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Suburban Ford of Romeo

Washington, MI

4.6
326 Reviews
Ford Dealership in Washington, MI When you're in need of a new or used Ford car or truck, there's no better place to shop than Suburban Ford of Romeo We have what you're looking for and can happily help you get into the car you want at a price you can afford. Our courteous, knowledgeable staff is here to help you buy a new vehicle or service the one you already have. Take advantage of some of our special offers to get the best deal in town. Our Selection and Services No matter what type of Ford car or truck you're in the market for, we have what you want. Our large selection of new and pre-owned vehicles means that you have a lot to choose from when you visit us. Take home a stylish, brand-new Ford Focus if you need a great sedan with excellent fuel economy or drive away in that Ford F-150 you've been eyeing for months. We have an excellent selection of both new and used trucks to ensure that you get the one you want that's also within your budget.
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12425 30 Mile Rd

Washington, MI

48095

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Showing 326 reviews

October 04, 2024

I love this dealership. Martin ivezaj is a phenomenal sales guy and I would work with him many times over. I will be recommending him and suburban ford of Romeo to anyone I More

by Gjeljoshivezaj
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Martin Ivezaj
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Martin provided such a great experience at Suburban Ford of Romeo! Thank you for recommending us and we look forward to seeing you again in the future.

October 04, 2024

Christian was able to work around my schedule and was very communicative, worked his best to match outside loan rates. He made sure I was able to leave with my dream car. Would definitely recommend worki More

by Mitch
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Sal Poma
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian Smith
Oct 04, 2024 -

Suburban Ford of Romeo responded

Hi Mitch, we're delighted to hear that Christian provided such excellent service and helped you secure your dream car at Suburban Ford of Romeo. Thank you for recommending us!

October 04, 2024

Ford of Romeo repairs on the RHS wheel bearing and R&R the tires. The tires on the RHS front was causing a rumble noise. All was completed in 2 1/2 days. Fantastic and the communication was great! More

by sandyandstevew
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
No one in sales
Oct 07, 2024 -

Suburban Ford of Romeo responded

Hi Sandy, we're delighted to hear that the team at Suburban Ford of Romeo provided fantastic service and communication for your Mustang! Thank you for sharing your experience with us. Safe travels ahead!

October 03, 2024

The follow through was excellent and the vehicle delivery was outstanding. Very efficient and worked with my schedule More

by MP
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Andria na Camaj
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that the team at Suburban Ford of Romeo provided excellent follow-through and efficient service for your vehicle delivery. Thank you for sharing your experience with us!

October 03, 2024

Clean, comfortable waiting area. Staff was friendly, helpful and professional. Washed my vehicle after oil change. More

by KA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear you enjoyed the clean and comfortable waiting area at Suburban Ford of Romeo! Our team is always here to provide friendly, professional service. Thanks for sharing your experience with us!

October 03, 2024

They quickly took care of all of the issues I had with my vehicle. Something didn't go right but they fixed that issue immediately as well. More

by hallj24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Basil
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're glad to hear that our team at Suburban Ford of Romeo was able to address your vehicle issues promptly. Thank you for sharing your experience with us!

October 03, 2024

Bought my 4th car from this dealership. Great service and people. Joe was very helpful with the process More

by Sinan akkam
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Joe Yosif
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Suburban Ford of Romeo responded

Thank you for choosing Suburban Ford of Romeo once again! We're delighted to hear that Joe and our team provided great service. Enjoy your new car, and we look forward to seeing you next time!

October 03, 2024

Alfonso made my experience easy and enjoyable. He was very professional and made sure he found the best deal to fit my needs. Alfonso went above and beyond to accomplish this. I will definitely be More

by robby7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alfonso Vultaggio
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sal Poma
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 04, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Alfonso made your experience at Suburban Ford of Romeo both easy and enjoyable. Our team is committed to finding the best deals for our customers, and it's great to know we hit the mark with you. We look forward to assisting you with future purchases!

October 02, 2024

Suburban Ford Scammed my 86-year-old mother on a repair. Their service manager Jeffrey Freeman has been contacted numerous times and will take no action. They had her car for over 40 days and charged her More

by Ellie
Recommend Dealer
No
Employees Worked With
Jeffrey Freeman
Oct 30, 2024 -

Suburban Ford of Romeo responded

Hi Ellie, thank you for taking the time to leave us a review. I'm truly sorry to hear about your mother's experience. This is not the level of service we strive for and I apologize for any distress caused. We take these matters seriously and would like to address this situation promptly. Please feel free to reach out if you have further concerns or questions. Thank you, Brian Moore - Fixed Operations Manager - brianmoore@lithia.com

October 02, 2024

Offered me a loaner which is rare today. Service writer Ian is GREAT!!. very attentive to customers needs and his write up was detailed and spot on. Had to bring back in 2 days for starter t More

by jhardwick
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ian Bashill
Oct 02, 2024 -

Suburban Ford of Romeo responded

We're delighted to hear that Ian and the team at Suburban Ford of Romeo provided you with such attentive service. Thanks for sharing your positive experience!

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