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Subaru of Utica

Utica, NY

4.8
753 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 753 reviews

April 19, 2022

We felt welcome and confident that we had come to the right place to shop for a new vehicle. We traveled an hour due to a reference from a friend and were glad that we did. The sales person listened to More

by dreamcareer54
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
Apr 19, 2022 -

dreamcareer54 responded

We felt welcome and confident that we had come to the right place to shop for a new vehicle. We traveled an hour due to a reference from a friend and were glad that we did. The sales person listened to what we were looking for, added his knowledge to what he had heard, and walked us straight to exactly what we wanted. The process was efficient and painless. Kudos to Mike Green and the Dealership Team. I will say one more thing about driving my third Subaru, "I Love my Subaru."

March 20, 2022

Justin was a pleasure to work with! Very knowledgeable and easy to talk to and do business with. More

by Lisaanweiler88
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Malageese
Mar 24, 2022 -

Subaru of Utica responded

Hi, thank you for your kind words! We're happy we could help. We hope you continue to choose us for all your automotive needs! Take care!

March 02, 2022

Very friendly. This was the first time I was ever given a no cost loaner vehicle. Service was completed in a reasonable timeframe. More

by Dave
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Mazza
Mar 03, 2022 -

Subaru of Utica responded

Hello Dave, we're happy to hear you had such a positive experience with our team! If you have any further questions, please give us a call. We're always happy to help!

February 16, 2022

Salesman was Justin Maganese. ..He was was very knowledgeable and easy to work with...Just a good guy More

by jo1duke1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Maganese
Feb 18, 2022 -

Subaru of Utica responded

Hi, thank you so much for your feedback! Our team will be very happy to hear about your kind words and high star rating! We hope you continue to choose us for all your automotive needs! Take care!

January 22, 2022

The cars sell themselves, but the salesman keeps you coming back. We just bought our second car from here because after I bought my first one, my husband needed the experience of that fresh new subaru. More

by Megandarrow1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shamis
Jan 25, 2022 -

Subaru of Utica responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2022

Justin was great. Helped get me in my dream car within a few days. Answered all my questions and helped make the entire process comfortable. Great overall atmosphere More

by chloierood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Malagese
Jan 15, 2022 -

Subaru of Utica responded

Good morning Chloie. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2022

Edward Nunez was great to work with. Got me what I needed. Thank you Edward! More

by Amy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Nunez
Jan 14, 2022 -

Subaru of Utica responded

Good morning Amy. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2022

My lease was coming to an end and I expressed that I wanted to buy it out. Mike Green and the Carbone Subaru team went above and beyond to ensure that I received the best interest rate and made the enti More

by robynlee94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Green , Joe Zutter
Jan 06, 2022 -

Subaru of Utica responded

Thanks you for the kind words. Feel free to reach out to us if you have any questions.

October 12, 2021

I wasn’t able to lease again but Mike Green helped me buy my lease out. He did everything he could do to figure out the best option to keep my car and communicated with me throughout the whole process. His c More

by EFos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Green
Oct 13, 2021 -

Subaru of Utica responded

Hi, we're happy you found our staff to be so supportive during your experience here at Carbone Subaru of Utica. We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

We have never leased a vehicle and Ed Nunez made sure I chose the right car for my family. Having always bought used cars I was very apprehensive to commit to a new vehicle. Well Ed was the best, very pers More

by roesle9948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Nunez
Sep 02, 2021 -

Subaru of Utica responded

Hi, thank you for your kind words! We're happy we could help. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

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