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Suburban Cadillac of Troy
Troy, MI
219 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 219 reviews
October 03, 2021
Amy was great! Super helpful. Great follow up throughout the process and even came to the house to pick up the car t have it inspected and detailed! the process and even came to the house to pick up the car t have it inspected and detailed! More
by gideon16
Employees Worked With
Amy Barron
September 28, 2021
Timely, professionally, clean, neat, thoroughly, pleasant, which makes me highly recommend Suburban Cadillac of Troy pleasant, which makes me highly recommend Suburban Cadillac of Troy More
by Beesettle@att.net
September 05, 2021
Very organized, well run dealership. Everyone I dealt with was very courteous, and I never had to wait for any service or appointment during the buying process. Ryan Ford was easy to work with and v with was very courteous, and I never had to wait for any service or appointment during the buying process. Ryan Ford was easy to work with and very knowledgeable. More
by Ron
Employees Worked With
August 30, 2021
Awesome experience working with Kyle. Our experience with Suburban of Troy was awesome and we are happy with our purchase as well as the professionals who we interacted with. Suburban of Troy was awesome and we are happy with our purchase as well as the professionals who we interacted with. More
by Cedric
Employees Worked With
August 04, 2021
This is my second vehicle purchase with Aaron Derezotes. He is the ultimate professional! He is extremely knowledgeable about his products, gave me many scenarios of vehicles based on what I was looking for He is the ultimate professional! He is extremely knowledgeable about his products, gave me many scenarios of vehicles based on what I was looking for, encouraged me to test drive and even came to my home to set up the garage door opener. During that session, he taught me more about how to use the vehicle and great options I have. He is not only a great guy, but a fantastic salesman. My husband recently passed away, and he was especially kind to me knowing that fact. He is a "10!" Sally Bolle More
by sallybolle
Employees Worked With
August 04, 2021
Man! Where do I start? It was a pleasure working with Kyle from start to finish. He was very professional and knowledgeable about to vehicle. Made me feel great about the buy. The deal went seamlessly sm Kyle from start to finish. He was very professional and knowledgeable about to vehicle. Made me feel great about the buy. The deal went seamlessly smooth. If your looking for a new or used vehicle, Kyle is your guy. I was so in love with my new purchase over the weekend, I’m currently looking into getting another one! 😊 More
by Keannamarie101
Employees Worked With
Kyle slavin
August 03, 2021
First, I would like to say Thank you Ryan for being so professional, kind, understanding and an overall awesome sales consultant. I am very happy with my purchase (minus CD player) You were very thor professional, kind, understanding and an overall awesome sales consultant. I am very happy with my purchase (minus CD player) You were very thorough and knowledgeable of the product. Second, You were extremely awesome when I called and needed you ASAP. You took care of my needs with a smile always. Finally, Thank you for making this a seemless transaction and I will definitely be referring you. Sincerely Ann Peterson More
by annpeterson.realtor
Employees Worked With
August 01, 2021
First time at your dealership and was treated very well. Very friendly and informative. I will be recommending this dealership to all my friends. Thank you Very friendly and informative. I will be recommending this dealership to all my friends. Thank you More
by Mbasta323
Employees Worked With
Michelle Moore
July 01, 2021
It has been many years since we last owned a Cadillac, but our experience with Suburban of Troy was a good one and we are happy we chose them. but our experience with Suburban of Troy was a good one and we are happy we chose them. More
by rdionne
Employees Worked With
