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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
800 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 800 reviews

November 17, 2024

Working witk Jay Jackson to buy our forester was a pleasure. He listened to all our car needs and worked out the best deal for us! More

by GOLF121349@ROADRUNNER
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jay Jackson and nick borelli.
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Nov 18, 2024 -

Subaru of Utica responded

It's pleasing to know that Jay Jackson made your Subaru of Utica experience a pleasure and helped you find the perfect Forester. Feel free to stop by again soon, and enjoy your new ride!

November 16, 2024

Very good experience from the time Paul Snyder sold me my vehicle until Tuesday when I had my car serviced. Anytime I reached out to Mr Snyder with a question always very helpful.All personnel professional , More

by SJSKELTON13
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 18, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experience with us at Subaru of Utica! We're glad to hear that Paul and our team provided helpful service from purchase through maintenance. We appreciate the feedback on our facilities too!

November 15, 2024

Service was great and Tyler also fixed my new phone to work with the car. Thank you for having patience with an old, not so savvy customer. More

by PMSCHMIDT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 15, 2024 -

Subaru of Utica responded

That's what we love to hear. Thank you for the high praise and mentioning Tyler. We're proud to have him with us at Subaru of Utica because he goes beyond our guests' expectations. If you need anything down the road, feel free to give Tyler and the team a shout!

November 14, 2024

Brad made it quick and easy to renew our lease. Muhammad did a great job with the paperwork. Love my new Subaru! More

by ANN9359
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Muhammad and Brandon
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Nov 14, 2024 -

Subaru of Utica responded

We're glad to hear that Brad and Muhammad made your lease renewal process smooth at Subaru of Utica. Enjoy driving your new Subaru, and thank you for the fantastic review. See you next time!

November 12, 2024

They were very easy to deal with. Dom made the process very pleasant. I'd recommend him! More

by KYLIE1229
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dominic Altamura
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Nov 12, 2024 -

Subaru of Utica responded

Thank you for your positive feedback and recommendation! We look forward to serving you again at Subaru of Utica!

November 11, 2024

My car was in for an oil change and quick 10-point review. They were true to their word...I was in and out in record time! More

by LIBRARYLADY1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvatore Marsala
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Nov 11, 2024 -

Subaru of Utica responded

Being true to our word is a top-notch priority of ours! Thank you for highlighting our swift and efficient oil change service. We'll be here at Subaru of Utica and ready to help ya when you're in need of your next oil change!

November 11, 2024

Please bring back key or maybe keep the Subaru legacy I love that car and put back push button on air and heater . Lock door with hangs free can be better but there are flaws and with huge screen can have More

by MGADZ0
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your thoughts with us! We're glad to hear that the team at Subaru of Utica helped you get a new car and made it a great experience. We appreciate your feedback on features, and we'll pass along your suggestion about bringing back the popcorn too! 🍿😉

November 10, 2024

Always keeping me updated with the process of buying the vehicle.fast delivery & dmv work More

by PAVLICHED
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Subaru of Utica responded

That's excellent to hear. Thank you for the five stars. We look forward to serving you again at Subaru of Utica!

November 09, 2024

Dealing with this Subaru dealership has always been a positive experience for me. Will continue to deal with them as needed! More

by HOGANITE
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Nov 11, 2024 -

Subaru of Utica responded

Thank you for sharing your positive experiences with us! We're glad to have earned your trust and look forward to continuing to serve you at Subaru of Utica. Don’t hesitate to reach out whenever you need. Our team is here to help!

November 08, 2024

Remington was a wonderful young man; as well as the finance guy. Love our car More

by DACKER13
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Remi!!
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Nov 08, 2024 -

Subaru of Utica responded

That's what we love to hear. It's great to know Remington and our team took great care of you. If you need anything further down the road, please don't hesitate to reach out. In the meantime, we hope you enjoy every mile in your new car!

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