Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

"Thank you! Paul Alfonsi!!!" A big "Thank you!" To Mr. Paul Alfonsi, who helped me and my Wife. In the purchase of a Pickup Truck, from the Dealership! Paul A big "Thank you!" To Mr. Paul Alfonsi, who helped me and my Wife. In the purchase of a Pickup Truck, from the Dealership! Paul really gave me the best experience, that I have ever had, at any Dealership. He went above and beyond! And we are more than grateful!!! And Paul more than made, the 120 mile round trip for us worth it!!! Thank you! So much! Paul Kim 8585 More

Still a great dealership On our fourth vehicle purchase with this group and we were very pleased with Kirk Trost and the crew there. All were very helpful and attentive to our On our fourth vehicle purchase with this group and we were very pleased with Kirk Trost and the crew there. All were very helpful and attentive to our needs and requests. I would hope the company would look at more incentives for retirees in the future, stopping work but not vehicle purchases. More

Thank you, Rick! The experience in working out a "win/win" deal for our new Chrysler Town & Country with Rick Wresche was great! Being a Chrysler/Dodge customer for The experience in working out a "win/win" deal for our new Chrysler Town & Country with Rick Wresche was great! Being a Chrysler/Dodge customer for over 40 years and knowing the previous owners, Don Naylor, then Phil Naylor, we were concerned about the mega owners, the Suburban Collection. Rick did an excellent job in showing and explaining all the new technology on the new T&C. Paul, agent/manager(?) for Suburban Chrysler of AA did NOT go through the figures with us on any of the paper work, especially, the Vehicle Purchase Agreement and the Retail Installment Sales Contract. We were disappointed with Paul's customer service. Paul's CS rating - 2 Stars Rick's CS rating - 5 Stars. More

Thank you I had a good experience at Suburban Chrysler Jeep. Rick Wresche was very helpful in ordering the Jeep package I really wanted and he was very knowledg I had a good experience at Suburban Chrysler Jeep. Rick Wresche was very helpful in ordering the Jeep package I really wanted and he was very knowledgeable on the products he was selling. He had everything ready the day I went and picked up my Jeep with my family. Rick's a fellow classic car guy, so he gets it. Also, Brooke in financing was very friendly and knowledgeable, she helped make my experience smooth and easy, and also helped me with my personalized plate. My only disappointment was that I could not get the offer I heard on the radio W4Country, which was matching your down payment up to $1000, because they did not have the vehicle I really wanted on the lot at the time, so the offer did not apply. But as a good gesture, they threw in some free oil changes for the inconvenience. Thank you for my new Jeep! More

Great I had a great experience with the dealer. David Circele contacted me before I visit them. I was interested in Jeep Cherokee but I was not sure which e I had a great experience with the dealer. David Circele contacted me before I visit them. I was interested in Jeep Cherokee but I was not sure which engineer to choose. So they let me test drive both vehicles to see which one works for me. After pricing and paper work, I got my new Cherokee that day! Overall, it was a great experience. More

Great Experience! We had a great experience with Suburban Chrysler when buying my used Jeep Wrangler. Our salesman, Chris Smith, along with the finance manager and sal We had a great experience with Suburban Chrysler when buying my used Jeep Wrangler. Our salesman, Chris Smith, along with the finance manager and sales manager made our buying experience fast and easy. They gave us a very fair value for our trade-in and quickly negotiated a payment that worked with our budget and got us into the exact vehicle that we wanted! I highly recommend this dealership and will be passing along their name to our friends and family. Thank you for a hassle-free experience! More

Great Experience My husband and I were looking for a new car and saw a feew vehicles here that we really liked. When we walked in we were immediately welcomed by Doug My husband and I were looking for a new car and saw a feew vehicles here that we really liked. When we walked in we were immediately welcomed by Doug Chitren and Mike. They were both so helpful and the process was very quick and easy. He made us feel very welcomed like we had been high school friends. I would highly recommend Doug and this dealership for anyone who is looking to purchase a new vehicle. More

Great Experience Second van purchased! Great experience! Will return for the next one! NO problems at all. The van was ready before agreed time and it took less than Second van purchased! Great experience! Will return for the next one! NO problems at all. The van was ready before agreed time and it took less than an hour to get in and out with a new van! More

i love this car I had an amazing experience with this dealership my sales rep Chris Smith was extremely helpful with saving us money and getting everything done in re I had an amazing experience with this dealership my sales rep Chris Smith was extremely helpful with saving us money and getting everything done in record time. I am in love with my new car and purchasing a car has never been so fast and easy. More

Exemplary customer service This is my second purchase with Paul and I'm beyond excited about my new vehicle. He listened to everything I wanted and delivered my car to me! I hig This is my second purchase with Paul and I'm beyond excited about my new vehicle. He listened to everything I wanted and delivered my car to me! I highly recommend them. More