Suburban Chrysler Dodge Jeep Ram of Farmington Hills

This was our second purchase from Suburban Chrysler in Novi. Jacob Williamson treated us well and gave us a great price and customer service both times. Well done. I enjoyed this experience. Novi. Jacob Williamson treated us well and gave us a great price and customer service both times. Well done. I enjoyed this experience. More

I had a very good experience at Suburban Chrysler/Jeep/Dodge/Ram. Bryan was very accommidating, when I showed interest in the Jeep Patriot Bryan let me take the vehicle home over night to in Chrysler/Jeep/Dodge/Ram. Bryan was very accommidating, when I showed interest in the Jeep Patriot Bryan let me take the vehicle home over night to insure that I liked it. I am very satasfied and would recommend this dealership to my family and friends. More

This is the first time I got excellent customer care and thanks to The sales personnel Brandon Falk. He has been amazing thru out my stay at the dealership. He was very curteous, helpful and willing to help thanks to The sales personnel Brandon Falk. He has been amazing thru out my stay at the dealership. He was very curteous, helpful and willing to help. He and his collegue Dan (financial personnel) made the sale very seamless and transparent. I have never experienced this type of "A class" treatment from any of the dealerships in my 14 years in USA. I appreciate the involvement, committment to customer service of both these gentleman. I wish both of them good luck in their sales and finance endeavors. I would recommend and encourage my friends and families to get the experience I had with Brandon and Dan. More

The salesman, Bryan was very knowledgeable on the model of the car I was purchasing and made me feel very comfortable with the buying process. The entire staff was extremely friendly and easy to work with. of the car I was purchasing and made me feel very comfortable with the buying process. The entire staff was extremely friendly and easy to work with. I also noticed many awards at the salesmen's desks, which gave me confidence in their ability to help me find the right car for me. I would definitely recommend this dealership to anyone looking to find their next new/used car! More

In an era when customer service sometimes seems to be a thing of the past, my experience with Jake and Suburban Chrysler was a breath of fresh air. As soon as I pulled into the parking lot and stepped up thing of the past, my experience with Jake and Suburban Chrysler was a breath of fresh air. As soon as I pulled into the parking lot and stepped up to a vehicle to peek inside, Jake came out to greet me and answer any questions that I had. His professional, friendly approach sold me on the Jeep Liberty, even though I had a car at a competitor manufacturers dealership already being held for me. From beginning to end, Jake worked with me to get the vehicle ready to fit into my busy schedule. I would, without a doubt, recommend Suburban, and particularly Jake, to my family, friends, and clients in the future! More

Our experience with Suburban in Novi was exceptional. Bryan Galczynski was superior in his service. He was friendly, professional and prompt in getting us our new van from start to finish. Bryan gave m Bryan Galczynski was superior in his service. He was friendly, professional and prompt in getting us our new van from start to finish. Bryan gave me a complete tour of my new van and was able to answer any questions I had. More

Elliot was wonderful to work with! This was one of our least "painful" leasing experiences. Elliot was very knowledgable about every aspect of our lease deal. He was able to answer every question from t least "painful" leasing experiences. Elliot was very knowledgable about every aspect of our lease deal. He was able to answer every question from the financing to delivering our Grand Cherokee. His presentation upon delivery was wonderful! More

I was overall satisfied with my experienced with the dealership and especially my salesperson, Jeremy Mason. He went out of his way to make sure that I got the car that I wanted. The entire process went dealership and especially my salesperson, Jeremy Mason. He went out of his way to make sure that I got the car that I wanted. The entire process went very smoothly, and Jeremy communicated all information promptly and accurately. More

I was only halfway to accepting that I needed to buy a new car, preowned, because I wanted nothing to do with a new car payment and the credit vetting process. But I hooked up with Douglas Mueller, and he new car, preowned, because I wanted nothing to do with a new car payment and the credit vetting process. But I hooked up with Douglas Mueller, and he said that he had the "perfect car" for me. I took a test drive and loved the ride. The next day as I worked at my office, Doouglas crunched some numbers and Louie processed the lender application. All of this was going on while I was at work and was kept informed during the entire process. Within hours I got the news that I was the proud owner of a Metallic Blue Flame 2010 Ford Focus, with all the bells and whistles! Stunned, I went through my paperwork a couple of days later, got a tour of the entire Suburban facility. I met Bob, the manager, who welcomed me and invited me to contact him also if I have any future concerns or needs regaring my purchase. I hope this testimonial is the tour de force I wanted it to be when I began writing it! The team at this dealership is totally wonderful! More

Came here to buy my first car and Rob found the perfect match for me. I just told him the quality's I wanted in the car and about 3 days later he found me the perfect car. And not only that, he put on bran match for me. I just told him the quality's I wanted in the car and about 3 days later he found me the perfect car. And not only that, he put on brand new tires. to say the least I was very pleased and recommend to all. More