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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,568 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,568 reviews
September 26, 2012
Jeff worked hard in service recovery when the initial visit did not work out. We purchased a new vehicle earlier from this dealer and had a positive experience. visit did not work out. We purchased a new vehicle earlier from this dealer and had a positive experience. More
by shari.barrick
Employees Worked With
Jeff Smith
September 11, 2012
Brandon was very helpful in making this deal as easy as possible. He worked hard to get me a very good deal. It was a pleasure to work withn him. possible. He worked hard to get me a very good deal. It was a pleasure to work withn him. More
by weigeljl
Employees Worked With
Brandon Falk
September 06, 2012
The guys at this dealership are AWESOME! They were on top of everything. They made sure I got the car I wanted for the right price with very low miles & a great warranty. Robert & Dan are are truly honest ha of everything. They made sure I got the car I wanted for the right price with very low miles & a great warranty. Robert & Dan are are truly honest hard working men. They made sure I understood everything that was going on & that I approve of everything before they did it. From the bottom of my heart thank you, thank you, thank you! I highly recommend this dealership to anyone. More
by Mstee03
Employees Worked With
Dan Hammett, Robert Bell
September 04, 2012
Doug was really great to work with. He approached my husband and I immediately and helped us narrow out choices down. We ultimately opted for a vehicle he had been driving, upon his recommendation. We husband and I immediately and helped us narrow out choices down. We ultimately opted for a vehicle he had been driving, upon his recommendation. We are very happy with it. More
by aheslip
Employees Worked With
Doug Mueller
August 13, 2012
I have purchased 10 or 12 vehicles from this dealer over the past 25 years. I have had two sales people. Brandon is the second. Brandon is professional and helpful. I felt that he was working for me as the past 25 years. I have had two sales people. Brandon is the second. Brandon is professional and helpful. I felt that he was working for me as we went through the process of buying my new vehicle. I also love the new Jeep. More
by ROGERDB
Employees Worked With
Brandon Falk
August 06, 2012
Jay was excellent in providing service. The process was very easy and enjoyable. I also liked the fact that the finance process was simple as well. Would come back again most definitely . very easy and enjoyable. I also liked the fact that the finance process was simple as well. Would come back again most definitely . More
by xguy9
Employees Worked With
Jay Mason
August 06, 2012
I was very impressed with the attentive service I received, especially from the particular agent I dealt with. He made me feel completely comfortable and confident in the whole process as if I was h received, especially from the particular agent I dealt with. He made me feel completely comfortable and confident in the whole process as if I was his only customer. I was astonished to know how young he was because he made me feel like he'd been doing his job for at least 15 years. Great Job!! More
by thelos32
August 02, 2012
Terri Young should be salesperson of the Year! I traded in my AUdi TT for a Chrysler 200. Found it to be too big after 2 months and went back to Terri. Without batting an eye, she helped me order a Dodge in my AUdi TT for a Chrysler 200. Found it to be too big after 2 months and went back to Terri. Without batting an eye, she helped me order a Dodge Dart! She was absolutely the most patient, friendly and informative salesperson I have ever had! Everyone at the dealership from the Credit Mgr, to Dave the Business Mgr. and Chris in Service made it the best dealer experience ever. Hands down! To top it off, I absolutely love my Dart! It's so me, just the right size and super fun and fast to drive. I took great pleasure in leaving a Porsche in the dust the other night at a light on Beck Road! My father was a Chrysler retiree and my brother is Design Responible there now and the Suburban Dealer experience would make them proud! I will refer anyone looking for a new or used car to go Suburban and ask for Terri! Thanks! Deidre O'Reilly More
by deidreoreilly
Employees Worked With
Terri Young
August 02, 2012
When meeting Brian we were even more convienced that we would be happy with our decision - excellant experience but havin to make the review longer makes me less satified with this survy i choose to be s would be happy with our decision - excellant experience but havin to make the review longer makes me less satified with this survy i choose to be short and to the point. This proces is not user friendly and I refuse to particiate if I am stopped from submitting again. More
by stuthree
Employees Worked With
July 03, 2012
this was the first dealer my father looked at for a new car for me. My dad has been in sales for over 30 yrs and he said he was going to look a few dealers after talking to Mr. Preston he stopped looking. car for me. My dad has been in sales for over 30 yrs and he said he was going to look a few dealers after talking to Mr. Preston he stopped looking. I now have a beautiful new dodge grand caravan and am thrilled. Mr. Preston made sure we were well taken care of even after the sale. He made me feel like more then just another sale. Me and my family highly recommend Mr. Preston as a car dealer and thank him for his time with us. More
by kegunleashed
