Subaru of Wichita
Wichita, KS
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1,074 Reviews of Subaru of Wichita
Sales staff = good, friendly service. Service staff = rude, forgetful, and shady. I purchased my 2002 corvette from them two weeks ago. They had put big vinyl stripes down the hood, top, and trunk of th rude, forgetful, and shady. I purchased my 2002 corvette from them two weeks ago. They had put big vinyl stripes down the hood, top, and trunk of the car. I asked that they be removed if I purchased the car which they agreed to. I was also assured the stripes hadn't been there very long so the paint underneath would be fine. 2 weeks later I finally get the call to bring the car in. I was told it would take about half of a day. After two days of no word I gave them a call and they said the first day they forgot to bring the car to the detailer. The second day the detailer started to peel the stripes and couldn't accomplish it so they were taking it to a body shop. I asked which body shop and they never returned that call. I went to the dealership and they said there was paint missing and sun fade under the stripes and they were taking it in to get the hood painted. This is something I would have liked to know instead of them doing it without telling as to hide it from me. I asked why they didn't tell me and they said they were going to, although they already had the car for an extra day and would be keeping it for 4 more and failed to contact me. Also, they said there were stripes on it when they got it and they peeled them and striped it again. This was, I'm assuming, to cover the paint damage they had discovered. They appeared to be helpful and assured me everything is being taken care of but seemed non-understanding as to why I was upset. Still waiting to see how the paint turns out. All I was looking for in this situation was honesty and some information on the status of my car. My advice to others is: if you are looking to buy a used car, do not come to them. The way they take care of people is shady and the post-purchase customer service is pretty awful. However, if you're looking for a new vehicle go ahead because the sales staff is actually helpful and friendly. Just wouldn't trust any work they have done or their word on the condition of a used vehicle. More
Friendly, courteous staff. Low pressure sales tactics. Decent price without haggling. Free tank of gas! Thank you to Tim, Chic, John, and Peggy. Our daughter loves her car. Decent price without haggling. Free tank of gas! Thank you to Tim, Chic, John, and Peggy. Our daughter loves her car. More
Matt was a great salesman. He certainly knows the Subaru brand! I had lots of questions and he always had an answer for me. Matt made buying a car an easy process and he got me a great deal. I'll be seeing brand! I had lots of questions and he always had an answer for me. Matt made buying a car an easy process and he got me a great deal. I'll be seeing him again to buy my next Subaru! More
Matt knew what we wanted and found the car that fit our needs. He was very knowledgeable about car. He was able to get our financing on the first try no haggleing on price at all. We had a very pleasant needs. He was very knowledgeable about car. He was able to get our financing on the first try no haggleing on price at all. We had a very pleasant experience with him and his co workers More
Everyone was very helpful, not only my salesperson, but others who worked there. I didn't feel any stress from the process at all. I like that they have accommodations for young children and never seemed t others who worked there. I didn't feel any stress from the process at all. I like that they have accommodations for young children and never seemed to be put off by my young daughter being there. More
My purchase of a 2014 Subaru Outback could not have been any better than it was with Jimmy Davis and the Subaru of Wichita dealership! After researching and ultimately deciding on the highly-rated Outback any better than it was with Jimmy Davis and the Subaru of Wichita dealership! After researching and ultimately deciding on the highly-rated Outback my next major decision was of course, where to buy it. I visited several dealerships in my area (KS) but surprisingly, the most eager and helpful salesperson was 300 miles away in Wichita, KS. I simply sent an inquiry about the new Outback I saw on their website and he responded right away with a promise of being not just the lowest priced but the best to work with. He was right about both...no other dealer could match their price and no one worked harder to ensure I had a fantastic buying experience. We agreed on a price, I put down a deposit, and had my new car within a couple of business days. The friendly and knowledgeable delivery driver (also a Subaru Outback owner) brought all the paperwork for me to sign, handed me the keys, and the whole deal was done - just like that. Jimmy followed up with me to make sure that I was very happy with my new Outback and offered to answer any questions I had about it. I completely recommend anyone looking for a Subaru to check out Subaru of Wichita, no matter where you live! THANKS JIMMY & THE ENTIRE SUBARU OF WICHITA DEALERSHIP! More
My husband had been shopping for a sporty car for some time. While traveling home from visiting family for Thanksgiving we stopped to look at a Crossfire he had seen advertised. John Goldsmith went out of time. While traveling home from visiting family for Thanksgiving we stopped to look at a Crossfire he had seen advertised. John Goldsmith went out of his way to let us look at the car we came to see, never being pushy at anytime. ( A true Blessing) After sitting in the Crossfire Ron felt that it was just too tight for him to be comfortable to drive anywhere. We then looked around the car lot. Oh did I mention that John drove us across town to one of there other car lots just to look at the Crossfire. We spotted the Mini Cooper Club Wagon. Which I fell in love with. Now I was not looking for myself at all. We then got in the Mini Cooper and drove to a third car lot. Not finding anything there to our liking we went back to the main car lot. By then I'm totally in love with the Club Wagon and it is going home with me one way or another. Ron then looks out on the lot and finds a Mini Cooper S Turbo. Now this thing has some power. The end of the story is that Ron and I both bought Mini Coopers from Subaru of Wichita. Never at any point did we feel pressure that we was going to not leave the lot without buying one of there cars. Everyone was friendly and offered food or drinks several times throughout our day with them. The deal and finance was the easiest that I have every done. Believe me I usually can haggier with the best of them to get a good deal on a vehicle. There was no pressure sale. The best time that we have ever had at any car dealership. Have and will tell anyone who needs a new or used vehicle to go talk with John Goldsmith for a good deal at Subaru of Wichita. It will be well worth your trip. Ron and Joy Nepstad More
These are the best kind of people and I'm going here first the next time I buy a car. We were looking to a buy a new car without the games and hassle that you get from most dealers. All stars to the te first the next time I buy a car. We were looking to a buy a new car without the games and hassle that you get from most dealers. All stars to the team at Wichita Subaru. Thanks guys !!! More
Jimmy was great and helped me get a great reliable vehicle! I'm very thankful he cared about getting something that was fitting for my family.. Thank you very much Jimmy Davis your amazing!!! vehicle! I'm very thankful he cared about getting something that was fitting for my family.. Thank you very much Jimmy Davis your amazing!!! More
went subaru of wichita on a cold rainy day and tyler brought the forester into the service bay to show it to me out of the weather and was very helpful and no hi pressure.we liked the car and bought it brought the forester into the service bay to show it to me out of the weather and was very helpful and no hi pressure.we liked the car and bought it and was introduced to several employees and all were very nice to us.thanks subaru of wichita. More