Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Chrysler Dodge Jeep Ram of Farmington Hills
Farmington Hills, MI
1,515 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Chrysler Dodge Jeep Ram of Farmington Hills.
Professional, certified sales staff - Chrysler Dodge Jeep Ram has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Chrysler Dodge Jeep Ram dealer in the area - Suburban Chrysler Dodge Jeep Ram of Farmington Hills is the Chrysler Dodge Jeep Ram sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located on W. 10 Mile Rd.,in Farmington Hills, we make it very easy to get to our facility from I-275 or I-69/696.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - The Fischer family has owned car dealerships since the 1950's and Suburban Chrysler Dodge Jeep Ram is proud to be part of the Suburban Collection dealership group, all striving to maintain the same levels of superior customer satisfaction and service. This customer service perspective has allowed the Suburban Collection to grow to one of the largest dealer groups in the nation.
Over 1,700* used cars in stock - Being part of the Suburban Collection of dealers, our metro Detroit based dealership has plenty of used cars on-site and access to over 1,700 other vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Chrysler Dodge Jeep Ram vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can also provide a free multi-point vehicle inspection with every service!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 1,515 reviews
April 13, 2015
They Made it Happen I went in looking for a specific vehicle. When I realized that the one I thought I wanted was not exactly what I liked, Anton Poe and the team took th I went in looking for a specific vehicle. When I realized that the one I thought I wanted was not exactly what I liked, Anton Poe and the team took the time to show me other options. In the end the price is what I was really looking for, which they delivered, and I have a beautiful vehicle to go with it! More
by BobRecio
Employees Worked With
Rob Love, Anton Poe, Kevin Maples
April 11, 2015
Returning Leasee service Dianne was accessible and very efficient. She answered all our questions and made the finding the right car and leasing process a very smooth one. W Dianne was accessible and very efficient. She answered all our questions and made the finding the right car and leasing process a very smooth one. We enjoyed working with her and will return to her as needed. More
by kidkeeper3
Employees Worked With
April 09, 2015
Excellent People Person I cannot say enough about the way Roger handled my Town & Country deal. He got me the price I wanted and then some. Roger made me very comfortable a I cannot say enough about the way Roger handled my Town & Country deal. He got me the price I wanted and then some. Roger made me very comfortable and took the pain out of looking for a car. Very calm and happy person that made the deal more like a couple friends talking about a car then trying to actually sell me on one. Listened to what I needed and came up with a great deal. He was very knowledgeable about the cars they have and answered all my questions. Very happy with the service I got. Thanks Roger!! More
by Thaffar
April 09, 2015
New Car My experience at the dealership was excellent. They did everything they could to make me feel comfortable. Even though I was there for six hours due t My experience at the dealership was excellent. They did everything they could to make me feel comfortable. Even though I was there for six hours due to paperwork needed on my end, my salesman, Corey Worthen made sure I had food and a beverage. He was straight forward and prompt with making this deal as smooth as possible. The only problem I had was the detail work done. The inside was poorly cleaned, almost like they never cleaned it but the outside was fine. I would definitely return for another car but I would make sure my car was detailed correctly. More
by Keannamarie101
Employees Worked With
Corey Worthen, Rob Love
April 09, 2015
pleasant experience Nick Van Dike made my experience extremely pleasant and painless. He went ABOVE and BEYOND what I would expect especially when dealing with an out of Nick Van Dike made my experience extremely pleasant and painless. He went ABOVE and BEYOND what I would expect especially when dealing with an out of state sale. He worked with me on getting a fair price for the vehicle and arranged for a rental car to be available for me to use while I was in town. He even picked me and my family up at the airport and drove us back to the dealership. I was taking possession of my car on a Saturday, when he was not working, and yet he still came in to make sure everything went smoothly. I only wish I lived closer (than the 700 miles I am) so that I could continue to use this dealer to service my vehicle. Thank you so much for making this purchase so smooth and uneventful. More
by OVR700HP
Employees Worked With
Nick Van Dike
April 07, 2015
First Jeep and we couldn't be happier! On my wife's birthday, we decided it was time to begin our quest for a new car. We visited our local competitor dealership and had quite the disturbi On my wife's birthday, we decided it was time to begin our quest for a new car. We visited our local competitor dealership and had quite the disturbing experience. The sales person was rude, offensive, and insulting. And this was our very first experience in a Chrysler/Jeep dealer, having never owned one before! We were almost immediately ready to call it quits until I suggested we take the drive to our nearest Suburban dealership. We quickly realized that the experience was destined to be better. The new location on 10 Mile is beautiful, open and airy. Staff are polite and courteous and I was kindly greeted by salesperson Eddie Woods. Eddie and I sat down we calmly discussed what my wife was looking for in a car and what we were looking to pay. Soon, we met with sales manager David Barash. David was quick to identify what it would take to meet our pricing obstacles with ease and made it difficult to pass up. He gave us several trim level options within our price range and we successfully decided on a beautiful white 2015 Cherokee Latitude. Considering the car my wife was driving was over 7 years old, it was like she jumped a decade in time with new technology and features, and she couldn't be happier! We got the car we wanted with the features we wanted with exactly the sales experience we were hoping to get as new Chrysler/Jeep customers. Eddie Woods and David Barash absolutely met this expectation by leaps and bounds. The Cherokee has me so impressed, I cannot wait to get back into discuss a Grand Cherokee for myself. This is our 5th vehicle purchase with Suburban and this only solidifies that we will continue to be Suburban customers at the rate this amazing service and experience remains after all these years!! More
by mhadjinian
Employees Worked With
Eddie Woods, Dave Barash, Teddy Salazar
April 03, 2015
Great Experience! Terri Young is a pleasure to work with! Our family has leased 4 vehicles with her, We have recommended Terri to our friends who all loved working with Terri Young is a pleasure to work with! Our family has leased 4 vehicles with her, We have recommended Terri to our friends who all loved working with her. More
by Penny
Employees Worked With
Terri Young, Teddy Salazar
April 01, 2015
Great Experience! My name is Ed Eastman. I leased a new Chrysler 200S. My salesman, Nick Van Dike made it a great and easy process. He was knowledgeable , provided test My name is Ed Eastman. I leased a new Chrysler 200S. My salesman, Nick Van Dike made it a great and easy process. He was knowledgeable , provided test cars, and facilitated the paperwork and financing so that in no time at all I was driving away in a great new car. I highly recommend Nick and the Suburban dealership. More
by Ed Eastman
Employees Worked With
Gary Conley, Nick Van Dike
April 01, 2015
Wonderful Experience I've always purchased vehicles in the past and was curious about leasing this time around. As this would be my first time leasing a vehicle, I was fu I've always purchased vehicles in the past and was curious about leasing this time around. As this would be my first time leasing a vehicle, I was full of questions and concerns and Roger took the time to answer all of them and was eager to share and explain the benefits of leasing. What stood out the most to me was that I wasn't able to get to the dealership until an hour or so before close at 9pm, however Roger and Gary (and others) stayed well past closing time on their already extended-hours day to take care of me so I would be able to get into the vehicle I wanted with the added options I wanted and have everything ready to go for when it was time for me to come pick up my new vehicle. I didn't feel rushed at any time during the whole process. I am a proud new owner (lessee) of a new RAM 1500 and I love it. Thank you to the fantastic team over at Suburban of Farmington Hills for making me feel at ease with your hospitality. More
by Kristina F.
March 30, 2015
Good experience Diane is always helpful and easy to do business with. This is 3rd or 4th vehicle I've leased from her and likely not the last Diane is always helpful and easy to do business with. This is 3rd or 4th vehicle I've leased from her and likely not the last More
by Shosrs83
Employees Worked With
