Subaru of Utica

Michael Green was amazing to work with. Everyone made you feel at home. Ery impressive waiting room and pet friendly Everyone made you feel at home. Ery impressive waiting room and pet friendly More

purchased a $12000 car, less than 3 wks later brakes were grinding terribly, was out of state, brought it to a garage, needed all 4 brake pads and 2 rotors replaced. Contacted subaru of utica w/no response, grinding terribly, was out of state, brought it to a garage, needed all 4 brake pads and 2 rotors replaced. Contacted subaru of utica w/no response, finally received a message asking me to send them the invoice, i did, no response again, made multiple calls/messages, finally spoke to roberto ortiz who said he'd look into it and get back to me. He did not. Several more calls/messages later i spoke to him and his response was basically "oh well", said theres nothing he can do because it passed their inspection, said there was "no way" it needed new pads/rotors, like i would shell out over $800 for no reason!!?? Was very rude and of no help at all. They were extremely responsive and helpful PRIOR to me buying the car, once they made the sale their customer service was abysmal at best. Would most definately NOT recommend them to anyone! More

Professional, easy, friendly, fast, kind, and accommodating. Best experience that I’ve ever had buying a car. Love the Subaru. accommodating. Best experience that I’ve ever had buying a car. Love the Subaru. More

I had a smooth worry free experience with Justin. He walked me through every step of the process and made sure I was well informed on all aspects of the transaction as well as my new car. It was a pl He walked me through every step of the process and made sure I was well informed on all aspects of the transaction as well as my new car. It was a pleasure working with him. More

I am a single momma of two kids and needed something reliable. I went in and sat down with josh and let me tell you he had me approved in an hour. 90 dollars less than the last dealership i went to for reliable. I went in and sat down with josh and let me tell you he had me approved in an hour. 90 dollars less than the last dealership i went to for a new and nicer vehicle. I would highly recommend going to see josh and jenny at subaru of utica. Straight to the point and great customer service. Definitely 5 star rating. Go see josh and jenny. More

We felt welcome and confident that we had come to the right place to shop for a new vehicle. We traveled an hour due to a reference from a friend and were glad that we did. The sales person listened to right place to shop for a new vehicle. We traveled an hour due to a reference from a friend and were glad that we did. The sales person listened to what we were looking for, added his knowledge to what he had heard, and walked us straight to exactly what we wanted. The process was efficient and painless. Kudos to Mike Green and the Dealership Team. I will say one more thing about driving my third Subaru, "I Love my Subaru." More

Justin was a pleasure to work with! Very knowledgeable and easy to talk to and do business with. Very knowledgeable and easy to talk to and do business with. More

Very friendly. This was the first time I was ever given a no cost loaner vehicle. Service was completed in a reasonable timeframe. This was the first time I was ever given a no cost loaner vehicle. Service was completed in a reasonable timeframe. More

Salesman was Justin Maganese. ..He was was very knowledgeable and easy to work with...Just a good guy ..He was was very knowledgeable and easy to work with...Just a good guy More