Subaru of Wichita
Wichita, KS
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1,074 Reviews of Subaru of Wichita
Sold us a lemon. After only 2 months of ownership, vehicle has major mechanical problems. Dealership refuses to accept any responsiblity or repair vehicle. Phone calls were not returned, we had to co vehicle has major mechanical problems. Dealership refuses to accept any responsiblity or repair vehicle. Phone calls were not returned, we had to constantly call the dealership in a attempt to get this issue resolved. More
Was patient until dealer would not own up to bad paint job. They assumed customer stupid and wouldn't realize if several objects hit their car and caused damage. They do not care if you ride home happy af job. They assumed customer stupid and wouldn't realize if several objects hit their car and caused damage. They do not care if you ride home happy after they get their money. They are quick to respond until there is a problem then it is a run around. I guess since the paint is chipping off I can go ahead and cover it with a magnet sicn that states "didn,t ride home happy." More
teresa maberry this was the best auto experience ever my sales person ruth warren was not only informative but friendly makeing the whole transaction a simple an pleasent experiance. randell the sale manage sales person ruth warren was not only informative but friendly makeing the whole transaction a simple an pleasent experiance. randell the sale manager was excellent in explaining the invoice and customer sale priceing assuring me the best deal was made in my favor. More
Sue Prewitt, El Dorado, KS. Very pleased with my overall experience, especially my salesperson Zack, he was very helpful from the first time we met up to the day i came and picked up my new SX4. I had looke experience, especially my salesperson Zack, he was very helpful from the first time we met up to the day i came and picked up my new SX4. I had looked at a silver one w/black interior but when i arrived at dealership, i changed my mine to a pearl white w/beige interior. He immediatly sent someone to another location to pick up the other car. He acted very professionly in explaining all the features of the car, he assisted in getting the car detailed, gassed up, and ready to go. He went over the owners manual thoughly, and i really liked when u set in the car, it sat up higher than most. He introduced me and my friend to the service manager, parts manager, made sure i was aware of all my service requirements. I give him 10 out of 10 on his performance and would highly recommend him and SUZUKI OF WICHITA to anyone looking to buying a new vehicle. Thanks Zack and everyone at SUZUKI OF WICHITA for making my new car experience a really geat one!! More
Love love love this place! nice sales people, awesome service center guys ( when i was pregnant in 20 degree weather when they normally dont clean and vac the car- they did for me, without me asking :D ) service center guys ( when i was pregnant in 20 degree weather when they normally dont clean and vac the car- they did for me, without me asking :D ) only thing i would change is the quality of car. i recived my car 3 years ago, brand new, for a graduation present. So many things have went wrong with the car so far. But according to other reviews on the susuki sx4, im sure its just the make of the car. I will most deff buy my next car from here... just not a sx4:) More
This is the second time working with your dealership, and both times were agreat experiance. I would have no prpblem reccomending you to friends and family. Ypu guys gave me the most stress free car buyig ex both times were agreat experiance. I would have no prpblem reccomending you to friends and family. Ypu guys gave me the most stress free car buyig experiance I've had. I would deffenatly be a return customer . Thanks for all the help getting me into a new car both times. You are all greatdown there. More
Made buying a car an easy and great. They made me feel like family. All of the helped me understand everything that I needed for buying a new car. They didn't force anything on me or pressure me into b like family. All of the helped me understand everything that I needed for buying a new car. They didn't force anything on me or pressure me into buying any one car. I would go back again to for my next car. More
I have bad credit, wanted and needed a new car. They took the time to actually help me through a process and get there. I now have a great car and can start to rebuild my credit and my life. With out the tim the time to actually help me through a process and get there. I now have a great car and can start to rebuild my credit and my life. With out the time they took it wouldn't have happened. Every other dealership turned me way. Thanks Suzuki of Wichita. Thomas Austin More
When I began my search for a new car I had no ideal I would end up with a Suzuki. I ended up at Suzuki and Alex had just pulled up and noticed my husband and I were looking at cars and asked if we had a would end up with a Suzuki. I ended up at Suzuki and Alex had just pulled up and noticed my husband and I were looking at cars and asked if we had an appointment. We did have an appointment so he took us in and introduced us to Carmen the woman who contacted us through an on-line application. Alex sat down with my husband and I so he could get to know a little about us. We talked to him about a our family, me going to school, my recent car an why I was looking for a new car. Alex then told me he knew exactly the car for me. I was thinking sure but he brought a car up for me to look at and he was right. I love my new car. I had a wonderful experience at Suzuki and will recommend the dealership to all of my friends looking to purchase a new car. I would also go back to Suzuki and purchase another Suzuki when the time comes. Alex Cain is a wonderful salesman and I would recommend him to anyone wanting to purchase a new vehicle. More
Anthony, Spencer Zimmer, and Dave Glassman provided me the most excellent purchasing experience I have ever had. If you have a credit challenge, they will do the best they can do to send you home in a new the most excellent purchasing experience I have ever had. If you have a credit challenge, they will do the best they can do to send you home in a new vehicle. They sent me home within two hours with a beautiful Suzuki SX4. More