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Subaru of Utica

Utica, NY

4.8
864 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 864 reviews

February 07, 2025

Paul and Nick explained everything in detail. Paul was very thorough explaining features of the Outback and was enjoyable to work with. More

by TRJR0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Paul Snyder, sales. 5*
Feb 10, 2025 -

Subaru of Utica responded

We're delighted to hear that Paul and Nick provided a detailed and enjoyable experience at Subaru of Utica. Thank you for choosing us, and we hope you're enjoying your new Outback! Should you need anything else, just give us a shout!

February 05, 2025

Tyler and Vinny has both done and awesome job with making sure my 22 outback is all up to date with the maintenance. Thank use so much. More

by ENVOY9111969
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 05, 2025 -

Subaru of Utica responded

Thank you for the great feedback! We're excited to hear that Tyler and Vinny ensured your Outback is up-to-date with maintenance at Subaru of Utica. We appreciate your support and look forward to welcoming you back!

February 04, 2025

I went for a recall on my car. My car always ran great. Now I have a rattle on rear ended off my car. Strange? More

by BTRACEY1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 04, 2025 -

Subaru of Utica responded

Thank you for bringing this to our attention. We're sorry to hear about the rattle after your visit and encourage you to reach out to us so we can address any concerns with your vehicle. Your satisfaction is important, and the Subaru of Utica team is here to help!

February 03, 2025

The best dealership I been, always having the best treatment and deals will recommend to everyone More

by KEVINBMH348
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Feb 03, 2025 -

Subaru of Utica responded

Thanks a million for the five-star rating, and see you next time, Kevin! ~ The Subaru of Utica Team

February 02, 2025

Mike Green was personable, knowledgeable, efficient and professional. All in all, a very pleasant purchase experience. More

by WHITT0185
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Subaru of Utica responded

Congrats on your new ride! Mike and the Subaru of Utica team look forward to assiting you again!

February 01, 2025

Best experience I have ever had down to Subaru of Utica. Dominic and Mohamed were very professional and easy to deal with, explained everything well and made it a very enjoyable transaction. More

by dtuttle2
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic Altamura and Mohamed Elmarasy
Feb 03, 2025 -

Subaru of Utica responded

We appreciate your glowing review. If you need anything down the road, Dominic, Mohamed, and the Subaru of Utica team will be happy to assist you!

February 01, 2025

Justin was not like other dealers he was helpful and instead of being pushy and annoying like most dealers he was patient and informative i definitely would go back More

by CARNES.MAKENNA
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin M
Feb 03, 2025 -

Subaru of Utica responded

That's great to hear! We appreciate your review, Carnes. Justin and the team hope to see you again soon at Subaru of Utica!

February 01, 2025

I made an appointment on line which was super easy, service was fast and friendly. More

by RRJSWEET
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 03, 2025 -

Subaru of Utica responded

We are honored to receive your support. Thank you and see you again soon! - Subaru of Utica Team

January 26, 2025

Tyler, Vallen and Justin were all quite helpful in getting me a loaner set up at the end of the day. Thankfully I did not end up needing it. More

by J_SLP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Subaru of Utica responded

We're glad to hear that Tyler, Vallen, and Justin were able to assist you with the loaner setup at Subaru of Utica. It's great when things work out smoothly! If there's anything else we can do for you in the future, just let us know.

January 25, 2025

It is a good fast oil change, easy to schedule and get to. Have had good luck with this location. More

by MICHAELMARSH72
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jan 27, 2025 -

Subaru of Utica responded

Thanks a million, Michael, for your feedback. Quick and efficient oil changes are the name of the game here at Subaru of Utica. We're here for your future service needs when you're ready!

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