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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
802 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 802 reviews

October 31, 2024

I had a great experience with Steve at Utica Subaru. I purchased the first car I test drove and have been very happy with it. More

by SAMANTHA.AUSTIN87
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve
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Oct 31, 2024 -

Subaru of Utica responded

Hi Samantha. It's great you had a positive experience with Steve! Congratulations on your new car. We hope you'll stop by and visit us again at Subaru of Utica!

October 31, 2024

Jason made the car buying process easy and enjoyable. He is personable and easy to work with. More

by DFLIHAN1
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jason Jackson
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Oct 31, 2024 -

Subaru of Utica responded

Congratulations on your new ride! It's great that Jason made your car-buying experience a memorable one. If you need anything further down the road, feel free to give Jason and the Subaru of Utica team a shout!

October 31, 2024

I switched from a Nissan to a Subaru. Jason made it a super easy process. More

by HMOSNY
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason, Brandon, I don't recognize a single pic on these lists
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Nov 01, 2024 -

Subaru of Utica responded

Thank you for sharing feedback and mentioning Jason. He's a wonderful team member, and we're glad to know he left you with memorable experience that made you want to share it! If you ever need anything down the road, feel free to reach out to Jason and the Subaru of Utica team. We're here to help!

October 31, 2024

Employees are all very friendly, knowledgeable and helpful from top to bottom. They went out of their way to make sure we were happy with our purchase! More

by NOVA2WGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic was our salesman, and Mohammed was our finance person.
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Nov 01, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with Subaru of Utica! We're pleased to hear that our team made sure you were satisfied with your purchase. We appreciate the kind words and look forward to serving you again in the future!

October 31, 2024

Employees were friendly, knowledgeable and very helpful. They went above and beyond to make sure we were happy with our purchase. We’ve purchased another Crosstrek from this dealership, and there Service More

by NOVA2WGN
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic S in sales, Mohammed on finance.
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Nov 01, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with Subaru of Utica! We're delighted to hear that our team went above and beyond to ensure your satisfaction. Enjoy the new Crosstrek, and we look forward to seeing you again in our service department!

October 30, 2024

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stockbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

October 29, 2024

Service has improved in the past year. Thank you, Tyler. We really appreciate the technology assistance from Jevon. Friendly salespeople, Bradley Mcphearson. More

by KMOCKO
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson
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Oct 29, 2024 -

Subaru of Utica responded

It's great to hear that Tyler and Jevon have made a positive impact on your experience at Subaru of Utica. We appreciate the shout-out for our friendly team members like Bradley as well! We look forward to serving you again in the future!

October 29, 2024

I’ve bought my last 4 cars here , and my daughter bought her last car there! Everyone works great together! My favorite dealership! More

by LISAGAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley mcphearson
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Oct 30, 2024 -

Subaru of Utica responded

Thank you for your continued trust in Subaru of Utica! We're glad to be your favorite dealership and appreciate the support from both you and your daughter. Looking forward to assisting with any future car needs!

October 29, 2024

I was very pleased with the service at Subaru of Utica . Sten was extremely helpful and answered all my questions. More

by SNACKPACK93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph
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Oct 30, 2024 -

Subaru of Utica responded

We're glad to hear that Sten provided you with excellent service at Subaru of Utica! Thank you for sharing your positive experience, and we're here if you have any more questions in the future.

October 28, 2024

Nobody seems to want to help till you've been standing there for more then 5 min More

by KRISB71372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic A
Report | Print
Oct 28, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us. We highly value your feedback and will use this to improve our customer service going forward. Please don't hesitate if you need anything else in the future. We look forward to the opportunity to provide you a five-star experience next time!

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