Suburban Chrysler Dodge Jeep Ram of Farmington Hills

After looking online I called the dealer about a couple After looking online I called the dealer about a couple of cars I was interested in. Terri Young was very helpful and responded quickly. After I got After looking online I called the dealer about a couple of cars I was interested in. Terri Young was very helpful and responded quickly. After I got off the phone the first time, I told my wife "That is the first time a dealer asked all the rigth questions before calling me back with the answers to my questions". She called back ten minutes later and we had a deal! More

I recently purchased a new Dodge Caravan for our family, and Brandon Falk could not have made it easier for us. We had a 2009 that had been damaged in an accident and he was able to help me get it into the and Brandon Falk could not have made it easier for us. We had a 2009 that had been damaged in an accident and he was able to help me get it into their shop for repairs, and then trade it in for a new one. He was quick in returning phone calls, and patient with all the questions we had for him. In the end, his hard work saved me some money, and a lot of time. Will definitely be back! More

Daniel was extremely friendly and knowledgeable about the product and ultimately helped us close the deal quickly and on a holiday weekend. I'll reccomend him to anyone who is looking for a vehicle. product and ultimately helped us close the deal quickly and on a holiday weekend. I'll reccomend him to anyone who is looking for a vehicle. More

Robert Bell is a fantastic salesman! He stayed until 8:15 PM the evening I went to the dealership desperately needing a 'new' (used) car. ONE car was for me and he had it ready for me to pick up the very nex PM the evening I went to the dealership desperately needing a 'new' (used) car. ONE car was for me and he had it ready for me to pick up the very next day! I will be looking for another used car for my daughter next year and I will come back to Robert Bell! More

Preston was very helpful and friendly from the first time I met him. I am in sales myself and can recognize when I am being sold from a menu of options or when someone is genuinely listening to what I am lo I met him. I am in sales myself and can recognize when I am being sold from a menu of options or when someone is genuinely listening to what I am looking for. Not only that, he was able to deliver added value in helpign me understand the leasing process. David Barash went above and beyond the call of duty in helping secure the best deal for my budget/needs. Those two working together made an excellent team. I left a very satisfied customer. More

This dealership wants to move cars and make deals, don't hesitate to fire a counter offer back at them. If you walk out of this dealership disappointed it isn't because of these guys. hesitate to fire a counter offer back at them. If you walk out of this dealership disappointed it isn't because of these guys. More

Todd was very easy to get in touch with, he returned calls and worked well with our bank to get us financed. The van we got is making a weird sound and no questions asked he said we can bring it to the calls and worked well with our bank to get us financed. The van we got is making a weird sound and no questions asked he said we can bring it to the service dept this weekend, will let us use another van for the weekend and will pay our gas to get to the dealership! Ethan was there when we picked up the van since Todd was off that day and he was very helpful as well. More

Made a visit into the dealership 3 separate times and each time I got the run around from about 3 different sales reps. Everyone friendly at first however did not work with me on the price whatsoever. It each time I got the run around from about 3 different sales reps. Everyone friendly at first however did not work with me on the price whatsoever. It is what it is right? Just be prepared to wait for long peroids of time going back and forth with the sales manager. It was too much for me personally. I didn't not see much variety of inventory on the lot other than the high end models which is a plus for anyone wanting to pay top dollar. I ended up purchasing a brand new JEEP from another dealer less than an hour out the door. I would not recommend this dealership. More

I went and did oil change on weekend. Once I reached home, I noticed that there is some dent underneath of my car. It is located down to foot rest of left passenger seat. It is holder to keep some thing home, I noticed that there is some dent underneath of my car. It is located down to foot rest of left passenger seat. It is holder to keep some things. Because of that, lid opened at foot rest. I went on Monday discussed about this issue. They are denying that they have not done it. He just showed by keep my car inside service station and lift up and down. I asked them to verify in camera. Since I m suspecting that they place car over the lift where dent happened and there may be a chance to keep some objects over the lift. They don't have camera, so they are not able to justify it. So people should be careful after they do any services here. More

/// Mr. ROBERT BELL: OUTSTANDING /// I expect a /// Mr. ROBERT BELL: OUTSTANDING /// I expect a high-level of service and dedication to the customer and high quality relations; Robert delivered fro /// Mr. ROBERT BELL: OUTSTANDING /// I expect a high-level of service and dedication to the customer and high quality relations; Robert delivered from the moment we first spoke through intensive follow-through and genuinely entertaining my 4-year old son throughout final processing. In a business where cars sales staff are (realistically) expected to be sub-par and transient, Robert is a rare and pleasant change to that perception. Every facet of my sales experience was efficient, zero-nonsense, and felt as though we were a team in the process. No moving offices, suspect math, multiple managers, etc - straight forward with Robert from first call to keys in hand. He personally fueled my Rubicon, ensured flawless detail upon delivery, and brought my son snacks. I will confidently refer my family and peers to Robert Bell. With my family's thanks, from our new Rubicon! Best Regards, Jason More