Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

So helpful and willing to work with your circumstances Every person that helped us was extremely helpful in every way, and willing to work with you for your specific circumstances to get you in the vehicle Every person that helped us was extremely helpful in every way, and willing to work with you for your specific circumstances to get you in the vehicle you want. More

Took great care of me! Contacted the dealer promptly Monday morning where I spoke with Carrie. She quickly told me the basics on the car and offered to send me current photo Contacted the dealer promptly Monday morning where I spoke with Carrie. She quickly told me the basics on the car and offered to send me current photos (car had been in an accident). I placed a deposit over the phone the next day and booked a flight to go and pick up the car a few days later. Carrie was excellent and clearly communicated what I needed to do prior to getting there. When we arrived in Detroit, Carrie ordered us a Lyft taxi ride to the dealership (30 min ride). When we got to the dealership the car was outside cleaned and with a full tank of gas. Carrie allowed us to go for a test drive by ourselves. When we returned she answered our questions. We then completed the paperwork with the rest of the team there. Paperwork was very quick, like under an hour which is the fastest I have ever been a part of. They explained the process and all of the items we needed to drive cross country without issue and than registering the car. After doing the papers they had food inside the dealership and allowed us to have as much as we wanted. Best dealership hands down that I have ever been to. Everyone was extremely nice and not pushy or shady. Plus the car was $7k off of the retail price! More

Great salesman and a beautiful truck From the moment we walked in Doug made us feel so comfortable, we loved his humor we felt comfortable through the entire process. What a great per From the moment we walked in Doug made us feel so comfortable, we loved his humor we felt comfortable through the entire process. What a great person to work with, and we got a beautiful truck. Thanks Doug. Billie & Craig Woods More

Doug the salesman Thank you very much for your support through the purchasing process of our new vehicle. We love it! We appreciate your way of making us feel comfortab Thank you very much for your support through the purchasing process of our new vehicle. We love it! We appreciate your way of making us feel comfortable and working to find those solutions to satisfy our requests to buy from Suburban. More

Amazing experience Suburban Chrysler keep dodge is amazing !!!! Everyone there is amazing . Doug Mike and Adam are amazing they worked so hard to get us into our dream c Suburban Chrysler keep dodge is amazing !!!! Everyone there is amazing . Doug Mike and Adam are amazing they worked so hard to get us into our dream car . I highly recommend this dealership to any one in the Ann Arbor area They will work harder then any other dealership around to get the job done. Thank you again so much !!!! More

Easy, hassle free experience. Doug and Luke were awesome! Thank you so much for making this a easy and pleasurable experience. I had severe anxiety going in but it wasn't long befo Doug and Luke were awesome! Thank you so much for making this a easy and pleasurable experience. I had severe anxiety going in but it wasn't long before Doug had me feeling confident in my purchase (without feeling like I was being pressured or scammed by a pushy salesman). I am very happy we chose Suburban, I would recommend Doug / Suburban to friends and family, and I would certainly buy another vehicle from them in the future. Thanks again! More

Thanks for all your help! Melanie helped us in a "not so good" sistuation with this dealership. Honestly had it not been for her and Robert we would have walked away for this d Melanie helped us in a "not so good" sistuation with this dealership. Honestly had it not been for her and Robert we would have walked away for this deal. She was very professional with great communication skills. She would definitely be my 1st choice as a sales associate. More

Professional and Friendly; No Pressure Sales I enjoyed the overall buying experience at Suburban Ann Arbor. Darius Edwards did a fantastic job of helping me through the overall buying experience I enjoyed the overall buying experience at Suburban Ann Arbor. Darius Edwards did a fantastic job of helping me through the overall buying experience. Darius was really personable, allowing me to communicate via text and phone, responding to my questions late into the night. I believe that Darius is the hardest working salesperson I ever met. He really invested a significant amount of time to ensure I got the best deal possible. And when I reached out to him with questions he immediately responded. When I went to actually purchase the vehicle I did not have to spend alot of time in the dealership. Most of the process was covered before I arrived. If you are purchasing a new Dodge Charger or Challenger, I would recommend you contact Darius. He has really strong product knowledge with a focus on performance, muscle cars. And you can take your time purchasing the vehicle with no pressure. It took me about a month to make a final decision! More

Professional and Attentive I walked in not expecting to buy a new car, but the guys at Suburban talked *me* into it! Doug E Fresh drove a hard sell; Luke got the best interest I walked in not expecting to buy a new car, but the guys at Suburban talked *me* into it! Doug E Fresh drove a hard sell; Luke got the best interest rate around (2.74%! what!) and the rest is history. Really liked the service conscious attitude. The new 300S is a winner! More

Good people, Issiuses with My Contract Hey good place good people! Just some Issiuses with my contract, look it over and seen the I had items on it that I didn't receve!! (OR) if was told a Hey good place good people! Just some Issiuses with my contract, look it over and seen the I had items on it that I didn't receve!! (OR) if was told about about it I wouldn't have wanted. Wheel locks (395.00) I wouldn't have bought there wheel locks, Interior protection ( 499.00) No way! Paint protection (499.00) Not for me!! I wasn't aware of this or was ask if I would want these things for my car for that price I can buy everything for the price of the wheel locks and still have change. Other then that good place to get a car I would tell people about it just look over contract, this is my first new car so it was bitter sweet, more sweet then bitter. 👍🏽 Side note my rebates was suppose to be at lease 6000 they only put my Chrysler discount on there which was 3500 I wasn't happy about that. More