
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,515 reviews
Fantastic Experience with Eddie Woods We are EXTREMELY happy third-time customers of Eddie Woods. Even though our most recent purchase arose unexpectedly, Eddie could not have been more g We are EXTREMELY happy third-time customers of Eddie Woods. Even though our most recent purchase arose unexpectedly, Eddie could not have been more gracious and helpful. His expertise, professionalism and communication skills are excellent, and every detail was expedited amazingly quickly and courteously. We are so appreciative to him for being so generous in taking the time to understand exactly what we needed and are incredibly grateful to have been treated so kindly and compassionately. We have a beautiful new car for an incredible value, and our expectations were completely exceeded in every possible way. Anytime we’ve had occasion to visit Suburban it’s been a pleasure, and we are already looking forward to becoming fourth-time customers. Highly recommended! More
Excellent Experience! I have nothing but great things to say about Bryan Galczynski, the sales rep. who helped me with my Ram lease. he was an absolute pleasure to work w I have nothing but great things to say about Bryan Galczynski, the sales rep. who helped me with my Ram lease. he was an absolute pleasure to work with, and made the lease process incredibly simple. That says a lot coming from a very picky customer! I had very specific demands for my new lease; some of which other dealers were not able to meet. Bryan not only met my demands but came in under the requested price and did it all in just a few days. I highly recommend this dealership and Bryan to anyone that is looking to buy or lease a new car. More
Great experience with Doug & Suburban Chrysler My situation was slightly different than most. I bought my friend's corporate lease vehicle after they turned it in. From the start, Doug was helpf My situation was slightly different than most. I bought my friend's corporate lease vehicle after they turned it in. From the start, Doug was helpful and hands-on to help smooth the buying process along and make the second largest purchase I've ever made (first being my house) a great memory. He was able to walk me through what paperwork he needed ahead of time and then when I arrived, we discussed all the ins and outs of the contract, optional coverage, and made what could be an overwhelming experience into an enjoyable one. Though I don't plan on purchasing another car in the next few years, I would definitely recommend Doug Mueller. It was very no-pressure sales, and he was just trying to get me the most comfortable solution to the car issue I had. Thanks again, Doug! More
excellent service Bryan Galzynski was very helpful in working with me to find the vehicle with the exact options I was looking for. Elliot Caston was also helpful when Bryan Galzynski was very helpful in working with me to find the vehicle with the exact options I was looking for. Elliot Caston was also helpful when choosing which services and upgrades to purchase with my new Chrysler 200S. More
It was amazing working with Doug I seen online the car of my dreams, called up there spoke with Doug walked thru the entire process. Had a amazing test drive and I knew right there th I seen online the car of my dreams, called up there spoke with Doug walked thru the entire process. Had a amazing test drive and I knew right there the camaro was meant for me. I couldn't be any happier with working with him, he made us feel at ease thru everything. More
Andrew Abbo was awesome So far me and my family have purchased 5 vehicles from Andrew and I will not go to another dealership for my vehicles. I've bought a vehicle from the So far me and my family have purchased 5 vehicles from Andrew and I will not go to another dealership for my vehicles. I've bought a vehicle from the 18 and van dyke location before and will never return there, not even to get my vehicle serviced. Horrible customer service and the used car I bought from them was complete junk. But it was a whole different world at the Farmington dealership. When I was looking for a car for my wife, Andrew and Dave lajcaj teamed up to find the perfect family vehicle for my budget and we are beyond satisfied. Thanks guys, I will continue to send customers your way. Sincerely Ronnie Q A very satisfied customer More
Best new vehicle purchase experience I have ever had! I am very pleased with Scott Shawbitz’s product knowledge and overall customer service. He exceeded all of my expectations. Prior to meeting Scott, I am very pleased with Scott Shawbitz’s product knowledge and overall customer service. He exceeded all of my expectations. Prior to meeting Scott, I was unsuccessful finding a vehicle that met the long list of requirements I had in terms of comfort, gas mileage, utility, size and cost. Scott was able to align our family’s very specific requirements with a vehicle. His ability to listen to and assess our family’s lifestyle, desired vehicle features, overall specific needs and then use his significant Chrysler product knowledge to find a vehicle that met all of the latter was tremendous. Additionally, despite having a handful of trucks in the Midwest that met the criterion that we had established, Scott was able to deliver my vehicle within a day. I will continue to highly recommend Scott Shawbitz to others. More
Unprofessional and frankly insulting manger The manager that I dealt with, Dave Barash, was EXTREMELY UNPROFESSIONAL and insulting in front of the entire staff. He mocked me and belittled me whi The manager that I dealt with, Dave Barash, was EXTREMELY UNPROFESSIONAL and insulting in front of the entire staff. He mocked me and belittled me while I remained professional. I'm guessing he has severe personality issues because I couldn't have ever imagined dealing with a "professional" in the sales business so apathetic towards customers, who doesn't care if he looks like a complete jerk in front of the other staff and customers. The only consolation this dealership had was that the sales person I dealt with was professional and nice but I think he was new there. This dealership REALLY needs to reconsider its management! I would recommend going out of your way to another dealer that knows how to treat customers better, it will be a much better experience. I hate to post anything unfavorable about any individual but everyone should know about this guy before they walk into this dealer. Consider yourself warned. More
A +++++++ service I was shopping around at alot of dealerships and i never really found a good honest salesman. I came to roger at suburban and was extremely happy with I was shopping around at alot of dealerships and i never really found a good honest salesman. I came to roger at suburban and was extremely happy with my truck purchase. He even came in on his day off to sell me my truck! I now have a new salesman to refer to everyone and cant wait to buy my next truck from him again. More
Excellent Customer Service from Doug Mueller Doug went above and beyond to make this a prefect purchase experience. Excellent communications with multiple emails and phone calls to keep me infor Doug went above and beyond to make this a prefect purchase experience. Excellent communications with multiple emails and phone calls to keep me informed of prep-work he personally oversaw prior to my arrival at the Dealership. Looks forward to working with Doug again on my next vehicle purchase. More