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Subaru of Wichita
Wichita, KS
1,073 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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1,073 Reviews of Subaru of Wichita
August 04, 2012
From the very first time I called Suzuki, everyone was very helpful. Drew Plaxton answered my call and was very helpful. When I actually came into the store a few weeks later, I was greeted by Sean Jantz, very helpful. Drew Plaxton answered my call and was very helpful. When I actually came into the store a few weeks later, I was greeted by Sean Jantz, whom I had known previously. Sean was great. He was straight up and honest with prices and what I could actually afford. He showed us every car that could fit into my budget and even went so far as to pull the car up and have the air conditioning running when it was time for a test drive. Chic Fernandez was also a great help. He was polite and got us the best deal possible, even giving a few discounts in order to make the payment more comfortable for me. Overall, it was a great experience with the entire crew and I look forward to doing business with Suzuki of Wichita again. Cody Beaton More
by beatoncl
Helpful August 04, 2012
I enjoyed going here because it was FUN. It wasn't the typical "Well I guess I got to deal with car salesmen because I need a new car." Since they are not paid on commission they truly are there to be fri typical "Well I guess I got to deal with car salesmen because I need a new car." Since they are not paid on commission they truly are there to be friendly & get you the car you want. No matter the price. Commercials always say "No Hassle", yet it is. This truly was no sharks & no hassle. During waiting time for papers & the cars, they spent time talking to you & getting to know you. They get their job done, too. They find you the car you want. In the price range & let you know all the details as they should. It was a great environment. I want to go back just to socialize! More
by TatianaBritton
August 02, 2012
I would recommend this company to anyone who is looking to purchase a new or used vehicle. I have bought several vehicles in the past from other large companies in Wichita and the experience was nothing co to purchase a new or used vehicle. I have bought several vehicles in the past from other large companies in Wichita and the experience was nothing compared to the services I received from Suzuki of Wichita. I actually stopped in a couple of weeks before and was getting parts for another Suzuki I had purchased from a dealership in Augusta about 4 years prior. I saw Drew (he did not approach me trying to sell me something - he just directed me to the parts department). When I was finished ordering the parts, I asked him if they had any deals on cars and if he would work with me on trading in the Vitara I owned. He said yes and that they would work with me. I was wanting something more fuel efficient. I gave him my number and told him what I wanted to pay a month and he told me that they would work something out. A couple of days later, I came in to pick up the parts and he visited with me again and showed me a variety of options. I actually came back a few days later to see what they could work out. I picked out a vehicle and they visited with me and asked me some questions about monthly payments (with absolutely no pressure). He brought Roger (I will call him the finance man) and he said he would go crunch the numbers. He did and got me a better payment than I asked for. The people at the dealership were great. There are several in there that are Christians and the owner is one himself. They walk the walk - and it shows in their mannerisms and the way they treat their customers. I am sold on this company and their professionalism and integrity that I witnessed. I don't think I will ever go to another dealership other than this one. There is no pressure, no haggling, it doesn't take all day and they are very hospitable. More
by DHigh
Employees Worked With
Roger Laughary
August 01, 2012
Called to have transmission filter and fluid replaced. They said transmission flush I said no I want the filter replaced. They asked the lead mechanic there and he said it has NO filter. Iknow it does hav They said transmission flush I said no I want the filter replaced. They asked the lead mechanic there and he said it has NO filter. Iknow it does have one. So the lead mechanic there does not know what he is doing or just cares about numbers and a flush is faster then replacing the filter. !!!!!!!!DO NOT TRUST Suzuki of Wichita SERVICE DEPARTMENT!!!!!!! Called Suzuki Dealer Service Dept in Fort Reily and in Kansas City both said it had a Filter. More
by TICO
Employees Worked With
service dept
August 01, 2012
I called the dealer early on the 30th of July to inquire about a Ford Ranger listed on their website. I talked with John and made an appointment to see the vehicle on the same day. John met me at the rece about a Ford Ranger listed on their website. I talked with John and made an appointment to see the vehicle on the same day. John met me at the reception desk and I was immediately impressed with his courtesy and professional bearing. He called me "Mr Burch" and I was pleased that he did so. Most younger people use the first name when first they meet. Anyway, that got us off to a good start. He kept me informed of the proceedings, and everything went smoothly throughout the morning and early afternoon to a successful sale of the truck. This was one of the nicer experiences I have had in my long life of dealing with car salesmen. John should be commended for the most respectful way that he dealt with me. I hope he has much success in the future. ROBERT BURCH More
by Wheatridge
Employees Worked With
John Muir
July 31, 2012
walking in to the dealership everyone seems super happy and it just gave me a really good vibe. Once greeted by a salesman (Sam Steele) everything went smoothly, their salespeople are all so friendly. and it just gave me a really good vibe. Once greeted by a salesman (Sam Steele) everything went smoothly, their salespeople are all so friendly. More
by Reeeeeesa
Employees Worked With
Sam Steele, Sam Steele
July 31, 2012
I found David to be extremely helpful in my search for a new car. He had all the answers to my questions and asked all the right questions so he could better assist me in finding the right car for me. I wou new car. He had all the answers to my questions and asked all the right questions so he could better assist me in finding the right car for me. I would advise anyone to seek David for help in finding a new car. More
by bchristman08
July 31, 2012
I had recently graduated the from the University of Kansas when I considered buying a car from this dealership. Rock Chalk Jayhawk. One afternoon i was approached by an exceptional sales associate of t Kansas when I considered buying a car from this dealership. Rock Chalk Jayhawk. One afternoon i was approached by an exceptional sales associate of the Suzuki dealership, David Carranza. For the longest time I have wanted to own a Suzuki and David Carranza made this dream of mine a reality. More
by ChaseDenman
July 31, 2012
Tony Nave provided a tremendous new vehicle shopping/buying experience as I and my wife were searching for a new vehicle. We initially test drove the SX4 Hatchback but decided to purchase on a shopping/buying experience as I and my wife were searching for a new vehicle. We initially test drove the SX4 Hatchback but decided to purchase on a top-of the-line Grand Vitara. Tony Rocks! More
by anthony.michele
July 31, 2012
Great car shopping experience. David was very knowledgable about all the vehicles we looked at while not being overbearing. The selection was excellent and David was able to show me the exact ca knowledgable about all the vehicles we looked at while not being overbearing. The selection was excellent and David was able to show me the exact cars I was looking for. I would reccomend this dealership and David to anybody looking for a new car. More
by Fizz89
