Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Jake made all the difference in the world when it was time to acquire a new vehicle this time around. I had a lot of different options to go through and I didn't know where to start. He went over each an time to acquire a new vehicle this time around. I had a lot of different options to go through and I didn't know where to start. He went over each and every one of them and really seemed to know what was right for me. So much so that he suggested I go with the Limited Jeep Wrangler over the Sahara even though it was a less expensive model. He thought that it was a better fit for what I was looking for and when it explained why, it made all the sense in the world. He was upfront and honest with pricing and made the entire experience a very pleasant one. So much so that I went back to buy a second vehicle from him 3 months later when my wife's lease was up. My experience at Suburban Chrysler Jeep was a terrific one. I will be back and have recommended it to several of my friends already. More

This was my second vehicle purchased from Jake Williamson. He was very thorough and responsive to my needs. Even though this dealership is about 30 miles from my home, they have the best deals, Williamson. He was very thorough and responsive to my needs. Even though this dealership is about 30 miles from my home, they have the best deals, so any extra time and gas was well worth it! I will not hesitate to recommend Jake for future purchases. More

Robert was extremely helpful and went above and beyond any dealership sales person I've ever dealt with. From the time I came in till the time I drove away with my purchase, I was treated very well. Every any dealership sales person I've ever dealt with. From the time I came in till the time I drove away with my purchase, I was treated very well. Everything was explained to me in great detail, and Robert made the process very easy. More

Jake was friendly, informative and very patient with us from the time we walked into Suburban of Novi until we signed the final paper work. We felt no pressure to purchase and were extremely happy that he from the time we walked into Suburban of Novi until we signed the final paper work. We felt no pressure to purchase and were extremely happy that he was able to get us such a great deal on our new van. Thanks Jake! More

When we arrived he met us promptly and professionally on the lot and in the sales room. He was very knowlegeable about the vehicle we were interested in. He went above and beyond to get the answers for us. the lot and in the sales room. He was very knowlegeable about the vehicle we were interested in. He went above and beyond to get the answers for us. I would recommend him to my family and friends! More

Had the opportunity to test drive the Jeep and Dodge versions of the car I was interested in. Compared the Compass and Caliber literally side by side. Went home to do research on the exact version I w versions of the car I was interested in. Compared the Compass and Caliber literally side by side. Went home to do research on the exact version I wanted. When I decided on a Caliber "rush" Jacob was very helpful in finding the vehicle in my number one color and options choice in only one day. More

Terri and finance mgr, Lou, worked extremely hard to help me. I drove away in a new 2010 Chrysler Sebring. My difficult husband was delighted with my purchase. I found the dealership online and received me. I drove away in a new 2010 Chrysler Sebring. My difficult husband was delighted with my purchase. I found the dealership online and received an email within a few hours from a salesperson. Everything worked out much better than I expected. My financing could not be beat anywhere and my payments are much lower than I imagined. I am a totally happy camper and will give the dealer and salespersons names to anyone that I find is interested in purchasing a new or used vehicle. Suburban is the best. More

Jake did a GREAT job. He was friendly and courteous. He got the vehicle we wanted, the numbers and finialized the paperwork. I would recommend Jake to friends and family. Oh, and I forgot my garage door op got the vehicle we wanted, the numbers and finialized the paperwork. I would recommend Jake to friends and family. Oh, and I forgot my garage door opener in my old car, I called Jake and he said not to worry and he got it for me. I picked it up later that day. Jake is all about customer service....and it should be! Now, the financial guy, Lou, was very intimidating and not friendly at all. If I were to do business here again, I would definitely like to see another financial person instead of Lou. Jake gave us a price, Lou had a different price on his sheets. We brought this up and he had a fit. He wouldn't agree to the number we were quoted and said that we could either take the car at his price or not at all. Well, we did take the car beacause we had already spent 2 hours there and also did not want Jake to feel the wrath of this guy. But I hope that Suburban does not try to get more money from customers by doing this to everyone....he is very intimidating! Gina McKee 248-486-2919 More

Made lease of New vehicle very easy. Located a car when NO other dealer could find one. Set up Home delivery. Very patient with us throughout the process. Sometimes people are just busy and cant get to e NO other dealer could find one. Set up Home delivery. Very patient with us throughout the process. Sometimes people are just busy and cant get to every call, Jacob made us feel comfortable and did not rush us. A++ More

Have dealt witn Brandon on my last two purchases and have recommended to several others. I know of a least three other individuals that have dealt with Brandon and purchased vehicles. Will deal with him anyt recommended to several others. I know of a least three other individuals that have dealt with Brandon and purchased vehicles. Will deal with him anytime and will continue to send family and friends to him. More