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Suburban Ford of Romeo
Washington, MI
429 Reviews
Ford Dealership in Washington, MI
When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town.
Our Selection and Services
No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 2:00 PM
Sunday Closed
Service
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 7:00 PM
Tuesday 7:30 AM - 6:00 PM
Wednesday 7:30 AM - 6:00 PM
Thursday 7:30 AM - 7:00 PM
Friday 7:30 AM - 6:00 PM
Saturday 8:00 AM - 12:00 PM
Sunday Closed
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Showing 429 reviews
February 18, 2023
Service center is horrible. Had 2019 f150 towed there due to not starting and it sat there for 5 days with no one checking it out, no feed back, no loaner. Had 2019 f150 towed there due to not starting and it sat there for 5 days with no one checking it out, no feed back, no loaner. More
by Denid
Employees Worked With
Service manager
February 13, 2023
Super friendly salespeople and staff. We have leased from them before and will continue to do so in the future. We love our new escape. We have leased from them before and will continue to do so in the future. We love our new escape. More
by ennypa68
Employees Worked With
Derek Britton
February 13, 2023
Friendly Service, asked the right questions regarding our requirements for service. Knowledgeable on the vehicle's we had in for service. Basil keep us inform of the progress on our vehicle's in for service, requirements for service. Knowledgeable on the vehicle's we had in for service. Basil keep us inform of the progress on our vehicle's in for service, which is very important to us. Best part of being informed I told everyone is the good news and bad news you might have on the progress. Giving you have a better understanding why service may take a little longer than than normal. We tell everyone about the great service and sales at Suburban Ford of Romeo. More
by craig.kovacic
Employees Worked With
Basil in service, Joey Alazzawi
February 13, 2023
Great experience as usual. Customer service top notch. Waited for repairs to be done to my vehicle, in a very relaxing waiting area. Offering fresh coffee and water.. The staf Customer service top notch. Waited for repairs to be done to my vehicle, in a very relaxing waiting area. Offering fresh coffee and water.. The staff is very friendly. More
by v.savage
Employees Worked With
February 02, 2023
Everyone one was great! I had my previous car in for warranty work before buying my new one and wanted to say that Basil in service is a great asset to your business. Beca I had my previous car in for warranty work before buying my new one and wanted to say that Basil in service is a great asset to your business. Because of his professionalism is the reason we purchased our new car from Suburban Romeo Ford. More
by Sueremmert
January 25, 2023
Dealership added and charged for equipment on vehicle that I ordered and did not want and was not on the vehicle when I got it home. Nitrogen was one of the items. They charged me $150. for it and didn’t that I ordered and did not want and was not on the vehicle when I got it home. Nitrogen was one of the items. They charged me $150. for it and didn’t even follow protocol and install green valve caps. They refused to refund my money. These people have no ethics. Big scam. More
by Their crooks
Employees Worked With
January 13, 2023
If I could give a zero I would. Do not deal with Greg Klave or Guido Amatangelo. I lost $2000 in the deal and got stuck with a car I specified I did not want. No help whatsoever and Do not deal with Greg Klave or Guido Amatangelo. I lost $2000 in the deal and got stuck with a car I specified I did not want. No help whatsoever and told to fix it on my own. Very manipulative, I recommend you deal with any other ford dealer so you are safe. These guys are no better than the stereotypical slimy used car salesmen. More
by mattman1586
Employees Worked With
January 06, 2023
Initially I thought my experience was wonderful, very smooth, and we were considering doing more business with them on the future. HOWEVER, the aftermath has been less than good. Promises that were made smooth, and we were considering doing more business with them on the future. HOWEVER, the aftermath has been less than good. Promises that were made have not been followed up on, and in this particular case, I feel might have been an outright fib. My paper plate expires on Monday and I have not gotten any paperwork so I can transfer my plates. I reached out this week to my sales person and he was supposedly checking on it, of course no response so far. Before the purchase he was very helpful and responded quickly. It seems that I am no longer a priority after jumping through all the required hoops and signing on the dotted line.At this time I would not recommend doing business here, I am highly disappointed and my next call will be to the general manager. More
by sandhill
Employees Worked With
December 25, 2022
Martin was very helpful in making sure the bedliner that was on our original invoice was scheduled and installed. Thank you! was on our original invoice was scheduled and installed. Thank you! More
by T DeHate
Employees Worked With
