Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Suburban Buick GMC of Troy
Troy, MI
78 Reviews
The Suburban Collection based in Troy, MI, offers an array of automotive solutions to retail and industry customers throughout Michigan. The company's commitment to customer service excellence is backed by a comprehensive selection of brand names, spanning over 34 convenient dealership locations, AAA-approved auto repair, Suburban Auto Parts and six Suburban Collision Center locations.
LEARN ABOUT SUBURBAN BUICK GMC OF TROY, YOUR GMC AND BUICK EXPERTS IN TROY
From our fierce commitment to providing excellent customer service to our commitment to helping drivers get behind the wheel of a new vehicle, drivers can look to the Suburban Buick GMC of Troy team with confidence. With so many dealerships to choose from, we understand that the options might be a bit overwhelming. Fear not, Suburban Buick GMC of Troy goes above and beyond the average dealership to provide Detroit, Ann Arbor and Flint drivers with a modernly efficient, classically enjoyable experience. Whether you're from Troy looking to find a new GMC or Buick model, or you're looking to get your vehicle serviced, the Suburban Buick GMC of Troy team can help!
At Suburban Buick GMC of Troy, We're About More Than New GMC, Buick Models
It's true that we have a variety of new and used GMC Acadia, GMC Terrain, GMC Yukon, Buick Encore and Buick Enclave, but we also provide you with customer service when you bring your vehicle in for repairs and maintenance, and by offering help with financing. We are a full-service dealership that assists you with every step of the ownership process. Our team at Suburban Buick GMC of Troy knows that you have a lot going on, and we're here to help lessen the burden.
Come See us at Suburban Buick GMC of Troy to Get Started Today
Here in our Troy showroom, not far from Detroit, Ann Arbor and Flint, we're ready to assist you. We can answer any questions about GMC or Buick options, and help you find your next vehicle or take care of your current one. We hope to help and see you soon!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 10:00 AM - 4:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 8:00 AM - 2:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 78 reviews
October 10, 2021
Service by Frank Newman was professional. Shuttle provided for me to work while my 2015 Enclave was being serviced. I would return back to Troy location if something else happened to my ride. provided for me to work while my 2015 Enclave was being serviced. I would return back to Troy location if something else happened to my ride. More
by S. Hamilton
Employees Worked With
Frank Newman
September 10, 2021
It was a great experience working with Pat Trombley . She Had her hands full . With a truck that didn’t show up on time . She kept me informed well on the status. During the 45 days it took to get to Suburba Had her hands full . With a truck that didn’t show up on time . She kept me informed well on the status. During the 45 days it took to get to Suburban . Thanks Pat I definitely appreciate all your hard work . More
by Hammy
Employees Worked With
August 02, 2021
Great dealership. Domenic is sales has been great to me. Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy Roger in Service has been my "Go To Guy" for over 20 years of buying and servicing vehicles for me. Highly recommend Suburban Buick GMC of Troy More
by michaeljrowley
Employees Worked With
Domenic Torres
August 02, 2021
Jason, the sales manager and Oliver were wonderful. to work with. The made the whole process painless. I would recommend this dealership to friends and family. work with. The made the whole process painless. I would recommend this dealership to friends and family. More
by Kim R.
Employees Worked With
Oliverio Villagomez , Jason Brewer
July 08, 2021
Very helpful and very upfront with costs of repair. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. Usually done myself but they held themselves professional and courteous. Very good at communicating issues, repairs and didn't hide anything. More
by sert.responder26
Employees Worked With
Tim - Service Dept
June 30, 2021
They ripped me off of $5k in warranties I tried to cancel the day after my purchase. It’s now been over 2 months and nothing has been fixed and I’m stuck with warranties I never wanted. the day after my purchase. It’s now been over 2 months and nothing has been fixed and I’m stuck with warranties I never wanted. More
by aarmin99
Employees Worked With
Jack from finance
March 09, 2021
John Swanson went over the top! He picked me up, drove me to obtain insurance, and drove me home in a short amount of time as I did not have transportation. He is helpful and efficient.. ! ' . me to obtain insurance, and drove me home in a short amount of time as I did not have transportation. He is helpful and efficient.. ! ' . More
by MargieSimonian1
Employees Worked With
January 17, 2021
Roger always has been great in the service of our cars. Gets the work done in a timely manner. Issues are completed right without returning for a redo. Gets the work done in a timely manner. Issues are completed right without returning for a redo. More
by Trepanierk
November 28, 2020
easy to schedule an appointment for service. service writer provided great and prompt interaction. maintenance was performed as promised and on time. overall great experience. writer provided great and prompt interaction. maintenance was performed as promised and on time. overall great experience. More
by chipsnose2
Employees Worked With
Tim
