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Suburban Cadillac of Troy
Troy, MI
219 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 219 reviews
March 17, 2020
Words cannot express the excellent service that I got from Reta. She went over and above to make me feel comfortable with every part of leasing my vehicle. Great great service words cannot express how I from Reta. She went over and above to make me feel comfortable with every part of leasing my vehicle. Great great service words cannot express how I appreciate the car leasing experience that I had with her! More
by Happy
Employees Worked With
March 10, 2020
Robert was exceptional. From start to finish the process was smooth and I was kept up to date as the deal progressed. Definitely the best car buying experience I have had to date. Also, shout-out to Scott. was smooth and I was kept up to date as the deal progressed. Definitely the best car buying experience I have had to date. Also, shout-out to Scott. Great manager you have there. More
by Jared
March 07, 2020
I am extremely please and overly satisfied with my purchase. I got the car of my dreams. The team was awesome I'm elated. Thanks purchase. I got the car of my dreams. The team was awesome I'm elated. Thanks More
by Barringercornell
February 24, 2020
That was awesome. The best sales experience ever. Ryan was great, and the staff was exceptional. The process was almost too easy and enjoyable. Do yourself a favor and The best sales experience ever. Ryan was great, and the staff was exceptional. The process was almost too easy and enjoyable. Do yourself a favor and remember the name Ryan Ford and Suburban Cadillac. More
by cooky711
February 15, 2020
My service experience was awesome as usual. My service advisor, John, handled my service request with professionalism and a friendly manner. I was made to feel important. All advisors could learn from my advisor, John, handled my service request with professionalism and a friendly manner. I was made to feel important. All advisors could learn from my experience. More
by Cckolesar
Employees Worked With
John Handrino
January 24, 2020
Helpful and friendly staff. Ryan took the time to test drive several vehicles with us and after a bit of waiting we could take our car home. We are happy with our Cadillac ATS. drive several vehicles with us and after a bit of waiting we could take our car home. We are happy with our Cadillac ATS. More
by Alex
January 21, 2020
My new car lease made easy Rick Hehn is an excellent and experienced salesperson that made my new car lease experience simple and enjoyable. Rick accommodated me with a test dri Rick Hehn is an excellent and experienced salesperson that made my new car lease experience simple and enjoyable. Rick accommodated me with a test drive at my work and brought my new CT5 here as well for the final paperwork. More
by mahamzey
Employees Worked With
January 21, 2020
The service is great at this dealership. I brought my car in with significant front end issues that i had a hard time explaining to the service advisor john handrinos. John came up with a pla I brought my car in with significant front end issues that i had a hard time explaining to the service advisor john handrinos. John came up with a plan for the repairs and did a good job with executing the fixes. This was a tough one but they did a nice job...i was very happy with the outcome! More
by Johne_ball
Employees Worked With
John handrinos
January 15, 2020
Prompt and easy Roger Pittman made the process of leasing very easy and quick. He was very responsive to my questions, and was very courteous during the entire proce Roger Pittman made the process of leasing very easy and quick. He was very responsive to my questions, and was very courteous during the entire process. More
by rdavis7142
Employees Worked With
January 14, 2020
John Handrinos in the Servuce Department did a great job of communicating with me throughout the day and helped find ways to reduce my costs. of communicating with me throughout the day and helped find ways to reduce my costs. More
by Thompf61
Employees Worked With
John Handrinos, Service Advisor
