Suburban Ford of Romeo

Christian and Anthony should do a training video on how to treat their possible customers. Buying a new car is easier when the salesmen are interested in what the customer is looking for, not just selling to treat their possible customers. Buying a new car is easier when the salesmen are interested in what the customer is looking for, not just selling a vehicle. More

Ash was very helpful and was really nice and i’m glad we got him because he dealt with how busy I was. got him because he dealt with how busy I was. More

I was greeted at the door by Christian Smith. The process of finding the car and the price of the car I was looking for became simple. Christian, with the assistance of Anthony, made my purchas The process of finding the car and the price of the car I was looking for became simple. Christian, with the assistance of Anthony, made my purchase much easier than expected. More

Great service and pricing. They came in time to fix warranty that was do. Thanks They came in time to fix warranty that was do. Thanks More

Antonio, Alfanson and Josie and the rest of the staff were excellent to work with! The car buying experience was one of the best we have had. Everything went smoothly and I absolutely love my new car!! were excellent to work with! The car buying experience was one of the best we have had. Everything went smoothly and I absolutely love my new car!! I would definitely would recommend Suburban Ford of Romeo to all my friends and family. More

We were turning in a lease from another manufacturer. Your team made the process so easy without feeling pressured. Great experience over all. Your team made the process so easy without feeling pressured. Great experience over all. More

I found Carissa through the online chat when I was looking at a few vehicles I wanted to test drive. She was pleasant and helped us choose the best option in my price range. She sent a key fob cover t looking at a few vehicles I wanted to test drive. She was pleasant and helped us choose the best option in my price range. She sent a key fob cover to our home for the one (broken) key fob we were given. I assumed cars came with 2 keys. I initially spoke to Tom from the finance dept. he was great and I was looking forward to working with him for the purchase of the car. When I came in to purchase, I learned he was off that day. I ended up working with another man, I can’t recall his name at the moment. He never went over my actual loan. He told me what my payment would be and we discussed the warranty. He spent most of this time telling me how huge his house was, how many people he hosted for the holidays, custody issues with his child, and how he was once in sales but had been moved to finance. There was more but you get the point. Not to be rude but that was all irrelevant and a waste of my time. A bit odd to say the least! More

They picked up my car for an oil change, did some recalls, washed the outside of my car then dropped it off at my house! They were wonderful. A car wash is complimentary with any service recalls, washed the outside of my car then dropped it off at my house! They were wonderful. A car wash is complimentary with any service More

I needed a battery late in the day on a very cold day, and the dealership was able to put one in. I was very thankful! and the dealership was able to put one in. I was very thankful! More

Basil & his team are the best! Great customer service! I highly recommend this dealership! Very professional and great at making recommendations! Great customer service! I highly recommend this dealership! Very professional and great at making recommendations! More