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Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,515 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
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Showing 1,515 reviews
March 06, 2015
Efficient sale Roger Bacon was a delight to work with and purchase a new vehicle through. He was professional and very knowledgeable about the the product line and Roger Bacon was a delight to work with and purchase a new vehicle through. He was professional and very knowledgeable about the the product line and optional equipment. More
by JD
Employees Worked With
February 24, 2015
Dodge ram 1500 lease My experiences working with Roger on my lease were fantastic. He was very knowledgable on his current inventory and was very pleasant to work with. I My experiences working with Roger on my lease were fantastic. He was very knowledgable on his current inventory and was very pleasant to work with. I felt that he got me the best deal and even stayed late with me to figure out my financing. More
by Lmckay
Employees Worked With
February 24, 2015
excellet service My experience with this dealership was overall very good. I felt that Roger did everything he could to get the best possible deal. He even stayed late My experience with this dealership was overall very good. I felt that Roger did everything he could to get the best possible deal. He even stayed late to help me figure out my financing and sent me home with a dealer vehicle until my truck was prepped. More
by mckayl4343
Employees Worked With
February 19, 2015
awesome! Nick was amazing from the first day I contacted him, he answered all my question and helped me find a vehicle that matched what I was looking for... I Nick was amazing from the first day I contacted him, he answered all my question and helped me find a vehicle that matched what I was looking for... I'd recommend Nick to anyone! More
by Flanman
Employees Worked With
Nick Van Dike
February 17, 2015
Excellent experience Frankly, I appreciate a relatively short sales process. Get to the facts, figure out what a fair price is, and finish the deal. Nick Van Dike did a Frankly, I appreciate a relatively short sales process. Get to the facts, figure out what a fair price is, and finish the deal. Nick Van Dike did a good job of figuring out what I wanted and got down to business. Very much appreciated! More
by dkurtz
Employees Worked With
Nick Van Dike
February 16, 2015
Suburban Chrysler of Farmington Hills We had a very good experience and we are pleased with our purchase. I will recommend this dealership to my family and friends, and I will definitely c We had a very good experience and we are pleased with our purchase. I will recommend this dealership to my family and friends, and I will definitely come back again. More
by chrysler
Employees Worked With
Bob Lueckenhoff, Gary Conley
February 11, 2015
Smooth process, attentive salesperson, and reasonable price! I had a great experience when leasing my new car at Suburban Farmington Hills. Terri Young went the extra mile for us to get exactly what we wanted. S I had a great experience when leasing my new car at Suburban Farmington Hills. Terri Young went the extra mile for us to get exactly what we wanted. She also was nice and easy to work with. She responded quickly to our calls/emails, the wait was very short to get the car, and she had everything ready to sign when we picked up the car. The price of our newest Jeep was very reasonable. Now, we’re a 3-Jeep household! More
by TO
February 06, 2015
Best Service Ever I had a great experience when leasing my new car. Terri Young went the extra mile for us to get exactly what I wanted. They also payed close attenti I had a great experience when leasing my new car. Terri Young went the extra mile for us to get exactly what I wanted. They also payed close attention to make sure we received all services that would come with the car. They really did work very hard for us and we appreciate everyone we came in contact with at the dealership. More
by kundel
Employees Worked With
Terri Young, Teddy Salazar
February 02, 2015
Great Salesperson. Highly recommend. I have been a loyal Jeep customer since 1994. I have been to several Jeep dealerships. My old sales person is now a sales manger (Rob Love) so he had I have been a loyal Jeep customer since 1994. I have been to several Jeep dealerships. My old sales person is now a sales manger (Rob Love) so he had given my name to Roger Bacon Jr. Roger is AWESOME and I will keep going back to him. He has Great costumer service skills. he heard what I was saying. Didn't try to sell me something I didn't want. Being a woman I have had men talk down to me as if I didn't know what I was asking for or wanted. Roger never made me feel that way. he heard me mention the vending machine was out of order and went out and bought me a pop. Went over the new features of the car. He is amazing!!!! Teddy knows his stuff. He didnt pressure me into optional packages I didnt want or need. He got me out quickl;y so I could get into my new vehicle. If you want a Dodge/Chrysler/Jeep go to Suburban Chrysler Dodge Jeep Ram of Farmington Hills and See Roger it will be the best experience you will have a dealership I promise :) A VERY satisfied customer, Sabrina More
by Bree421
January 29, 2015
Excellent Experience With Eddie Woods I turned in my lease and Eddie Woods made the process so much simplier for me. He offered me options which I appreciated and spent alot of time with I turned in my lease and Eddie Woods made the process so much simplier for me. He offered me options which I appreciated and spent alot of time with me. I am so happy with my new Jeep. I will definately see Eddie again when my current lease expires. More
by lmc
Employees Worked With
John Timmington, Eddie Woods, Teddy Salazar
