Suburban Chrysler Dodge Jeep Ram of Farmington Hills

As this was my first experience at Suburban, I found it to be very gratifying. Jake was a true sales professional. He took the time to understand my desires for both the vehicle, as well as, its associat to be very gratifying. Jake was a true sales professional. He took the time to understand my desires for both the vehicle, as well as, its associated cost and delivered on both. I highly recommend Jake and the Suburban team and will be visiting them for future vehicle endeavors. More

Great salesman! We love the Acadia. Very friendly and Great salesman! We love the Acadia. Very friendly and helpful manager. Fantastic overall experiece. I would highly recommend this dealership t Great salesman! We love the Acadia. Very friendly and helpful manager. Fantastic overall experiece. I would highly recommend this dealership to everyone. A+++ service even after the sale was complete. Vehicle was very clean as described. THANK YOU for everything. More

This was my second lease with Suburban. The first one 3 years ago was not a great experience...felt I had not been given clear information about the lease agreement and what was included. When I came back years ago was not a great experience...felt I had not been given clear information about the lease agreement and what was included. When I came back this spring to inquire about how to turn in my lease car (and was planning to go to a different car company), I was introduced to Jake and I never regretted it. He heard my concerns about my previous experience and aimed to be clear, honest and open during the entire experience. He was patient with me as I worked through the decision making process and offered me a great deal I couldn't refuse. I got the vehicle I loved at a great price. I'd recommend Jake and Suburban to anyone. More

Excellent salesman. Very polite and extremely knowledgeable. Would recommend my friends and or family to deal with him. dealership very clean. Service area appeared to be well organized and was v knowledgeable. Would recommend my friends and or family to deal with him. dealership very clean. Service area appeared to be well organized and was very neat and clean. I liked the idea of the express lane for oil changes. More

Jake made all the difference in the world when it was time to acquire a new vehicle this time around. I had a lot of different options to go through and I didn't know where to start. He went over each an time to acquire a new vehicle this time around. I had a lot of different options to go through and I didn't know where to start. He went over each and every one of them and really seemed to know what was right for me. So much so that he suggested I go with the Limited Jeep Wrangler over the Sahara even though it was a less expensive model. He thought that it was a better fit for what I was looking for and when it explained why, it made all the sense in the world. He was upfront and honest with pricing and made the entire experience a very pleasant one. So much so that I went back to buy a second vehicle from him 3 months later when my wife's lease was up. My experience at Suburban Chrysler Jeep was a terrific one. I will be back and have recommended it to several of my friends already. More

This was my second vehicle purchased from Jake Williamson. He was very thorough and responsive to my needs. Even though this dealership is about 30 miles from my home, they have the best deals, Williamson. He was very thorough and responsive to my needs. Even though this dealership is about 30 miles from my home, they have the best deals, so any extra time and gas was well worth it! I will not hesitate to recommend Jake for future purchases. More

Robert was extremely helpful and went above and beyond any dealership sales person I've ever dealt with. From the time I came in till the time I drove away with my purchase, I was treated very well. Every any dealership sales person I've ever dealt with. From the time I came in till the time I drove away with my purchase, I was treated very well. Everything was explained to me in great detail, and Robert made the process very easy. More

Jake was friendly, informative and very patient with us from the time we walked into Suburban of Novi until we signed the final paper work. We felt no pressure to purchase and were extremely happy that he from the time we walked into Suburban of Novi until we signed the final paper work. We felt no pressure to purchase and were extremely happy that he was able to get us such a great deal on our new van. Thanks Jake! More

When we arrived he met us promptly and professionally on the lot and in the sales room. He was very knowlegeable about the vehicle we were interested in. He went above and beyond to get the answers for us. the lot and in the sales room. He was very knowlegeable about the vehicle we were interested in. He went above and beyond to get the answers for us. I would recommend him to my family and friends! More

Had the opportunity to test drive the Jeep and Dodge versions of the car I was interested in. Compared the Compass and Caliber literally side by side. Went home to do research on the exact version I w versions of the car I was interested in. Compared the Compass and Caliber literally side by side. Went home to do research on the exact version I wanted. When I decided on a Caliber "rush" Jacob was very helpful in finding the vehicle in my number one color and options choice in only one day. More