Subaru of Utica

The Best! Everyone hates car shopping, but our recent experience changed our mind completely on that. We purchased our new Subaru just this week, and from star Everyone hates car shopping, but our recent experience changed our mind completely on that. We purchased our new Subaru just this week, and from start to finish Bethany Trout made the whole transaction easy and enjoyable. Yay for a woman salesperson! She was friendly, efficient, and so helpful. It was a pleasure working with her. The dealership is the best. We will continue to do business here. Thank you Bethany and Carbone Subaru! More

A No-Hassle Experience Every aspect of Carbone Subaru of Utica gets a 'thumbs-up.' I've purchased two Subarus from this dealership. The process of getting a fair deal wa Every aspect of Carbone Subaru of Utica gets a 'thumbs-up.' I've purchased two Subarus from this dealership. The process of getting a fair deal was stress free and easy. The sales staff is comprised of knowledgeable and friendly personnel. The Service Department makes maintaining the vehicle simple and easy - appointments are easily made and the customer waiting area is well-appointed and comfortable. The staff always keeps me up to date on the status of the work being done. I recommend Carbone Subaru of Utica without hesitation. More

Beyond Excellent! Carbone Subaru of Utica is the best car dealership on the Yorkville strip by far! There is no other dealership that provides such a welcoming environm Carbone Subaru of Utica is the best car dealership on the Yorkville strip by far! There is no other dealership that provides such a welcoming environment, as well as a superior team of employees! Peter Kuchler was my salesperson, and he worked incredibly hard to meet me my needs with the Subaru Impreza that I had been wanting for a few years now! Peter was funny, friendly yet straight to the point and got us in and out of the dealership in less than an hour with our new vehicle. Peter is an incredible salesman and it was an absolute pleasure working with him. I will continue to come to Carbone Subaru of Utica in the the future! Shoutout to Allan Moss for working out all our finance information quickly, Jack Hyla for getting us the best value for our former lease, and Ricky Z for going out of his way to come say hello and catch up with me! This whole team is amazing and full of great people who care and want to give you the best vehicle option for you and your family! :-) More

Excellent Brian Poppleton was GREAT and will defiantly be looking to deal with him on my next car. Thank you again for everything! I wish I could give him more Brian Poppleton was GREAT and will defiantly be looking to deal with him on my next car. Thank you again for everything! I wish I could give him more than 5 stars he defiantly deserves it. More

New Car Experience Being someone that dreads car shopping I have to say I was pleasantly surprised how stress free my experience was. Everyone in the dealership was bey Being someone that dreads car shopping I have to say I was pleasantly surprised how stress free my experience was. Everyone in the dealership was beyond nice and friendly and when Ricky Z starting playing the Piano my husband and I looked at each other and said WOW this is not your normal Car Dealership. Their focus was more on making us happy so the "deal" part was fast and easy and they truly do want to work with you. The salesman Paul was so knowledgeable we had many questions on the Crosstrek and he had all the answers without hesitation. I would recommend Carbone Subaru to anyone!!! More

Excellent experience The salesman was great to work with and got back to us quickly and was very knowledgeable. It was a pleasure doing business with Brian Poppelton The salesman was great to work with and got back to us quickly and was very knowledgeable. It was a pleasure doing business with Brian Poppelton More

Great customer service The sales staff worked with me to get the vehicle we wanted and met the budget we had. Staff was very friendly and helpful working through the paperwo The sales staff worked with me to get the vehicle we wanted and met the budget we had. Staff was very friendly and helpful working through the paperwork and overall vehicle details. More

The best customer service! I’ve known Chris Cardello for years, so I automatically went to see him when I was in the market for a new car. He had Brian Poppleton help me narrow I’ve known Chris Cardello for years, so I automatically went to see him when I was in the market for a new car. He had Brian Poppleton help me narrow down my choice. They both went well above and beyond my expectations! It actually made buying a car a pleasant experience! I can’t say enough good about both of them! More

Best service I worked with a sales rep Cody Danielski and he is by far the best sales rep I have ever worked with. He took the time to listen to what exactly I wan I worked with a sales rep Cody Danielski and he is by far the best sales rep I have ever worked with. He took the time to listen to what exactly I wanted in a car and what my price range was and he offered me the perfect deal. He answered everything single question I had while I was buying and still after. He is very kind and professional. I highly recommend him and Subaru. More

ANOTHER Great Experience! Tom Ciccarelli, Sales and Leasing Consultant, treated us so well (back in February 2010 when we purchased our very first Subaru Outback) that we went Tom Ciccarelli, Sales and Leasing Consultant, treated us so well (back in February 2010 when we purchased our very first Subaru Outback) that we went back to him for another Outback in November 2018. Each time, my wife and I had a great buying experience. In fact, back in that snowy Winter of 2010, Tom not only let me "test-drive" my first Subaru... but he let me put it to a REAL test by letting us drive the car to our home in the hinterland... complete with three feet of unplowed snow on our 1,100' long driveway. It passed the all-wheel drive test with flying colors! The other (non-Subaru) all-wheel drive crossovers which we had already test-driven (at other dealerships) failed our test and got stuck in mere inches of snow! Our recent Outback purchase was made complete with a musical performance "Billy Joel style", on the piano, by Rick Zuccaro, General Manager. I write all this to say that every staff member in the dealership with whom we interacted, or just chatted with, was/is personable and genuine. You can tell that they enjoy what they do. More