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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,564 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,564 reviews
February 02, 2020
A pleasure to work with! Made everything simple and fast. I will definitely be back and would recommend him to anyone in the market for a vehicle! I will definitely be back and would recommend him to anyone in the market for a vehicle! More
by griffithjr2012
Employees Worked With
Rick Poe
January 31, 2020
Rick’s service was stellar and beyond words! After realizing a deposit was previously put on a vehicle that I also was quoted for, he went above his call of duties and located the EXACT vehicle that I realizing a deposit was previously put on a vehicle that I also was quoted for, he went above his call of duties and located the EXACT vehicle that I originally wanted with even MORE features than the first at virtually the same price! I’m speechless at how humbly he made this all happen for me, from the aggressiveness and tenacity of Myles in finance to Rick’s perfect choice in vehicle for me. Rick made the car buying process very easy and bearable for me after not having a new vehicle OR car note in nearly 10 years. I am SO satisfied with my vehicle! He gets two thumbs up from me and I look forward to working with him again in the future! -Teona W. More
by Teona W.
Employees Worked With
Rick Poe, Myles Rijos
January 28, 2020
The customer service was nothing short of amazing. I haven’t purchased a vehicle in over 10 years, Rick made my decision very easy. I didn’t feel pressured into buying a car. Also I felt valued as a cus haven’t purchased a vehicle in over 10 years, Rick made my decision very easy. I didn’t feel pressured into buying a car. Also I felt valued as a customer. I would definitely recommend him to family and friends. Thanks so much for a wonderful experience!!!! More
by Jscottin
Employees Worked With
Rick Poe
January 27, 2020
Rick was absolutely the best he was very knowledeable & informative in reference to the vehicle I was intrested in. He simply knows the car business if you are looking to purchase a vehicle Rick Poe is you informative in reference to the vehicle I was intrested in. He simply knows the car business if you are looking to purchase a vehicle Rick Poe is your go to salesman!! More
by Billups205
Employees Worked With
Rick Poe
January 27, 2020
Rick was an awesome, patient salesman!! He informed me about everything from my old lease to my new lease!! My second time working with him & I’ll recommend Rick to anyone looking for an used or new vehic about everything from my old lease to my new lease!! My second time working with him & I’ll recommend Rick to anyone looking for an used or new vehicle. More
by Karisa.fant
Employees Worked With
Rick Poe
January 26, 2020
I had the pleasure of meeting Rick during my test drive today and he was exceptional. He was very patient with me and highly informative. He went the extra mile to answer all of my questions. Rick even did today and he was exceptional. He was very patient with me and highly informative. He went the extra mile to answer all of my questions. Rick even did extra research on a tracking device I inquired about and gave personal testimonies to provide added assurance. I am excited to continue to work with him in the future with getting me into my dream vehicle. More
by kgreen
Employees Worked With
Rick Poe
January 24, 2020
A1 Service Came in just to window shop for a Ram and ended up leaving with one the very next day. Greg was absolutely amazing, professional and patient. Before Came in just to window shop for a Ram and ended up leaving with one the very next day. Greg was absolutely amazing, professional and patient. Before I officially signed paperwork I threw several down payment scenarios at Greg and through my many questions, he was there to provide an answer with no pressure at all. Here it is 5 mos later and I still look outside my window in awe of my Ram parked in my driveway. I'll definitely continue to do business with Greg & have made him aware my next vehicle will be another Ram!!! More
by goggles431
January 12, 2020
I bought my car a few months ago from Bryan. He came highly recommended from a coworker. He did not disappoint. He got me into a 2019 Ram with all the bells and whistles and got me a bed liner, bed cove highly recommended from a coworker. He did not disappoint. He got me into a 2019 Ram with all the bells and whistles and got me a bed liner, bed cover, and side steps. On top of that the price for each month was still cheaper then my Silverado. The back seat is half the size, no bed liner, no bed cover, no rear window. Nothing on the Silverado can compare to the ram. Bryan Is the guy to see. Especially if your looking for a ram. More
by Randy4275
January 07, 2020
An excellent experience Terri Young is terrific as a sales consultant. Each time I return to SCDJR to lease a new vehicle I look for Terri because she is always ready to he Terri Young is terrific as a sales consultant. Each time I return to SCDJR to lease a new vehicle I look for Terri because she is always ready to help me negotiate the best deal from among the promotions that are available at the time. I always get a vehicle that is right for me at a price that fits in with my budget. I could not be happier with my new leased vehicle. More
by Larry Fritz
Employees Worked With
Terri Young, Rob Love, Brad Marshall
