Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

I got a reasonable deal. Kirk Trost was very professional, patient, courteous. Dealership did push me into wrapping up same day which was unreasonable due to distance I was away from it- wa professional, patient, courteous. Dealership did push me into wrapping up same day which was unreasonable due to distance I was away from it- was coming in from Ohio. . More

I was looking for a Jeep and found an online add at Suburban of Ann Arbor. I called and set up a time for a test drive and Kirk was the dealer. He was very helpful, answered all my questions and I was Suburban of Ann Arbor. I called and set up a time for a test drive and Kirk was the dealer. He was very helpful, answered all my questions and I was able to buy and drive home the Jeep I wanted the same day. Kirk and the other staff made the process go very smooth. More

After test driving many sedans at other dealerships, I decided that reason nothing was right was because I really wanted a Jeep. I found one online, emailed, and set up a same day appointment to test dri decided that reason nothing was right was because I really wanted a Jeep. I found one online, emailed, and set up a same day appointment to test drive. Gary was great from the start. He was very patient and answered all my questions. This became an emotional transaction for me for many reasons, but Gary never lost his professionalism. He was great! I highly recommend Gary and Suburban Chrysler Ann Arbor. More

From the time I submit an online inquiry for information to the time I drove my new car off of their lot, dealing with Suburban Ann Arbor has been an incredibly pleasant experience! After sending the onli to the time I drove my new car off of their lot, dealing with Suburban Ann Arbor has been an incredibly pleasant experience! After sending the online request for more information, I immediately received an email offer for a $25 gift card should I decide to come into their offices. Not if I purchase, not f I test drive, but just for coming into their offices. Plus #1 The first time I spoke with Lindsey, she was so chipper and sweet sounding! I never would've imagined that she'd be in car sales! LOL... I was looking into two different vehicles within the Suburban automotive group, and I wanted to test drive both. Lindsey suggested that she have the car delivered to the Ann Arbor location to save me the trip. Plus #2! Upon arriving at the dealership, I just felt like they enjoyed my presence. Now, it may be very true that they act this way with every customer, but at the time, I felt as though I was the ONLY person that mattered! Plus #3!! Of course I decided to purchase my beautiful 2008 Cadillac CTS from them, and before they gave me the keys, Lindsey PERSONALLY took the car to the gas station for a fill-up! I thought that was very sweet because there had to have been a gagillion other things that she could be doing, but she wanted to make sure my wheels were road-ready! Plus #4!!! Mark had to be the most low-pressure salesperson that I've EVER met! He made me feel extremely comfortable, was very personable, and just seems like a fun guy to be around! I don't think buying a car from anyone else would have been as good of an experience! Plus #5!!!! I could go on and on, but what really made me fall in love with this dealership takes the cake.... They sent me COOKIES!!!!!!! What dealership does that?! THEy sent me a huge box of AMAZINGLY DELICIOUS cookies that I am dying to get more of! I guess I'll just have to wait until I am in the market for another vehicle, because I'll CERTAINLY take that trip to Ann Arbor just for the friendly faces at Suburban! =) More

Kristin, the internet sales coordinator set us up with Gary. he was very helpful and we never felt pressured to make decisions before we were ready and tried to sell us something we didn't want. Gary's Gary. he was very helpful and we never felt pressured to make decisions before we were ready and tried to sell us something we didn't want. Gary's style of selling made us feel comfortable through out the entire process. I've already given Gary's name to friends, and hopefully they will make the drive to A2 for their next purchase. ALSO!!! Kristin is a champ! Her communications, both on the phone and on line, were what brought me down to your dealership. She even replied to an e-mail on Sunday, when I fully expected not to have a reply until the next business day. As someone who makes there living in sales, I know the importance of a strong support team, and Kristin is it! Thanks to both Gary and Kristin for making our buying experience actually enjoyable. Glen & Linda Milford, MI More

Vince made my purchase the most stress freecar buying experience I have ever had. He was attentive to every detail. I would definitely tell any family or friends that are looking to purchase a new or use experience I have ever had. He was attentive to every detail. I would definitely tell any family or friends that are looking to purchase a new or used vehicle to check out Suburban Chrysler Jeep of Ann Arbor. And to also see Vince for the purchase. Thanks again Vince. This Dealership is top Notch above the rest. It deserves the highest rating possible. Kevin Van Orman. More

We recently purchased a Town and Country minivan and Kirk Trost was the salesperson who worked with us. Kirk was fabulous: very patient, very thorough in finding out what we wanted (this was our first miniv Trost was the salesperson who worked with us. Kirk was fabulous: very patient, very thorough in finding out what we wanted (this was our first minivan) so we had a lot of questions. We also needed to purchase our new vehicle quickly and Kirk did everything possible to expedite the process for us. This was our first American made vehicle in many years and we have been very pleased with the service we have received at this dealership. More

This is my first purchase from a car dealership, Kirk was patient he held the car for me and made sure I had a ride to the dealership when I needed it. Rick is a finance specialist he was able to get me a SU patient he held the car for me and made sure I had a ride to the dealership when I needed it. Rick is a finance specialist he was able to get me a SUV and gave me great advise!! Overall, great experience:) More

So I went into Suburban Chrysler Jeep to look at prices for Jeeps. I have always been interested in one. Gary Hart helped me out through the process. I told him I wanted to see what the numbers would be an for Jeeps. I have always been interested in one. Gary Hart helped me out through the process. I told him I wanted to see what the numbers would be and see if it was even possible for me to lease a new car. Mind you I already had a car which I owed money on and they took over the lease on that car which made it more appealing for me. We test drove a 2013 Jeep Patriot, beautiful car! It had more than what I wanted and needed in a car. Drove smooth. Gary walked me through the process and didn't pressure me to sign anything. I told him I don't want to be pressured to do anything right now. He was very patient. The only thing I will say bad is that they may try and pressure you but Gary talked to his team and told them to step back while I made the decision. Richard Goodman came over and showed me numbers when I asked to see them to see what the difference was. I was looking at one from novi which was about $10 less than what I got here in Ann Arbor. Overall, I am pleased that Gary helped me and was very very patient. He wasn't pushy and didn't pressure you at all. I will be going back. More

Vincent made this car purchase the most stress free and enjoyable car purchase my Wife and I have ever made. We went in hoping to do one thing and when that did not work out Vincent was able to make a sugg enjoyable car purchase my Wife and I have ever made. We went in hoping to do one thing and when that did not work out Vincent was able to make a suggestion and help us achieve our goal. He is a very humble and honest person. Any questions or concerns we had he was able to answer quickly. I will definitely do business with this dealership and specifically Vincent again. A++++ More