Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
Ann Arbor, MI
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959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor
I had a great experience at this dealership. I am a first time car buyer and these employees made it so easy for stress free for me. I had fun picking the car out, and also had a great time with the employee time car buyer and these employees made it so easy for stress free for me. I had fun picking the car out, and also had a great time with the employees. Being a first time car buyer made me worry about what to expect for prices and rates, but the suburban dealership of Ann Arbor made everything so worry free for me. I was clear on every detail about the car, price, and also contract. I would recommend these guys to everyone out there. They all did an amazing job helping me out today! More
Great experience, Teresa Tomassi was very knowledgeable Great experience, Teresa Tomassi was very knowledgeable about the Jeep Wrangler, she was friendly, very helpful and we enjoyed working with her. Ter Great experience, Teresa Tomassi was very knowledgeable about the Jeep Wrangler, she was friendly, very helpful and we enjoyed working with her. Teresa met all our requests including finding us a way to test drive two different models so we could reach our decision as to which model to buy. The ordering process, test drives and delivery process was fast, simple and painless.... As it should be. Even the financial representative and the loan process was quick, and easy. Overall great experience. Thank you so much and keep up the great service! Julia Daugherty More
I was very pleased with everyone who worked with me.I have bought several cars in my lifetime and this was the first time I only went to one dealership and got the satisfaction I was looking for.I will r have bought several cars in my lifetime and this was the first time I only went to one dealership and got the satisfaction I was looking for.I will recommend Suburban of AA to anyone I come across new car shopping.I couldn't have asked for a better team than Bill Anderson,Michael MacEachern, and Eric Brower. Thank You gentleman you were very helpful More
Working with Brian and the team was like a dream come true for my wife and I. After scouring all the dealerships in Jackson, we were ready to give up. I found a van that I was interested in online and ca true for my wife and I. After scouring all the dealerships in Jackson, we were ready to give up. I found a van that I was interested in online and called the dealership. I explained the parameters of our pre-approval to Brian and he got to work. Not an hour later I got a call back saying that he had a vehicle literally just traded in. It didn't have EVERYTHING we wanted, but he saw to it that we got the DVD player installed for our girls in time for our trip up north! Brian kept in touch via phone, email, and text; whatever it took to get the job done! He even touched base while he was on vacation to make sure things were going smoothly. I would (and have)recommended Brian to friends and family; and this guy should teach a class on customer service excellence! More
We've purchased 2 cars from them in the last 3 months due to their exceptional customer service and knack for making sure we get exactly what we are looking for at the price we are looking for. What coul due to their exceptional customer service and knack for making sure we get exactly what we are looking for at the price we are looking for. What could have turned into an awful first experience due to a new and inexperienced salesperson was completely turned around by Eric, so much so that we told him we'd come back when we were in the market again. Brian went out of his way to make our 2nd experience as easy as possible. Highly recommend working with these guys, they will make sure you are 100% satisfied. More
I could have not asked for a better experience with buying a new car. I went there hoping to get a new car but knowing that my credit was in a rebuilding phase I was not sure what to expect. From every buying a new car. I went there hoping to get a new car but knowing that my credit was in a rebuilding phase I was not sure what to expect. From everyone involved including Eric I di not feel bad about my credit situation. They treated me with such respect and dismissed the credit issue. They were honest more honest through this process than I have ever experienced. Teresa did everything she could to make sure that Me and my wife would have a new car. They went over and above which is so appreciated. I would recommend them to anyone no matter here you are with credit they will give you first class service. I can not say enough about my experience 5 star all the way! More
By far the easiest new vehicle lease that I have ever gone through. Eric and his team went above and beyond on every facet of the process, and even delivered the new truck to my home. Highly recommende gone through. Eric and his team went above and beyond on every facet of the process, and even delivered the new truck to my home. Highly recommended to everyone considering a Chrysler or Jeep! More
I have never had a sales team go above and beyond like Kirk and Eric did. I told them what I had to work with and they made it happen. I would highly recommend Kirk and Suburban Chrysler Jeep of Ann Arbo Kirk and Eric did. I told them what I had to work with and they made it happen. I would highly recommend Kirk and Suburban Chrysler Jeep of Ann Arbor. More
After a year of researching and shopping around for the truck that I really wonted, I was worried about high pressure sales. I was in Ann Arbor ,MI on a Sunday visiting my mother on mothers day, and I happ truck that I really wonted, I was worried about high pressure sales. I was in Ann Arbor ,MI on a Sunday visiting my mother on mothers day, and I happen to see the exact truck I was looking for at Suburban Chrysler Jeep on Stadium Blvd, I checked it out real good and I went back on Monday. I looked it over real good again for about 45 min, I seen sales people walking around and they just said " Hi how are you, if you need anything juts let them know. I checked it out for about 15 more minutes and thought there is no pressure here, and I really wonted to drive now. This long story short after meeting ( Kirk Trost ) we spent time test driving and going over the vehicle I bought it and had the best car shopping experience I have ever had. And bottom line I saved Thousands. Thanks Again to Kirk Trost " and Suburban Chrisler Jeep. More