Subaru of Utica

Customer service was excellent throughout the buying Customer service was excellent throughout the buying process, from sales to finance, to service. The sales advisor was outstanding - professional, a Customer service was excellent throughout the buying process, from sales to finance, to service. The sales advisor was outstanding - professional, and very knowledgable of all the vehicle s features I purchased. Great job! More

This is the 2nd Subaru that I have bought from Carbone Subaru in the past 6 months. The reason for coming back to Carbone Subaru was my salesman Micheal Green. A highly professional, very knowledgable an Subaru in the past 6 months. The reason for coming back to Carbone Subaru was my salesman Micheal Green. A highly professional, very knowledgable and above all personable individual to speak with. It was a pleasure doing business with him and have directed several of my friends to seek him out when they are ready for a new Subaru. More

Paul Snyder our salesperson was so helpful and we are very pleased with our new Subaru Forester. He fully explained the vehicle functions. The tour he provided was very helpful very pleased with our new Subaru Forester. He fully explained the vehicle functions. The tour he provided was very helpful More

I normally don't write reviews, but these guys deserve 5 stars. I bought a used vehicle from Mike Green, who was phenomenal to work with- He was friendly, honest, and knowledgable. The vehicle I purchased stars. I bought a used vehicle from Mike Green, who was phenomenal to work with- He was friendly, honest, and knowledgable. The vehicle I purchased needed to be serviced, but the service department took care of everything- Mike S in the service department was a huge help and he was also awesome to work with. Both the sales department and the service department took the stress and the hassle out of everything. More

Jim was great with having cars available and working with us to get a fair deal. A few points off for not giving as much detail on the vehicle and failing to mention the car only had one remote. Asked for th us to get a fair deal. A few points off for not giving as much detail on the vehicle and failing to mention the car only had one remote. Asked for the second remote after we signed papers and was told it only had one. Now it’s a cost of $200-$400 more to get a second remote. All the deals I’ve done throughout the years I’ve never ran into this problem. And if so it was mentioned before closing or a remote was made available. Car needs to be detailed as well. Missed some scrapes and marking throughout that we asked to be cared for and said they would be but weren’t. Possibly if I had bought a new car it would have been different and more attention to the details but I don’t think that should be based on new or used. More

We were treated with the utmost professionalism and courtesy when dealing with Justin at Carbone Subaru. He was very precise while he explained the ,new to us, technology on the Ascent. We have been an courtesy when dealing with Justin at Carbone Subaru. He was very precise while he explained the ,new to us, technology on the Ascent. We have been an outback owner X4. It was a pleasure to do business with him and to keep our business local. More

I came in on a super busy day, but Jim made it a smooth and stressless experience! I knew what I wanted and there was no bsing around. The whole team kept it real and down to earth which made it that much and stressless experience! I knew what I wanted and there was no bsing around. The whole team kept it real and down to earth which made it that much easier! Would highly recommend carbone subaru! More

The dealership was nice. The salesman freindly and knowledgeable about the vehicle. He made me and my husband feel comfortable and was patient in answering all of our questions knowledgeable about the vehicle. He made me and my husband feel comfortable and was patient in answering all of our questions More