Subaru of Utica

5036 Commercial Drive

Utica, NY 13495

Please update the areas marked in red before submitting.

Share Your Experience

Yes
No
See Review Guidelines
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0
0 1 2 3 4 5 6 7 8 9 0

Reason For Visit

Sales (New)
Sales (Used)
Service

Did you purchase or lease a vehicle from this dealership?

Could You Say a Little More? (Optional)

How was your experience with the vehicle financing process? (Optional)

How would you rate the speed of your transaction? (Optional)

How would you rate the dealership's explanation of final vehicle pricing? (Optional)

If you traded in or sold a vehicle, how was that experience? (Optional)

How was your vehicle home delivery from this dealership? (Optional)

How important is the quality of the dealership's service center in the decision of where to purchase a car? (Optional)

What Others Say

I have not had any issues with your dealerships. Any questions I have had have always been answered in a timely manner.

They were very friendly and easy to work with. This is our very first brand new car!

I felt the cost of labor was way out of line. More for labor than parts. However I would like to thank Jason Remington (service advisor) for his accommodating my needs. He went above and beyond to ensure I had a rental and he kept me informed of everything as it was happening. Truly a pleasure to have worked with him. He was pleasant and patient and I hope to deal with him should I visit Subaru service again.

Unfortunately I had to stop by because the drain plug wasnt tightened on my first oil change with my new Crosstrek. However, Nick got me in and out quick.

Quick appointment setup. Easy check in. Attentive to my needs. Comfortable and clean seating area. Work done in timely manner. Review of work to be done and work done.

Excellent and very professional. Jay answered all questions that I asked. Jay even game me a tour of the building, including service area and waiting area. He was very knowledgeable every step through the process.