Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Great!!! Jake Van Dike was friendly & helpful in getting my Dodge Ram. He got me exactly what I wanted at a great price. I already recommended him to my daugh Jake Van Dike was friendly & helpful in getting my Dodge Ram. He got me exactly what I wanted at a great price. I already recommended him to my daughters & she got her Patriot from him today!!! More

Best dealership in michigan I walked in was approached my thus young male name jake Van dyke and wow was he friendly. We talked about what I was interested in and he would not le I walked in was approached my thus young male name jake Van dyke and wow was he friendly. We talked about what I was interested in and he would not let me walk out till we worked out the best deal! Sure enough I walked at with a brand new lease with an amazing deal. More

No regrets.. Jim Kramer, Sales Consultant for Suburban Chrysler Dodge Jeep Ram of Farmington Hills, was the key to my purchase of a Jeep Cherokee. I visited the n Jim Kramer, Sales Consultant for Suburban Chrysler Dodge Jeep Ram of Farmington Hills, was the key to my purchase of a Jeep Cherokee. I visited the new showroom "just to browse" because I needed a new vehicle and I have always bought a Ford. I asked Jim to compare and contrast the new Cherokee with the comparable Ford vehicle I was driving. After driving the Cherokee and identifying every feature that was critical in my new search, I went home and studied my options. Jim called me every couple days to address any questions I had. He even arranged for me to keep the vehicle overnight, but I did not do that. When I finally made my decision to buy the Jeep, Jim went through the set-up of MY new vehicle with me. This included connecting phone, locking in the settings that were of my preference, going through all the key functions. I drive over 35,000 miles each year and purchasing the 2014 Jeep Cherokee was indeed a wise decision! I love this vehicle and I know if I need anything, I can go into the showroom, ask for Jim Kramer and he will continue to offer superb customer service! Thank you! Laura R More

Great experience Roger did a great job keeping me at this dealership. I hadn't had the best experience prior to this , but after working with Roger I will be sure to c Roger did a great job keeping me at this dealership. I hadn't had the best experience prior to this , but after working with Roger I will be sure to come back and send more customers to him. I even sent my daughter here too! More

Jeep Cherokee purchase Jake went through the sales process very effectively, making sure that I got what I wanted and discussed options that were not available (trailer tow) Jake went through the sales process very effectively, making sure that I got what I wanted and discussed options that were not available (trailer tow) so that I could decide whether to drop the requirement or not. Rob negotiated fairly and clearly to get me an acceptable price. Gary explained the various optional coverages very effectively. More

Excellent Experience My experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills was excellent. I worked with Bryan to select the best vehicle that fit my need My experience at Suburban Chrysler Dodge Jeep Ram of Farmington Hills was excellent. I worked with Bryan to select the best vehicle that fit my needs, personally and financially. We spoke on the phone multiple times and he was very professional and informative. He answered ALL of my questions and never made me feel rushed about making my final decision. He was even able to take over the rest of my lease, in order for me to walk out with a brand new Jeep Patriot. I am still very satisfied with my purchase and the experience I had with Bryan and Suburban. More

Amazing ! William Cooley was amazing and the car sales manager Rob Love also was very kind and helpful. i would recommend this dealership to all of my family. William Cooley was amazing and the car sales manager Rob Love also was very kind and helpful. i would recommend this dealership to all of my family. More

Sales Consultant Roger is a courteous, friendly and professional sales person. He is honest and aims to please. We purchased a Town and Country from him and he made th Roger is a courteous, friendly and professional sales person. He is honest and aims to please. We purchased a Town and Country from him and he made the process as simple and easy as possible knowing we had little ones with us. More

Brian Trimm "Fair, Honest and Caring" I have recently purchased several cars from Brian Trimm for my whole family. Brian is like a caring father, brother and uncle that is looking out for I have recently purchased several cars from Brian Trimm for my whole family. Brian is like a caring father, brother and uncle that is looking out for your best interest. My family did not feel like were being bribed or taken advantage of. Brian tells his customer's the truth in regards to what they qualify for and does his best to ensure that they are happy with their purchase. He does not force his customers to make a decision. Brian Trimm is the "real deal!" You won't be disappointed. We are happy with our purchases and that Brian was our dealer. More

Why I bought Jeep this time around! I walked into Suburban Jeep on a fluke, just to see what Chrysler/Jeep had to offer. My lease was up on my Lincoln MKZ and I wanted to know if I trul I walked into Suburban Jeep on a fluke, just to see what Chrysler/Jeep had to offer. My lease was up on my Lincoln MKZ and I wanted to know if I truly wanted a Jeep this time around. Well, the rush was there when I first saw the 'Latitude'. I picked out Nick VanDike from 2 sales people that approached me. Nick let me take the vehicle for a drive, which I promptly took over to my brother's house and get his input. Everything hinged on price. I will say I was missing my sun roof, a CD changer and electric seats. I wish my Jeep had all these options, but I am totally enjoying driving the Cherokee and figure I will get used to the subtle differences during the course of the Lease. Nick was very easy to work with and what he may not have had an answer on...he found out. My first return visit was the very next day and Nick was there to calm my concerns and out of the dealership I went. I have had 2 Jeeps in my past, as well as a 300M the first year they came out. All my vehicles were top notch and I expect the same quality in my Cherokee. I would say Nick had a lot to do with my dealing with Suburban. So, here I am for the next 3 years, driving an all white Cherokee Latitude, with black accent color. I love it. Geri More