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Suburban Ford of Romeo
Washington, MI
542 Reviews
Ford Dealership in Washington, MI
When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town.
Our Selection and Services
No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 542 reviews
October 08, 2022
We bought a very nice used car from these people. For some reason, they only had one fob. We were told, "come back in a few weeks and say you lost the fob - they'll give you another one." We went ba For some reason, they only had one fob. We were told, "come back in a few weeks and say you lost the fob - they'll give you another one." We went back today - $200 + programming! We will NEVER consider another car from these thieves. Money-hungry, lying thieves, pure and simple. More
by a.c.eilersen
Employees Worked With
Derek Britton
September 14, 2022
Outstanding experience at this Ford store today. Thanks to Mr McDonnell, Alex, and Anthony for making me feel like the most important customer to come through the door. Thanks to Mr McDonnell, Alex, and Anthony for making me feel like the most important customer to come through the door. More
by Jason P
September 13, 2022
Suburban Ford of Romeo was extremely helpful throughout our car buying experience. Will definitely recommend in the future! our car buying experience. Will definitely recommend in the future! More
by AshleyS1
Employees Worked With
September 12, 2022
Such wonderful & professional service. Timely and efficient. Kelly specifically was the most helpful! She went above and beyond to make sure I was satisfied. They answered all questions an Timely and efficient. Kelly specifically was the most helpful! She went above and beyond to make sure I was satisfied. They answered all questions and made all transactions effortless. Thank you to all. Also, such a beautiful dealership inside with delicious coffee. Highly recommend! More
by Elgenalee
Employees Worked With
Kelly Hagar, Andrew Vultaggio
August 30, 2022
This is the third vehicle I have leased with Derek B. Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure cu Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure customers are satisfied. Derek's service keeps me returning to Suburban Ford of Romeo. I plan to lease / finance future vehicles with Derek and highly recommend customers to go see him. More
by josepholane
Employees Worked With
Derek Britton, Auday Putrus
August 16, 2022
Well, it was my first use of the Service Department at the New Suburban Ford dealership in Washington Twp. We were more than happy with Mr. Basil Rafidi and his customer service with me and my wife. the New Suburban Ford dealership in Washington Twp. We were more than happy with Mr. Basil Rafidi and his customer service with me and my wife. He addressed our issue with our Ford Edge and had it resolved, at no cost to us. If I was still working, I would try to hire him away from his current job, because he is one that really understands "Customer Service" and what that does for any business. More
by D&F
Employees Worked With
Andrew Vultaggio
