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Subaru of Utica
Utica, NY
730 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 730 reviews
June 26, 2021
Jim Shamis was our salesman. After trying out the outback and leaving he said we would be back and he was right. He was knowledgeable, not pushy, and professional. Thank you Jim for selling us our first Fore and leaving he said we would be back and he was right. He was knowledgeable, not pushy, and professional. Thank you Jim for selling us our first Forester. More
by Dmblair8
Employees Worked With
Jim Shamis, Christopher Cardello
June 12, 2021
Thank you Justin for helping me find the perfect car for me I absolutely love my new car! And for showing me how everything works on the car and for helping me set up my phone! Your the best. me I absolutely love my new car! And for showing me how everything works on the car and for helping me set up my phone! Your the best. More
by Naenae.gaylord
Employees Worked With
Justin malagese
June 10, 2021
Love love Justin m! He was the definition of professionalism!!! Would buy another car from him!!! He made the sale happen! Very happy all around professionalism!!! Would buy another car from him!!! He made the sale happen! Very happy all around More
by Neal and Val
Employees Worked With
Justin m
June 10, 2021
Carbon Subaru is probably the most pleasant dealership I have ever worked with. Edward Nunez was our salesperson. There was no pressure! He was courteous and very knowledgeable. He made the whole proc have ever worked with. Edward Nunez was our salesperson. There was no pressure! He was courteous and very knowledgeable. He made the whole process of leasing a new Outback a fun experience. More
by Bill
Employees Worked With
Edward Nunez, Christopher Cardello
May 28, 2021
Edward was a very professional salesman. He was very motivated in making sure we were taken care of. I will go back to Edward for my next Subaru. 5 stars for Edward. Russell Florian motivated in making sure we were taken care of. I will go back to Edward for my next Subaru. 5 stars for Edward. Russell Florian More
by Russellflorian
Employees Worked With
Edward Nunez
April 30, 2021
Because this is our 7th Subaru and the dealership is one of the best, the decision to continue to purchase Subarus from Carbone was an easy decision. Subaru is safe, reliable, and great in snow. of the best, the decision to continue to purchase Subarus from Carbone was an easy decision. Subaru is safe, reliable, and great in snow. More
by ski sue
Employees Worked With
Mike Green, Christopher Cardello
March 11, 2021
The customer service was excellent from the time we entered the showroom to the time we drove off with our new Legacy. Everything regarding the deal was explained thoroughly so we knew exactly what fea entered the showroom to the time we drove off with our new Legacy. Everything regarding the deal was explained thoroughly so we knew exactly what features we were getting on the car and the cost of the vehicle. Once again, the service was excellent. More
by ben gaetano
Employees Worked With
Justin Malagese, Christopher Cardello
March 05, 2021
Customer service was excellent throughout the buying Customer service was excellent throughout the buying process, from sales to finance, to service. The sales advisor was outstanding - professional, a Customer service was excellent throughout the buying process, from sales to finance, to service. The sales advisor was outstanding - professional, and very knowledgable of all the vehicle s features I purchased. Great job! More
by lbevilac
Employees Worked With
Mike Green
March 02, 2021
This is the 2nd Subaru that I have bought from Carbone Subaru in the past 6 months. The reason for coming back to Carbone Subaru was my salesman Micheal Green. A highly professional, very knowledgable an Subaru in the past 6 months. The reason for coming back to Carbone Subaru was my salesman Micheal Green. A highly professional, very knowledgable and above all personable individual to speak with. It was a pleasure doing business with him and have directed several of my friends to seek him out when they are ready for a new Subaru. More
by ace529
Employees Worked With
Michael Green
January 13, 2021
Paul Snyder our salesperson was so helpful and we are very pleased with our new Subaru Forester. He fully explained the vehicle functions. The tour he provided was very helpful very pleased with our new Subaru Forester. He fully explained the vehicle functions. The tour he provided was very helpful More
by jedroman
Employees Worked With
Paul Snyder
