Suburban Chrysler Dodge Jeep RAM FIAT of Ann Arbor

Excellent I had a great experience at Suburban Jeep. I received a great trade in value for my RAM 1500 and the Grand Cherokee I wanted was on the lot. Every I had a great experience at Suburban Jeep. I received a great trade in value for my RAM 1500 and the Grand Cherokee I wanted was on the lot. Everyone was friendly and the deal was completed quickly. More

Right Car & Had to work on the price :) I thought Doug was very nice, he did a great job at trying to get the price down. He made sure that the car was well taken care of before we came in I thought Doug was very nice, he did a great job at trying to get the price down. He made sure that the car was well taken care of before we came in and picked it up a few days later. I think after a few back and forth they got what we were trying to say and made it happen. Thank You for your great service and if we need anything cars in the future we won't hesitate to come back. Also, Adam in finance we extremely nice and helpful, couldn't have asked for anyone better. No pressure sales! More

Great experience! We had the intention of shopping around for cars over the weekend. We went to a couple different places but didnt need to do any more shopping after s We had the intention of shopping around for cars over the weekend. We went to a couple different places but didnt need to do any more shopping after stopping here. Mike took his time with us and I feel like we ended up in the perfect car. I look forward to working with him again. More

Right car @ right price Spotted the red Sky while driving past dealership. Salesman, Doug Chitren, answered all my questions and was extremely courteous and knowledgeable. Spotted the red Sky while driving past dealership. Salesman, Doug Chitren, answered all my questions and was extremely courteous and knowledgeable. Negotiated a fair price and vehicle was delivered to my home the next day. Total experience was extremely pleasant. Doug is a real asset to the dealership! More

Overpriced!!! I showed up for an oil change, and they wanted to charge me almost $80! I had previously booked this service online, with a listed price of $58.69. I showed up for an oil change, and they wanted to charge me almost $80! I had previously booked this service online, with a listed price of $58.69. I had to show the service technician the details on their own web site, in order to get my price changed. He tried to explain it was because they use synthetic oil. The wait time I've been given is 45-60 minutes - for a simple, SCHEDULED, oil change. I was charged for work that wasn't completed last time I was here, and had to have it removed from my bill I buy nothing but Chrysler brand vehicles, and thought I had found my new dealership - I won't be back again, and have to continue my search. Edit - I was contacted by the dealership, and told they would be adjusting their oil change prices, but it couldn't be done overnight. The rep told me they would follow up, once completed. I will update my review again if/when they contact me. More

Patrick Chantelois is on top of his game! We visited a number of dealerships without success. Patrick Chantelois was knowledgeable, intelligent and used emotional intelligence which is often We visited a number of dealerships without success. Patrick Chantelois was knowledgeable, intelligent and used emotional intelligence which is often lacking in this business. He is very personable and responsive, focused in on what we were looking for and open to how best to get there. We love our new Jeep Renegade and recommend Patrick highly! More

Great deal I came to Suburban Jeep looking for a lease. Everything was so quick and easy. Ryan Paul and Stephen we're all great they were all straightforward and I came to Suburban Jeep looking for a lease. Everything was so quick and easy. Ryan Paul and Stephen we're all great they were all straightforward and honest and got me a great deal. I will absolutely be back for my next car and highly recommended this dealer. More

Great deal up front Courtney was great to work with, got a fair deal without any haggling or hassle. Good price for our trade in as well. Very pleased. Courtney was great to work with, got a fair deal without any haggling or hassle. Good price for our trade in as well. Very pleased. More

Sales Courtney was effective and professional in her handling of the initial meeting and the introduction to the manager. Overall, the experience was great Courtney was effective and professional in her handling of the initial meeting and the introduction to the manager. Overall, the experience was great. Unfortunately, I did not purchase a vehicle but would use them again when needed. More

Easy and fast We just bought a Pacifica Hybrid Courtney was very helpful and professional. Also Rick and Brandy helped us and it was overall a great experience. We just bought a Pacifica Hybrid Courtney was very helpful and professional. Also Rick and Brandy helped us and it was overall a great experience. More