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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
778 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 778 reviews

October 30, 2024

My potential work is always explained in detail with upfront pricing. Subaru America and the local branch is easy to work with and guarantee their work! More

by JMICHEL7249
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Lee Gold
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carlos Bello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kenneth Anna
5.0
This rating includes all reviews, with more weight given to recent reviews.
Adam Stockbridge
5.0
This rating includes all reviews, with more weight given to recent reviews.
Matthew Dombrowski
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Oct 31, 2024 -

Subaru of Utica responded

We love to read reviews like yours. We're glad you had such a positive experience with us. Thank you for choosing Subaru of Utica. If you need anything else at all, you can always call us or stop by. We're here to help!

October 29, 2024

Service has improved in the past year. Thank you, Tyler. We really appreciate the technology assistance from Jevon. Friendly salespeople, Bradley Mcphearson. More

by KMOCKO
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley Mcphearson
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Oct 29, 2024 -

Subaru of Utica responded

It's great to hear that Tyler and Jevon have made a positive impact on your experience at Subaru of Utica. We appreciate the shout-out for our friendly team members like Bradley as well! We look forward to serving you again in the future!

October 29, 2024

I’ve bought my last 4 cars here , and my daughter bought her last car there! Everyone works great together! My favorite dealership! More

by LISAGAR
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley mcphearson
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Oct 30, 2024 -

Subaru of Utica responded

Thank you for your continued trust in Subaru of Utica! We're glad to be your favorite dealership and appreciate the support from both you and your daughter. Looking forward to assisting with any future car needs!

October 29, 2024

I was very pleased with the service at Subaru of Utica . Sten was extremely helpful and answered all my questions. More

by SNACKPACK93
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Stenio Joseph
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Oct 30, 2024 -

Subaru of Utica responded

We're glad to hear that Sten provided you with excellent service at Subaru of Utica! Thank you for sharing your positive experience, and we're here if you have any more questions in the future.

October 28, 2024

Nobody seems to want to help till you've been standing there for more then 5 min More

by KRISB71372
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominic A
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Oct 28, 2024 -

Subaru of Utica responded

Thank you for sharing your experience with us. We highly value your feedback and will use this to improve our customer service going forward. Please don't hesitate if you need anything else in the future. We look forward to the opportunity to provide you a five-star experience next time!

October 28, 2024

Extremely friendly and welcoming staff. Brad was concise, knowledgeable and forthcoming about all pricing, features, deals etc. More

by Cole Carswell
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brad McPherson 5 STARS!!
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Oct 29, 2024 -

Subaru of Utica responded

Hi Cole! Your review and kind words mean a lot to us. If you need anything in the future, you can always reach out to us at Subaru of Utica. Happy driving!

October 27, 2024

The process of buying my new Subaru was so simple from start to finish. I have never had a better experience! More

by LIZRIPP24
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Stenino Joseph
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Oct 28, 2024 -

Subaru of Utica responded

"I have never had a better experience" makes us smile ear to ear. We're so glad we set the new standard for you and look forward to providing you with great service experiences in the future. Thank you again for choosing Subaru of Utica, Liz!

October 27, 2024

Everyone was so helpful. Quick and expedient. Very nice to work with. I will definitely go back in the future More

by LOAKESRN
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
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Oct 28, 2024 -

Subaru of Utica responded

Thank you for the fantastic feedback! We're very glad to hear that our team at Subaru of Utica provided such a helpful and efficient experience. We look forward to welcoming you back in the future!

October 26, 2024

Dom was easy to work with! Very attentive, knowledgeable, and no pressure personality. Highly recommend this experience. More

by ROEHMKN
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Dominick - sales
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Oct 28, 2024 -

Subaru of Utica responded

We're proud to hear that our team provided an attentive and pressure-free experience at Subaru of Utica! Thank you for the recommendation, and we hope you're enjoying your new vehicle. If you need any assistance further down the road, you can always reach out to us. We're here to help!

October 26, 2024

Very knowledgeable and great customer service and fast getting the vehicle test drive and good personnel More

by JUANCOLON248
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Paul snyder
Report | Print
Oct 28, 2024 -

Subaru of Utica responded

We're pleased to hear that you had a great experience with our knowledgeable team at Subaru of Utica! Thank you for highlighting the efficient service and friendly personnel. We appreciate your feedback and hope to see you again soon!

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