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Subaru of Utica

Utica, NY

4.8
730 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 730 reviews

December 30, 2020

I normally don't write reviews, but these guys deserve 5 stars. I bought a used vehicle from Mike Green, who was phenomenal to work with- He was friendly, honest, and knowledgable. The vehicle I purchased More

by Anonymous
Customer Service
Recommend Dealer
Yes
Employees Worked With
Mike Green, Mike S
Dec 31, 2020 -

Subaru of Utica responded

Hello, you satisfaction is our top priority! We're happy you found our staff to be so supportive during your experience here at Carbone Subaru of Utica. If you have any additional questions about your vehicle, we will be more than happy to assist you! Safe travels!

December 24, 2020

Jim was great with having cars available and working with us to get a fair deal. A few points off for not giving as much detail on the vehicle and failing to mention the car only had one remote. Asked for th More

by jjenners71
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
James Marino
Dec 28, 2020 -

Subaru of Utica responded

Hi, we really appreciate your great feedback! We strive to deliver a great experience to all of our valued customers. Reviews like yours help us to continually improve.

December 21, 2020

We were treated with the utmost professionalism and courtesy when dealing with Justin at Carbone Subaru. He was very precise while he explained the ,new to us, technology on the Ascent. We have been an More

by Jean Driskell
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Malagese sales *****
Dec 25, 2020 -

Subaru of Utica responded

Jean, thanks for your great review, and for giving our dealership such a high star rating! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 05, 2020

I came in on a super busy day, but Jim made it a smooth and stressless experience! I knew what I wanted and there was no bsing around. The whole team kept it real and down to earth which made it that much More

by Ryceltd
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jim Shamis, Jeff Hannagin
Nov 09, 2020 -

Subaru of Utica responded

Hi, we are glad we could help! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

September 29, 2020

We have purchased several cars from Mike Green during the past several years. He is an excellent salesman; knows the Subaru product very well. He went out of his way to take in my 13 year old rusted Hond More

by paul sirtoli
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Green
September 28, 2020

We had a great experience at Carbone! Mike Green was a very helpful and conscientious salesman. He made our first-time buying experience enjoyable and comfortable. More

by Rylee
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mike Green
August 20, 2020

The dealership was nice. The salesman freindly and knowledgeable about the vehicle. He made me and my husband feel comfortable and was patient in answering all of our questions More

by kskovacclan
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
James Marino
Aug 25, 2020 -

Subaru of Utica responded

Thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

August 10, 2020

New Subaru Customers We came to Carbone Subaru of Utica to look at buying a used Subaru listed on their site and ended up buying two Subarus largely due to the excellent s More

by scmarling
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bradley Glerup, Chris
Aug 13, 2020 -

Subaru of Utica responded

Congratulations on your new vehicles! We're glad to hear we delivered such a great experience. If there's anything further we can do for you, we are happy to help!

July 31, 2020

Justin Malagese was very helpful and did all he could to expedite the experience.got me out in 3 hours. Arranged to return my previous lease. More

by Charleschamot
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Aug 04, 2020 -

Subaru of Utica responded

Charles, thank you for your kind words! We're happy we could help. If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

July 20, 2020

Very good experience at Carbone Subaru. From pulling on the lot to signing paperwork was 1& half hours. Salesman was polite and experienced. I would recommend them. More

by DanLewis1971
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Justin Malagese
Jul 21, 2020 -

Subaru of Utica responded

Hi, in order to deliver the best experience possible, we try to set high expectations for ourselves. We're so glad to receive your positive review. Please let us know if you have any additional questions about services you received and thank you again for choosing Carbone Subaru of Utica!

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