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Suburban Cadillac of Troy
Troy, MI
219 Reviews
If you're looking for an auto dealership that can serve your automotive needs, we want to provide you a list of reasons our customers tell us that they come to Suburban Cadillac Buick.
Professional, certified sales staff - Cadillac Buick has certified our sales staff and the National Automotive Dealers Association has accredited our staff in the best communications practices and ethical treatment of customers.
Largest Cadillac Buick dealer in the area - Suburban Cadillac Buick is the Cadillac Buick sales volume leader in the area and we think our focus on customer satisfaction is the primary reason.
Easily accessed location - Located in the Troy Motor Mall, we make it very easy to get to our facility. Accessing our location from Crooks or Maple makes for an easy commute to our dealership.
Free Wi-Fi - We provide free Wi-Fi access for all our customers to use all your electronic devices while you're waiting for service to be performed.
Family-owned business - Suburban Cadillac Buick, a member of The Suburban Collection, Michigan's largest dealer group has been family owned since 1948.
Thousands of Used Cars - Being part of The Suburban Collection gives us access to over 2,000 used vehicles in the metro Detroit area.
Experienced service department - Our technicians have been trained to work specifically on Cadillac Buick vehicles and have knowledge, background and hands-on experience like no other general mechanics in the area. Our ASE certified and factory trained technicians and service advisors can provide a free multi-point vehicle inspection with every service!
* Figures current at the time this was posted.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 6:00 PM
Wednesday 8:30 AM - 6:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 6:00 PM
Saturday 10:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 4:00 PM
Tuesday 7:00 AM - 4:00 PM
Wednesday 7:00 AM - 4:00 PM
Thursday 7:00 AM - 4:00 PM
Friday 7:00 AM - 4:00 PM
Saturday Closed
Sunday Closed
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Showing 219 reviews
January 25, 2021
Excellent. Hassle Free and Attentive. Roger is a pleasure to work with. I would highly recommend him and Suburban Cadillac of Troy to anyone in the market for a new vehicle. to work with. I would highly recommend him and Suburban Cadillac of Troy to anyone in the market for a new vehicle. More
by bradrogers
Employees Worked With
January 18, 2021
Suburban Cadillac of Troy is an outstanding dealership, with an outstanding sales person by the name of Ellen Buday. This is the second car we've leased from Ellen, and will be coming back again in three with an outstanding sales person by the name of Ellen Buday. This is the second car we've leased from Ellen, and will be coming back again in three years! More
by ndesqsusan
Employees Worked With
January 15, 2021
The dealership is wonderful, various fully displayed vehicles. Extremely clean. Employees very friendly and helpful. My sales /lease consultant Roger Pittman was professional, friendly and informativ vehicles. Extremely clean. Employees very friendly and helpful. My sales /lease consultant Roger Pittman was professional, friendly and informative. He enlightened me on features of my vehicle that I was unaware. He took time to go over these features ; and then asked follow up questions to assure my understanding. I left the dealership pleased with my service and my vehicle Sandra Thomas More
by s6mooth me
Employees Worked With
January 03, 2021
We had a great experience working with Gillete. He was a very honest and humble individual. I would recommend Gillete to any of my friends and family. very honest and humble individual. I would recommend Gillete to any of my friends and family. More
by Jmlynn1
Employees Worked With
December 28, 2020
Excellent!!!! Roger is a phenomenal sales consultant; he is definitely an asset to the company! Roger made the process very smooth! I highly recommend Roger Pittman & Suburban Cadillac of Troy! is definitely an asset to the company! Roger made the process very smooth! I highly recommend Roger Pittman & Suburban Cadillac of Troy! More
by Keyshasmith56
December 24, 2020
Awesome experience! I had a very relaxing and informative purchasing experience with Amy. She located the perfect vehicle for me and had it delivered to my driveway. Thank you Amy Barron. purchasing experience with Amy. She located the perfect vehicle for me and had it delivered to my driveway. Thank you Amy Barron. More
by Kimberly
Employees Worked With
Amy Barron
December 24, 2020
Bob Robb was very knowledgeable and answered all my questions in a timely manner. He delivered the car in record time and made the leasing process seamless. He is a great consultant and I look forward questions in a timely manner. He delivered the car in record time and made the leasing process seamless. He is a great consultant and I look forward to working with him again and purchasing a car from Suburban. More
by drluisamd
December 18, 2020
My husband and I are very happy with all the assistance and very professional guidance Kip Rice provided us with during the purchase process. Hoping he will continue working for Suburban for the next 3 ye and very professional guidance Kip Rice provided us with during the purchase process. Hoping he will continue working for Suburban for the next 3 years to keep helping us with the next lease transaction.. More
by Emilia Feller
Employees Worked With
December 04, 2020
Visited the dealership for the first time on Black Friday. Our sales rep. was Neal Wozniak. Neal showed us the vehicle, let us test drive it, answered all of our questions and we bought a Certified Us Friday. Our sales rep. was Neal Wozniak. Neal showed us the vehicle, let us test drive it, answered all of our questions and we bought a Certified Used 2019 Cadillac XT5. What a car and a great experience. Thank you Neal. We will be back!! More
by unclepapagerry
Employees Worked With
December 03, 2020
Bob Robb has been my sales consultant for years. Bob has provided me with effortless and seamless lease transactions and is the reason I keep coming back to Suburban Cadillac year after year for my new Cadi provided me with effortless and seamless lease transactions and is the reason I keep coming back to Suburban Cadillac year after year for my new Cadillacs. The Service Department at Suburban Cadillac of Troy is superb. Highly recommend Bob Robb and Suburban Cadillac of Troy. More
by Barbara S.
Employees Worked With
