Suburban Chrysler Dodge Jeep Ram of Farmington Hills

This dealership wants to move cars and make deals, don't hesitate to fire a counter offer back at them. If you walk out of this dealership disappointed it isn't because of these guys. hesitate to fire a counter offer back at them. If you walk out of this dealership disappointed it isn't because of these guys. More

Todd was very easy to get in touch with, he returned calls and worked well with our bank to get us financed. The van we got is making a weird sound and no questions asked he said we can bring it to the calls and worked well with our bank to get us financed. The van we got is making a weird sound and no questions asked he said we can bring it to the service dept this weekend, will let us use another van for the weekend and will pay our gas to get to the dealership! Ethan was there when we picked up the van since Todd was off that day and he was very helpful as well. More

Made a visit into the dealership 3 separate times and each time I got the run around from about 3 different sales reps. Everyone friendly at first however did not work with me on the price whatsoever. It each time I got the run around from about 3 different sales reps. Everyone friendly at first however did not work with me on the price whatsoever. It is what it is right? Just be prepared to wait for long peroids of time going back and forth with the sales manager. It was too much for me personally. I didn't not see much variety of inventory on the lot other than the high end models which is a plus for anyone wanting to pay top dollar. I ended up purchasing a brand new JEEP from another dealer less than an hour out the door. I would not recommend this dealership. More

I went and did oil change on weekend. Once I reached home, I noticed that there is some dent underneath of my car. It is located down to foot rest of left passenger seat. It is holder to keep some thing home, I noticed that there is some dent underneath of my car. It is located down to foot rest of left passenger seat. It is holder to keep some things. Because of that, lid opened at foot rest. I went on Monday discussed about this issue. They are denying that they have not done it. He just showed by keep my car inside service station and lift up and down. I asked them to verify in camera. Since I m suspecting that they place car over the lift where dent happened and there may be a chance to keep some objects over the lift. They don't have camera, so they are not able to justify it. So people should be careful after they do any services here. More

/// Mr. ROBERT BELL: OUTSTANDING /// I expect a /// Mr. ROBERT BELL: OUTSTANDING /// I expect a high-level of service and dedication to the customer and high quality relations; Robert delivered fro /// Mr. ROBERT BELL: OUTSTANDING /// I expect a high-level of service and dedication to the customer and high quality relations; Robert delivered from the moment we first spoke through intensive follow-through and genuinely entertaining my 4-year old son throughout final processing. In a business where cars sales staff are (realistically) expected to be sub-par and transient, Robert is a rare and pleasant change to that perception. Every facet of my sales experience was efficient, zero-nonsense, and felt as though we were a team in the process. No moving offices, suspect math, multiple managers, etc - straight forward with Robert from first call to keys in hand. He personally fueled my Rubicon, ensured flawless detail upon delivery, and brought my son snacks. I will confidently refer my family and peers to Robert Bell. With my family's thanks, from our new Rubicon! Best Regards, Jason More

We had a good experience with Suburban Chrysler, leasing our 2nd car thru them in 3 years. Both Harvey and John Timmington were very responsive to our needs, and Harvey spent generous amounts of time orien our 2nd car thru them in 3 years. Both Harvey and John Timmington were very responsive to our needs, and Harvey spent generous amounts of time orienting us to the features of our new car, especially the media dashboard features. They made the return of our old car easy to transact, and have given us the attention we needed the night we visited to get a deal done quickly. More

I worked with Diane Marshall who guided me through the process as I am a first time lessee. Diane was extremely helpful and pleasant and made the process move efficiently and quickly. She even came in o process as I am a first time lessee. Diane was extremely helpful and pleasant and made the process move efficiently and quickly. She even came in on her day off to see to the delivery of my new Jeep Patriot. More

Had the best experience ever in buying a car. Will go back to this dealership and Bryan when we need another car. Easy to work with. back to this dealership and Bryan when we need another car. Easy to work with. More

Dianne is a true sales professional who met all of our needs for a new car. Our next new Jeep sales will definitely be with her. needs for a new car. Our next new Jeep sales will definitely be with her. More

Brian was an amazing salesman. He saved me from going to a different company after my horrible Jeep experience at the southfield location. Brian came along and made me re-believe in cutomer service. Brian w a different company after my horrible Jeep experience at the southfield location. Brian came along and made me re-believe in cutomer service. Brian was attentive, kept me informed with what was going on with my jeep, he was friendly and sincere. I really appreciated the time he took to explain to me the options. I would recommend brian to anyone who is looking for a car. he will take good care of you and give you the best value for a car. i love my jeep wrangler in Dozer color and will be back when I need my next car. Thank you Brian. More