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Subaru of Utica
Utica, NY
746 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas.
We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 6:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 3:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 8:00 AM - 4:00 PM
Sunday Closed
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Showing 746 reviews
October 25, 2024
Had a pleasant experience buying our new Outback from Subaru of Utica. The sales manager, Brandon, evaluated our Trade-in Forester and gave us a fair price. Went home and weighted our options using their Subaru of Utica. The sales manager, Brandon, evaluated our Trade-in Forester and gave us a fair price. Went home and weighted our options using their smooth web site to compare models and options. Back the next day with the Outback in mind. Dominic and Sean helped us get the color and options we wanted even going as far as having a trailer hitch installed. We got our dream car at a great price. Love these guys. More
by DLWAGSCHAL
Verified Customer
October 25, 2024
Every interaction I have had with this dealership has been a pleasant experience. The people are friendly and extremely professional. The public areas are clean and inviting. been a pleasant experience. The people are friendly and extremely professional. The public areas are clean and inviting. More
by CINEARL
Employees Worked With
Paul Snyder five stars!
October 24, 2024
Very responsive, friendly, worked with me to get the car I wanted at the price I needed. I wanted at the price I needed. More
by MELIS.RICHARDS
Employees Worked With
Other Employees :
The person who helped me in Finance was Muhammed (I can't remember his last name).
October 21, 2024
Mike Green is amazing as to make sure you are happy with the car buying or leasing .The rest of the crew made my experience smooth and easy.Subaru of Utica is my number one stop!Thank you again Mike Green! the car buying or leasing .The rest of the crew made my experience smooth and easy.Subaru of Utica is my number one stop!Thank you again Mike Green! More
by KJBARLOW14
Employees Worked With
October 21, 2024
Easy to deal with- smooth transaction from start to finish. Jay was efficient and went out of his way for us. Follow up with Valdon offered many great tips on the Starlink amenities. finish. Jay was efficient and went out of his way for us. Follow up with Valdon offered many great tips on the Starlink amenities. More
by MJMORRISX2
Employees Worked With
Jason,Valdon,Sean
October 21, 2024
Another great service appointment at Subi Utica! Checked vehicle in w Vince Gonzalez whom I have frequently worked with previously. Always spot on with what needs to be done, got my Outback into the Checked vehicle in w Vince Gonzalez whom I have frequently worked with previously. Always spot on with what needs to be done, got my Outback into the service queue quickly and repairs done earlier than expected. Tech doing the work was Paw Htoo. Paw took care of needed repairs plus provided a video displaying relevant review of important components. Great job on the service. Further, had one issue that was resolved w acting Service Manager Billy Melendez fully to my satisfaction. “Hats Off” and a “Well Done” to the entire team! More
by JZZAMNN
October 20, 2024
Our salesperson, Paul was amazing to work with. Our entire buying experience was incredible from start to finish. The sales manager Brandon was amazing as well. My wife and I would highly recommen Our entire buying experience was incredible from start to finish. The sales manager Brandon was amazing as well. My wife and I would highly recommend this Subaru dealership over any other dealership in the upstate NY area. More
by BROOKS.7510
Employees Worked With
October 20, 2024
First time at this dealership. The salesman Jay was pleasant, polite and professional. Answered questions, No one was pushy . The manager also was very professional and pleasant. The salesman Jay was pleasant, polite and professional. Answered questions, No one was pushy . The manager also was very professional and pleasant. The sale was completed quickly, my Crosstrk was ready for pickup the following day. I will recommend this dealership to family and friends. More
by CKSTEAPOT
Employees Worked With
Jay, Sean
October 19, 2024
I own my fourth Subaru. Not only is it the finest car on the road, but the customer service that goes with the Subaru is exemplary. You know your vehicle will be well taken Not only is it the finest car on the road, but the customer service that goes with the Subaru is exemplary. You know your vehicle will be well taken care of and any problem will be solved in a timely manner. The entire staff at Utica Subaru is friendly and you are treated politely and during your visit they inform you along the way of the progress being made. Thank you for all your fine work and expertise and the great care you give to my vehicle and to me. More
by CAMK1946
Employees Worked With
