations mean the world to us, and we look forward to serving you again soon!

December 04, 2024

I sold a new explorer for them and bought a truck. Had my old vehicle in for thousands of dollars in repairs. Would have been nice to have gotten more for my trade or oil changes. Since I was told the More

by seanheff87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Mcdonnell
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Trade in manager. 4 star
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Dec 05, 2024 -

Suburban Ford of Romeo responded

Hi Sean, thank you for sharing your experience with Suburban Ford of Romeo. We appreciate your feedback and are glad to hear you'll continue using our dealership. If there's anything more we can do in the future, please let us know!

December 04, 2024

Sales person terrible with any details or follow up person who handled the loan process HORRIBLE service department very helpful especially service manager More

by mannc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Greg Klave
1.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 04, 2024 -

Suburban Ford of Romeo responded

Thank you for sharing your feedback with us. We're sorry to hear about the challenges faced during the sales and loan process, but we're glad our service department was able to assist you positively at Suburban Ford of Romeo. Your comments will help us improve, and we hope you'll give us another chance in the future! Please feel free to reach out to our management team if there's anything further we can assist you with. Thank you!

December 04, 2024

Sales, support and service have served me well at Suburban Ford Romeo since the purchase of my 2023 Ford F150. More

by jrd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Roi
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Dec 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our sales, support, and service teams have met your expectations at Suburban Ford of Romeo. Thank you for choosing us for your 2023 Ford F150!

December 03, 2024

Great concierge service which was very convenient in picking up and dropping off my Edge from work! More

by Dan S
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
NA
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Dec 03, 2024 -

Suburban Ford of Romeo responded

Hi Dan, it's great to hear you appreciated our pickup and drop-off service option! Thank you for choosing Suburban Ford of Romeo. See you next time!

December 03, 2024

Ash was wonderful to work with. He was accessible, knowledgeable and very prompt to answer all my questions. I was very happy to get my car through this dealership. More

by Peggstephanie
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ash
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Dec 03, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Ash provided such excellent service at Suburban Ford of Romeo. Thank you for choosing us and enjoy your new car!

December 01, 2024

Responsive, organized customer friendly. Listened to what I had to say. Kept me informed with updates More

by Rmgagliormg
Recommend Dealer
Yes
Employees Worked With
Basil
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Dec 03, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo provided you with responsive and organized service. Keeping our customers informed is a top priority for us, so it's great to know we hit the mark! Thank you for sharing your experience!

December 01, 2024

The staff was very helpful and timely to fit my schedule. I really appreciated the work completed and documented. More

by A Peterson
Recommend Dealer
Yes
Employees Worked With
NA
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Dec 02, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that our team at Suburban Ford of Romeo was able to accommodate your schedule and provide helpful service. Thank you for the positive feedback!

November 29, 2024

Basil at Suburban Ford streamlined my service experience. His attention to detail was so helpful! More

by denisewolfmoj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
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Dec 02, 2024 -

Suburban Ford of Romeo responded

It's wonderful to hear that Basil provided you with a wonderful experience at Suburban Ford of Romeo. Thank you for choosing us. We look forward to next time!

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