Back

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Ann Arbor, MI

4.3
959 Reviews

3900 Jackson Rd

Ann Arbor, MI

48103

Directions

By Type

959 Reviews of Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

February 26, 2016

Happy Customer Paul and Peter are amazing! My credit is not the best, and they financed me and put me in a new car. I'm so happy with my car. They are the best. Chec More

by sade1986
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter, Paul Alfonsi
Feb 26, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

We are happy you had such a great experience at our dealership with Paul and Peter! Customer service is our number one priority and we look forward to serving you again in the future!

February 25, 2016

In and out with ease of mind:) I initially dealt with Brooke via phone to get the financing portion out of the way. She was very professional and personable understanding my situati More

by Kate124
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke VandeKerckhove, Chris Smith
Feb 26, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Kate, thank you for your feedback and congrats on your new 2016 Jeep Compass! We are so happy to hear that Chris got you the car you wanted at a price that was right for you! It is great that he provided you with excellent customer service because that is what we strive for. Enjoy your new Jeep Compass and we look forward to working with you again!

February 21, 2016

Used vehicles sales Thank you Paul Hyde for getting me the vehicle I wanted even though it wasn't at your lot. Paul brought my new town and country to my house so I would More

by Kathyt&c
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brooke VandeKerckhove, Paul Hyde
Feb 22, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Kathy, we are so pleased to hear that your experience with Paul and the rest of our team was so positive and enjoyable! Customer service is our top priority and it's great he provided that for you. We hope you are enjoying your new town and country and we look forward to working with you again!

February 21, 2016

Great They gave me a fair trade in value for my used SUV and worked hard to get me a good deal on a lease. Chris Smith (my sales guy) was pleasant to work w More

by Jford19
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Steve Schindler , Chris Smith
Feb 22, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

It’s always nice to hear from our customers. We are very happy to hear you were so satisfied with your dealership experience here with Chris and we look forward to serving you again in the future!

February 18, 2016

professional service all around My initial interest were web based and vehicle specific. Through emails I was able to work with the sales team without a glitch. Financing was truly More

by sergio reyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kathy, Chris Smith, Robert Betts
Feb 19, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Sergio, congrats on your new Ram 1500! Customer service is our top priority and we are so glad that you were provided that by our team. Thank you for your positive feedback and we hope you are enjoying your new truck!

February 16, 2016

stay away from used cars dealers Your experience and service will definitely be lacking if you are in the market for a used car here. Paul is a lot of show with no follow up. The ca More

by guenevere21
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Dennis, Paul Alfonsi
Feb 22, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Firstly, thank you for your valuable feedback. Customer service and satisfaction always have been, and will continue to be our number one priority. We are constantly evaluating our processes, and striving to improve the customer experience we provide. We would like an opportunity to rectify the situation. Please contact our Used Sales Manager, Greg Moore, at 734-662-3175 or gmoore@suburbancollection.com at your earliest convenience.

February 05, 2016

No pressure I bought a safe and reliable vehicle that was ready on the lot waiting for me after I had researched it on-line! The salesman, Scott put me under no p More

by Patty's Passat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Scott Templeton , Paul Alfonsi
Feb 05, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Congratulations on the new vehicle! We are always happy to hear from satisfied customers such as yourself and we look forward to helping you with the next one!

January 31, 2016

PURCHASE OFf 2016 CHEROKEE Enjoyable experiences. Dave Gallagher and Rick were friendly, knowledgeable and helpful! I have bought many vehicles from this dealer and the prior ow More

by Skanee
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dave Gallagher
Feb 03, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your feedback and continued business! We are happy you had a pleasant experience with Dave and Rick! We hope to continue our great customer service and we look forward to working with you again!

January 31, 2016

A great experience. We've been buying cars from Rick since 1989. We've purchased over 20 cars in that time span and Rick has gotten us a great deal every time. He has put More

by cmhellie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rick Wresche
Feb 01, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for the great feedback and your continued business! We strive to make sure every customer finds the perfect vehicle, at the right price, and provide the best possible service. We're glad to hear your experiences with Rick have been so pleasurable! Enjoy your new vehicle, and we look forward to working with you again!

January 29, 2016

Wonderful! They went above and beyond for me to get into a new vehicle. I would highly recommend this dealership. My sales consultant Doug really helped me find More

by Jessicca
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Doug Chitren
Jan 29, 2016 -

Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor responded

Thank you for your feedback! We are pleased to hear that Doug could get you into a vehicle that fit your families needs and could make your overall experience a positive one! We hope you are enjoying your new vehicle and we look forward to working with you again in the future!

...
80
...