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Subaru of Utica

Utica, NY

Overview
Employees
Reviews
Vehicles
4.8
864 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 864 reviews

February 29, 2024

I'd like to greet Jon Guzman, client-oriented specialist from Subaru of Utica who makes quick decisions. Proactive person. More

by Iurii Gryga
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jon Guzman
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Feb 29, 2024 -

Subaru of Utica responded

Thank you again, Lurii, for your thoughtful feedback. It's important to Jon that our Subaru of Utica customers feel appreciated and informed at all times, and he'll be proud to have earned your commendations. We're grateful for your time and business and we hope you have safe and happy adventures ahead. Come back and see us again sometime.

February 29, 2024

Quick and efficient. Tyler @ the service desk was very easy to deal with, very pleasant and knowledgeable. More

by LISAPETRONIO
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 01, 2024 -

Subaru of Utica responded

Tyler will be proud to hear your compliments, Lisa, and it was our pleasure to deliver you a fast and efficient service visit. Thank you for working with us to care for your vehicle and leaving the kind review. Safe travels and we'll see you again down the road here at Subaru of Utica.

February 29, 2024

Quick and responsive, friendly and informative. Very nice waiting area. It was a pleasant experience. More

by GARYCANTER25
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley McPherson
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Mar 01, 2024 -

Subaru of Utica responded

We appreciate the compliments, Gary, and your trust in the Subaru of Utica team with your vehicle's care. It was our pleasure to deliver you fast, friendly, responsive and informative service. Travel safe and come back to see us again whenever we can next assist.

February 28, 2024

I always used to dread going to the dealership to buy a car, but SUBARU in Yorkville made that obsolete. they were very patient, with me. they helped me decide what I wanted, they explained all the optio More

by JONESDAWN50
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Allen Hutchings
5.0
This rating includes all reviews, with more weight given to recent reviews.
Robert Ortizo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Borelli
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Cardello, Justin Malagese, Jarred Kraszewski, Bailee Haddad
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Feb 28, 2024 -

Subaru of Utica responded

We're thrilled to have been the team that turned your feelings of working with car dealerships around. Thank you very much for the opportunity! It was our pleasure at Subaru of Utica to deliver you informative, patient and thorough guidance during the entire process, and we're proud to hear you felt comfortable and confident during your experience. Your recommendation is sincerely valued, and we're here to keep it through any post-purchase support you need. Please don't hesitate to reach out to the team anytime. Enjoy the road and travel safe!

February 28, 2024

Great place to due business with. First time Subaru owner happy with the vehicle so far. More

by JUROME21
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Jonathan in sales, Christopher Cardello
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Feb 28, 2024 -

Subaru of Utica responded

Few things are more fun than welcoming a new Subaru owner to our dealership family. Thank you very much for the opportunity to gain your business. It means a lot to us hearing you enjoyed your time spent with the team and that you are happy with your purchase. Please be sure to reach out to us if we can assist with anything else moving forward. Travel safe, enjoy the road and come back to see us again sometime at Subaru of Utica.

February 28, 2024

Very fast and professional staff . The waiting area was clean and comfortable and I received a nice video of my car. More

by LILICARP
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 29, 2024 -

Subaru of Utica responded

We're glad to know you had a positive experience at Subaru of Utica! Our team works hard to provide professional service and maintain a comfortable waiting area. Thanks for your feedback regarding our video service as well. It's our pleasure to help care for your vehicle, Lili, and we look forward to seeing you again in the future.

February 28, 2024

“Amazing customer service! My go-to dealership.” Amazing customer service! They helped me from the moment I stepped in. Associates were very thoughtful and offered beverages w More

by BPROSSER
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Justin Malagese, Bailee Haddad
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Feb 28, 2024 -

Subaru of Utica responded

We're thrilled to be your trusted "go-to" dealership for all your automotive needs! Thank you very much for the wonderful review. It's our pleasure to deliver you amazing customer service and help you to be comfortable while we tend to your vehicle. Travel safe and we'll see you again next visit here at Subaru of Utica!

February 28, 2024

I don’t know who Nick Orbinati is. Good courteous dealings with Tyler as usual. More

by LAIRD2205
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Davis
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Feb 28, 2024 -

Subaru of Utica responded

We're happy to hear you continue to enjoy working with Tyler here at Subaru of Utica. Thank you for your continued trust in us with your time and business and for leaving the kind feedback. Travel safe and we'll see you again next visit.

February 26, 2024

Easy transaction. I would buy from there without hesitation. Thank you again for making us happy customers. More

by MARYHUGH3274
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dominick Almatura
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Feb 26, 2024 -

Subaru of Utica responded

We're grateful to have customers like you, Mary. It's rewarding to know you had a seamless experience during your car-buying journey at Subaru of Utica. Safe travels in your new ride! We'll be here when you're ready for your next car!

February 24, 2024

Nice people. Car was ready on time as promised. The video inspection was really cool. More

by GBROMBACHER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Dan Perkins
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Feb 26, 2024 -

Subaru of Utica responded

We're glad to know you enjoyed the video inspection and efficient service during your recent maintenance visit. Thank you for choosing Subaru of Utica for your automotive needs. Here's to more smooth driving and easy maintenance visits with us!

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