Suburban Chrysler Dodge Jeep Ram of Farmington Hills

I came in to look and purchased a new vehicle from Jacob Williamson who was very friendly and pleasant to work with. I have bought many new vehicles in my lifetime and working with Jacob was one of the best Williamson who was very friendly and pleasant to work with. I have bought many new vehicles in my lifetime and working with Jacob was one of the best car buying experiences that I have had. When I decide to purchase another new Vehicle I will be sure to come and visit Jacob again. More

We are very very pleased with the service we received from the salesman to the finance manager. Brandon was friendly, knowledgeable, up-front and treated me with respect and honesty. At my first visit, from the salesman to the finance manager. Brandon was friendly, knowledgeable, up-front and treated me with respect and honesty. At my first visit, I was not sure what I really wanted, Brandon explained different options to me and provided information for me to peruse and discuss with my husband. In doing so, we came back a few days later and decided to buy vehicle rather than re-lease. Brandon suggested a different car than what we had chosen that would save us money (and I'm sure lose him money). We appreciated this and ultimately bought the Chrysler 200 (the one we wanted). The entire experience was stress-free and pleasant. I would highly recommend the dealership and especially Brandon. We appreciated his integrity and honesty. Suburban CJD should be proud he is a member of their team. When I bring in vehicle for service or for whatever reason I may find myself back at the dealership, I am confident I will be treated fairly and with the respect and honesty due. More

From the moment I walked in I was made to feel comfortable and relaxed. Brandon made buying process was made even easier. He was attentive, knowledgable and accommodating. Most importantly, he ask comfortable and relaxed. Brandon made buying process was made even easier. He was attentive, knowledgable and accommodating. Most importantly, he asked all the right questions to make sure I was happy with EVERY aspect of the process, never being pushy or overbearing, as I've experienced at other dealerships in the past. ABSOLUTELY will be coming back! _michael Schaefer More

Brandon provided excellent service during my recent shopping experience for a new jeep. He listed to my questions and goals and worked with me to meet my needs. Ryan (new car sales manager) was also shopping experience for a new jeep. He listed to my questions and goals and worked with me to meet my needs. Ryan (new car sales manager) was also helpful in putting a deal together. I would make a recommendation to friends and family to work with this team. Steve Berg More

Elliot Caston greeted me as soon as I walked in, and from there on, my experience at Suburban Chrysler Jeep Dodge in Novi was superior. I went in wanting to take a look at the 2011 Jeep Cherokee, and I walk there on, my experience at Suburban Chrysler Jeep Dodge in Novi was superior. I went in wanting to take a look at the 2011 Jeep Cherokee, and I walked out more than impressed with the customer care I received. Elliot showed me a few different Cherokees he had on the lot, and walked me through building my very own Jeep. The day I came to pick up my new Jeep, Elliot did a thorough job going over every single gaget in the car with me, staying beyond business hours, without making me feel like I was being a burden. He was very knowledgeable and helpful, and the process of purchasing my new car from start to finish was absolutely seemless. More

My husband and I have always been GM car buyers, but after the experience we had with Jacob at Suburban we now have another dealership to deal with - Jacob was very friendly and helpful in our purchase after the experience we had with Jacob at Suburban we now have another dealership to deal with - Jacob was very friendly and helpful in our purchase - we will definetly return to this dealership and ask for Jacob More

Jake really took the time to talk to us and recommend a vehicle that fit our needs. He showed us several vehicles and was very knowledgeable about them. He also worked with us on the financing to help us vehicle that fit our needs. He showed us several vehicles and was very knowledgeable about them. He also worked with us on the financing to help us fit it into our budget. He followed up with us to see ensure that he'd answered all of our questions, but was never overbearing or pushy. We recommend him highly. More

Brandon was courteous, personable and very knowledgeable of the Jeep product line. He listened to our wants, as well as our concerns and worked to get us the best deal possible. I would highly recommend S of the Jeep product line. He listened to our wants, as well as our concerns and worked to get us the best deal possible. I would highly recommend Suburban Chrysler Jeep to anyone even considering a new vehicle and I would wholeheartedly recommend Brandon to assist you in the buying/leasing process. I appreciate leaving there not only with my new red Jeep, but an extremely satisfied customer. More

Not like other dealers, where you feel like you're forced to make a decision, Jake was very concerned with exactly what I was looking for in a vehicle and cognizant of the price. As he says, he was there "to to make a decision, Jake was very concerned with exactly what I was looking for in a vehicle and cognizant of the price. As he says, he was there "to earn your business." And that's how I felt. I would definitely recommend working with Jake - in fact, I took my sister back to get a car. More

I recently had my Dodge Durango (paid in full, of course) stolen. I was not in the market for a new car with a car payment, however I needed some new wheels. I shopped used, but for the same payment wondere stolen. I was not in the market for a new car with a car payment, however I needed some new wheels. I shopped used, but for the same payment wondered if I could afford new. My mother and my brother recently purchased new Jeeps from Dianne Marshall and suggested I give her a call. She was able to put me into a new 2010 Chrysler Town and Country with a payment that was not only reasonable and affordable, but better than buying used! She worked within our budget and circumstances and was able to provide us with a vehicle that served all of our needs. She was very professional and at the same time treated us like we were family. When I pulled up with the van at my sons' school, they both were so excited! They could not stop playing with all the features! Dianne was a godsend to us when we needed it most! Thank you very much to her and the staff at Suburban Chrysler Jeep Dodge Ram in Novi, MI. More