Suburban Ford of Romeo

Sales Person was very knowledgeable on the SUV's my wife and I were looking at. Part we felt comfortable with was hearing the pros and cons of the SUV's. We did not have to ask, questions were answered bef and I were looking at. Part we felt comfortable with was hearing the pros and cons of the SUV's. We did not have to ask, questions were answered before us asking. Very professional sales and was introduced to the service department for any concerns we might have. More

Always very friendly, they are a great dealership willing to work with you and very patient to work with you and very patient More

Even after a big mistake on their part, the sales manager Antonio reached out to me and made sure that the issue was resolved properly and that I was taken care of, we reached an agreement and were both reas Antonio reached out to me and made sure that the issue was resolved properly and that I was taken care of, we reached an agreement and were both reasonable. More

I purchased a pre-owned F150 from the dealership after negotiating the deal over the phone I agreed to "fly" (because I live in another state) to Detroit and make my way up to the dealership to sign the p negotiating the deal over the phone I agreed to "fly" (because I live in another state) to Detroit and make my way up to the dealership to sign the paperwork and drive the truck home. I don't really have a problem with the dealership I have a problem with the inept "rookie" dealer that I just happened to deal with. I don't even remember his name and I am hopeful he no longer works there. The main issue was he did not tell me what documents I needed to bring with me to in order to finish the closing as quickly and efficiently as possible. He suggested I have the truck shipped back to the east coast and I fly back home. After getting help from the finance manager to help resolve the problem I was finally on my way home 6 hours after arriving at the dealership. Don't get me wrong I am grateful for the deal I was able to negotiate with you guys but this buffoon of a employee is why I gave my rating. More

Outstanding experience at this Ford store today. Thanks to Mr McDonnell, Alex, and Anthony for making me feel like the most important customer to come through the door. Thanks to Mr McDonnell, Alex, and Anthony for making me feel like the most important customer to come through the door. More

Suburban Ford of Romeo was extremely helpful throughout our car buying experience. Will definitely recommend in the future! our car buying experience. Will definitely recommend in the future! More

Such wonderful & professional service. Timely and efficient. Kelly specifically was the most helpful! She went above and beyond to make sure I was satisfied. They answered all questions an Timely and efficient. Kelly specifically was the most helpful! She went above and beyond to make sure I was satisfied. They answered all questions and made all transactions effortless. Thank you to all. Also, such a beautiful dealership inside with delicious coffee. Highly recommend! More

Financed a 24k mustang a week ago and already needs a wheel bearing. Make sure u dri e and listen real good when buying. wheel bearing. Make sure u dri e and listen real good when buying. More

This is the third vehicle I have leased with Derek B. Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure cu Derek is always friendly, courteous, professional, knowledgeable, attentive, responsive, helpful, transparent and goes above and beyond to ensure customers are satisfied. Derek's service keeps me returning to Suburban Ford of Romeo. I plan to lease / finance future vehicles with Derek and highly recommend customers to go see him. More