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Suburban Cadillac of Troy
Troy, MI
219 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 219 reviews
May 09, 2022
Very professional, efficient and helpful. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. Would definitely recommend Bob Robb and this dealership. Bob went out of his way to familiarize me with my new car. More
by Marilyn Perazza
April 09, 2022
Kyle Slavin was AWESOME. He is very professional and committed to pleasing the customer. His knowledge of the Cadillac is exceptional. He made me feel like family. I've bou He is very professional and committed to pleasing the customer. His knowledge of the Cadillac is exceptional. He made me feel like family. I've bought several vehicles before but no one was as nice as Kyle. He always came with a smile. Thank you Kyle for you exceptional service in my car buying experience. More
by Olando
Employees Worked With
Kyle Slavin
April 09, 2022
Suburban Cadillac of Troy sales and service team are a pleasure to deal with and the team is all about customer service pleasure to deal with and the team is all about customer service More
by roseann.brasile
February 18, 2022
The dealership service consultant and technicians did a great job with diagnosing and repairing the engine and tire TPMS problems on my Buick Lucerne. great job with diagnosing and repairing the engine and tire TPMS problems on my Buick Lucerne. More
by Jwartian82
Employees Worked With
Tom Lisk
February 18, 2022
Michelle is always personable and attentive to my concerns. She's patient in explaining what needs to be done immediately and what can wait a little while before completing. Thank you, Michelle; you concerns. She's patient in explaining what needs to be done immediately and what can wait a little while before completing. Thank you, Michelle; you deserve these kudos for making my service experience a pleasant one. More
by dhodge-morgan
Employees Worked With
Moore, Michelle
January 17, 2022
My service experience was exceptional! I purchased my vehicle at Suburban of Troy also. I will definitely rely on Suburban Cadillac of Troy for service and my next purchase. Thank you! vehicle at Suburban of Troy also. I will definitely rely on Suburban Cadillac of Troy for service and my next purchase. Thank you! More
by jana1925
Employees Worked With
Thomas Lisk
