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Subaru of Utica

Utica, NY

4.8
619 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 619 reviews

January 22, 2022

The cars sell themselves, but the salesman keeps you coming back. We just bought our second car from here because after I bought my first one, my husband needed the experience of that fresh new subaru. More

by Megandarrow1984
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shamis
Jan 25, 2022 -

Subaru of Utica responded

Hi, we really appreciate your great feedback! We hope you continue to choose us for all your automotive needs! Take care!

January 13, 2022

Justin was great. Helped get me in my dream car within a few days. Answered all my questions and helped make the entire process comfortable. Great overall atmosphere More

by chloierood
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin, Malagese
Jan 15, 2022 -

Subaru of Utica responded

Good morning Chloie. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 11, 2022

Edward Nunez was great to work with. Got me what I needed. Thank you Edward! More

by Amy T
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Edward Nunez
Jan 14, 2022 -

Subaru of Utica responded

Good morning Amy. We are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

January 03, 2022

My lease was coming to an end and I expressed that I wanted to buy it out. Mike Green and the Carbone Subaru team went above and beyond to ensure that I received the best interest rate and made the enti More

by robynlee94
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Green , Joe Zutter
Jan 06, 2022 -

Subaru of Utica responded

Thanks you for the kind words. Feel free to reach out to us if you have any questions.

October 12, 2021

I wasn’t able to lease again but Mike Green helped me buy my lease out. He did everything he could do to figure out the best option to keep my car and communicated with me throughout the whole process. His c More

by EFos
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mike Green
Oct 13, 2021 -

Subaru of Utica responded

Hi, we're happy you found our staff to be so supportive during your experience here at Carbone Subaru of Utica. We hope you continue to choose us for all your automotive needs! Take care!

August 27, 2021

We have never leased a vehicle and Ed Nunez made sure I chose the right car for my family. Having always bought used cars I was very apprehensive to commit to a new vehicle. Well Ed was the best, very pers More

by roesle9948
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ed Nunez
Sep 02, 2021 -

Subaru of Utica responded

Hi, thank you for your kind words! We're happy we could help. Our team will be very happy to hear about your kind words and high star rating! Our team is available should you require any extra help.

August 23, 2021

I had a wonderful experience leasing my Crosstrek. Justin M and Bethany were easy to work with and did a great job explaining everything. I had my car in a day. More

by Debra Clark
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Justin Malagese, Joe Zutter
Aug 25, 2021 -

Subaru of Utica responded

Hi Debra, thanks for your great review, and for giving our dealership such a high star rating! We hope you continue to choose us for all your automotive needs! Take care!

July 31, 2021

Justin did a wonderful job explaining all the technological advancements with the Subaru model I had purchased. He has a plethora amount of knowledge and was very patient answering all the questi More

by Barbara
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Justin Malagese, Bethany Trout
Aug 18, 2021 -

Subaru of Utica responded

Hi Barbara, we're happy you found our staff to be so supportive during your experience here at Carbone Subaru of Utica. We hope to see you soon!

July 07, 2021

Mr. Jim Shamis greeted my wife and I on our first visit to Carbone Subaru and we couldn’t be more pleased. Mr. Shamis proved to be much more than a salesman as he focused on our needs and our budget. We More

by Temtme13
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
James Shamis
Jul 12, 2021 -

Subaru of Utica responded

Hi, we're glad you had such a wonderful experience with us! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

June 26, 2021

Jim Shamis was our salesman. After trying out the outback and leaving he said we would be back and he was right. He was knowledgeable, not pushy, and professional. Thank you Jim for selling us our first Fore More

by Dmblair8
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christopher Cardello
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jim Shamis
Jul 01, 2021 -

Subaru of Utica responded

Hi, thank you for your kind review; we are happy to pass along your comments to the team here at Carbone Subaru of Utica! We are always more than happy to assist you if anything else comes up. Take care!

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