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Suburban Chrysler Dodge Jeep Ram of Farmington Hills

Farmington Hills, MI

4.4
1,515 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills. Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers. Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason. Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696. Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed. Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation. Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area. Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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38123 W 10 Mile Rd

Farmington Hills, MI

48335

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Showing 1,515 reviews

January 27, 2015

Fantastic Experience with Eddie Woods We are EXTREMELY happy third-time customers of Eddie Woods. Even though our most recent purchase arose unexpectedly, Eddie could not have been more g More

by jms
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eddie Woods
Feb 05, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Thank you for the wonderful feedback! At the end of the day we strive to make sure every customer feels as though they found the perfect vehicle, at the right price, with the best service, and great team to support them down the road. We're glad to hear your new car, and your customer experience continues to meet those goals! Enjoy your new vehicle, and we look forward to working with you again!

January 20, 2015

Excellent Experience! I have nothing but great things to say about Bryan Galczynski, the sales rep. who helped me with my Ram lease. he was an absolute pleasure to work w More

by kdoren1
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Recommend Dealer
Yes
Employees Worked With
January 20, 2015

Great experience with Doug & Suburban Chrysler My situation was slightly different than most. I bought my friend's corporate lease vehicle after they turned it in. From the start, Doug was helpf More

by djgibb
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Friendliness
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Recommend Dealer
Yes
Employees Worked With
Doug Mueller
January 17, 2015

excellent service Bryan Galzynski was very helpful in working with me to find the vehicle with the exact options I was looking for. Elliot Caston was also helpful when More

by ecromwell
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Recommend Dealer
Yes
Employees Worked With
Other Employees : Elliot Caston
January 09, 2015

It was amazing working with Doug I seen online the car of my dreams, called up there spoke with Doug walked thru the entire process. Had a amazing test drive and I knew right there th More

by allyson00
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Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller, Teddy Salazar
January 09, 2015

Andrew Abbo was awesome So far me and my family have purchased 5 vehicles from Andrew and I will not go to another dealership for my vehicles. I've bought a vehicle from the More

by Ronnie
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Price
Recommend Dealer
Yes
Employees Worked With
Dave Barash, Andrew Abbo, Dave Lajcaj
January 07, 2015

Best new vehicle purchase experience I have ever had! I am very pleased with Scott Shawbitz’s product knowledge and overall customer service. He exceeded all of my expectations. Prior to meeting Scott, More

by Mark J
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Recommend Dealer
Yes
Employees Worked With
January 06, 2015

Unprofessional and frankly insulting manger The manager that I dealt with, Dave Barash, was EXTREMELY UNPROFESSIONAL and insulting in front of the entire staff. He mocked me and belittled me whi More

by CarGuru
Customer Service
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Recommend Dealer
No
Employees Worked With
Dave Barash
Jan 06, 2015 -

Suburban Chrysler Dodge Jeep Ram of Farmington Hills responded

Firstly, thank you for your valuable feedback. Customer service and satisfaction always have been, and will continue to be our number one priority. We are constantly evaluating our processes, and striving to improve the customer experience we provide. We have raised your grievances with our management team and would like to hear more about them from you. Please contact Elikem Moten at 248-731-3361 or emoten@suburbancollection.com if you're interested in discussing your experience further.

January 02, 2015

A +++++++ service I was shopping around at alot of dealerships and i never really found a good honest salesman. I came to roger at suburban and was extremely happy with More

by muldoon6253
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
January 02, 2015

Excellent Customer Service from Doug Mueller Doug went above and beyond to make this a prefect purchase experience. Excellent communications with multiple emails and phone calls to keep me infor More

by BuffyRhodes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Mueller
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