Suburban Ford of Romeo

Great sales people that take the time to listen to your concerns and needs in order to make you a happy and satisfied customer concerns and needs in order to make you a happy and satisfied customer More

As before. . some of the greatest people I've had the pleasure of dealing with... Would recommend them to any one I know looking for a vehicle.. ROI is an absolu . some of the greatest people I've had the pleasure of dealing with... Would recommend them to any one I know looking for a vehicle.. ROI is an absolute amazing salesman and James is incredibly supportive.. so for your next new car or used . Go to Romeo Ford 💯👍 More

Everything went great, got my car in, they fixed it and I picked it up. picked it up. More

Overall the transaction was good. My only comment for improvement was that I felt the salesperson was just moving me along in terms of communication and interaction. Because you hav My only comment for improvement was that I felt the salesperson was just moving me along in terms of communication and interaction. Because you have "assistants," it seemed that the salesperson didn't give me her full attention while at the dealership. I felt that she was just getting the sale but pushing me to deal with another person. I hope that makes sense. More

Had a great experience Lou Pletcher took good care of me he's definitely an asset to Romeo Ford. Your whole staff gave me excellent service. You will definitely see me again in the future!! he's definitely an asset to Romeo Ford. Your whole staff gave me excellent service. You will definitely see me again in the future!! More

Great service! Basil Rafidi was my service advisor. He goes out of his way to make the service goes smoothly. I will give him 10 stars. A very good and honest deale Basil Rafidi was my service advisor. He goes out of his way to make the service goes smoothly. I will give him 10 stars. A very good and honest dealership. More

Was trying to negotiate on a non Ford vehicle and the dealer would not budge on the $899 Reconditioning fee. Pictures the sales rep sent showed a dented quarter panel, scratch, rusted rocker panel and dealer would not budge on the $899 Reconditioning fee. Pictures the sales rep sent showed a dented quarter panel, scratch, rusted rocker panel and gash in a seat. What did they recondition? All that trouble and then on the day I was leaving to see the vehicle having texted the night before they text when I am on my way the vehicle was sold. More

This dealership is very unprofessional. If you decide to visit this dealership please carefully read all documents before signing. Ensure you understand the terms of the sale, financing ag If you decide to visit this dealership please carefully read all documents before signing. Ensure you understand the terms of the sale, financing agreements, and any additional fees. My professional advice would be to go to a different dealership. More

Unfortunately the whole process through this company was very unprofessional and disappointing. Parts missing when picked up, spare missing. Was told all would be taken care of nothing was. Financing was un very unprofessional and disappointing. Parts missing when picked up, spare missing. Was told all would be taken care of nothing was. Financing was unorganized and no communication. sales agent Andrianna wouldnt return calls. Also was inappropriate toward my husband once we stated the issues. Would never use or recommend this dealership. Ample time was given and still no return calls or parts sent. More

Best experience ever at a dealership! Dan helped me out and got me into the perfect car! He made the buying process very quick and enjoyable! Dan helped me out and got me into the perfect car! He made the buying process very quick and enjoyable! More