Suburban Ford of Romeo

A noticeable deterioration of service quality with the new o I have been getting my two vehicles serviced at Romeo Ford for years. This last visit was sub-par at best. Very sloppy and incomplete. I won't be retu I have been getting my two vehicles serviced at Romeo Ford for years. This last visit was sub-par at best. Very sloppy and incomplete. I won't be returning as I have other options available. It was a great relationship. New personnel do not measure up to the previous service write up personnel (Mr. Juroscz) sp. More

Mitch and everyone I worked with were great. He took a genuine interest in what I wanted and delivered on what he said he would do. Whole team there would strongly recommend. Need a new vehicle, go see Mi genuine interest in what I wanted and delivered on what he said he would do. Whole team there would strongly recommend. Need a new vehicle, go see Mitch. More

Great experience at Elder Ford. Worked with Mike McDonnell in sales. He got me set up in the 2020 Escape that I wanted and took care of everything efficiently so I was in and out in just a couple ho McDonnell in sales. He got me set up in the 2020 Escape that I wanted and took care of everything efficiently so I was in and out in just a couple hours. More

Service is the worst ever! They had my truck for 5 days and could not fix my tail gate Took back for the 6th day and had wrong part They were to pick up my truck from work the They had my truck for 5 days and could not fix my tail gate Took back for the 6th day and had wrong part They were to pick up my truck from work the next day and never showed or called I was I the process of buying a new pickup and I drove across the state to purchase a new one because I would never deal with Elder Ford ever again for anything I made sure to this day still that all friends and family know how bad they were to deal with More

Horrible Service! They had my truck for 3 weeks and it’s doing the same thing that I dropped it off for. Did anyone drive it more than the 50 ft from the door to parking lot? The best excuse I got from the doing the same thing that I dropped it off for. Did anyone drive it more than the 50 ft from the door to parking lot? The best excuse I got from the advisor was “we are really busy” did I mention 3 weeks?!?! I guess they are too busy to fix a vehicle to collect money and satisfy a customer. More

This was a great experience. The process was easy and the sales team was awesome. Thank you Sal, Martin and Tony. I like the new ride. the sales team was awesome. Thank you Sal, Martin and Tony. I like the new ride. More

one of the best experience i had at a dealership I leased a a ford expedition and joe the salesman went over and beyond to gain me as a customers. I will not go any where else and great service. I leased a a ford expedition and joe the salesman went over and beyond to gain me as a customers. I will not go any where else and great service. More

I bought a Camaro from Scott of R Ford and he was amazing 😉 The entire staff was friendly and took care of me like a truly valued customer! Great place to purchase a car or truck and I would absolutely re 😉 The entire staff was friendly and took care of me like a truly valued customer! Great place to purchase a car or truck and I would absolutely recommend Romeo Ford to everyone! More

Great price, efficient sale process and friendly staff. Will buy from them again. They listened to what I wanted and were not pushy. Thank you. Will buy from them again. They listened to what I wanted and were not pushy. Thank you. More

I was very impressed with the Dealership and both Mike McDonnell and John Russo. This was my first purchase from Elder Ford but will not be my last. Mike McDonnell did everything he could to find the righ McDonnell and John Russo. This was my first purchase from Elder Ford but will not be my last. Mike McDonnell did everything he could to find the right car & the right deal for me. I will tell all my friends and family about my experience at Elder Ford. More