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Suburban Ford of Romeo
Washington, MI
430 Reviews
Ford Dealership in Washington, MI
When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town.
Our Selection and Services
No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 430 reviews
September 13, 2022
Suburban Ford of Romeo was extremely helpful throughout our car buying experience. Will definitely recommend in the future! our car buying experience. Will definitely recommend in the future! More
by AshleyS1
Employees Worked With
September 12, 2022
Such wonderful & professional service. Timely and efficient. Kelly specifically was the most helpful! She went above and beyond to make sure I was satisfied. They answered all questions an Timely and efficient. Kelly specifically was the most helpful! She went above and beyond to make sure I was satisfied. They answered all questions and made all transactions effortless. Thank you to all. Also, such a beautiful dealership inside with delicious coffee. Highly recommend! More
by Elgenalee
Employees Worked With
Kelly Hagar, Andrew Vultaggio
August 30, 2022
This is the third vehicle I have leased with Derek B. Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure cu Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure customers are satisfied. Derek's service keeps me returning to Suburban Ford of Romeo. I plan to lease / finance future vehicles with Derek and highly recommend customers to go see him. More
by josepholane
Employees Worked With
Derek Britton, Auday Putrus
August 16, 2022
Well, it was my first use of the Service Department at the New Suburban Ford dealership in Washington Twp. We were more than happy with Mr. Basil Rafidi and his customer service with me and my wife. the New Suburban Ford dealership in Washington Twp. We were more than happy with Mr. Basil Rafidi and his customer service with me and my wife. He addressed our issue with our Ford Edge and had it resolved, at no cost to us. If I was still working, I would try to hire him away from his current job, because he is one that really understands "Customer Service" and what that does for any business. More
by D&F
Employees Worked With
Andrew Vultaggio
July 29, 2022
First of all it took 3 hours for an oil change. Second of all the staff at Elder Ford have no regard for the customers in the waiting room. Their disregard for a customer buying a vehicle. Their di Second of all the staff at Elder Ford have no regard for the customers in the waiting room. Their disregard for a customer buying a vehicle. Their disregard for children that were in the area. Their language was horrible. At the cashier desk there was 5 employees dropping the F bomb and commenting about a customer. At the parts counter dropping the F bomb with several employees and customers. 3 other groups of employees walking around dropping the F bomb like it was going out of style. I for one have never done that infront of my children and I don't appreciate somebody else doing it either. I for one will not return to this dealership. I will and have told many people about this. I will also tell everyone I work with at Ford Romeo Engine Plant to NOT go there. It's a shame that people have to talk that way. And let me tell you it dont make you look smart it truly makes you look stupid! More
by Kbpatton1985
Employees Worked With
Mike
July 08, 2022
Kelly was Awesome, she did a great showing my wife the car, and in a world when it’s hard to find the right car she did a great job walking us thru the process car, and in a world when it’s hard to find the right car she did a great job walking us thru the process More
by Soccerdad
Employees Worked With
Kelly Hager
