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Subaru of Utica

Utica, NY

4.8
755 Reviews
Started by a 19-year-old with $40 and a dream, this Subaru of Utica has grown into what it is today. We owe our success to our customers, like the ones we have throughout the Utica, Yorkville, and Whitesboro, NY, areas. We show our appreciation every day by making them our top priority in our sales, service center, and parts department. Our team makes sure that everything we do as a dealer matches our core values, and that it puts our customers as the top priority. Subaru of Utica is a full-service dealer serving your automotive needs with a personalized touch!
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5036 Commercial Drive

Utica, NY

13495

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Showing 755 reviews

March 24, 2024

Vincent did a great job checking me in and following the progress of the work.on my vehicle. More

by JG.MACGREGOR8
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Subaru of Utica responded

We aim for clear communication and are so glad this was your experience. We are grateful for your feedback and we hope to see you again.

March 24, 2024

Subaru of Utica was attentive to the matters I needed looked at. I look forward to future service there. More

by DANIEL.GOEWEY.60
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bradley McPhearson, Sean in Finance, Dan Perkins
Mar 25, 2024 -

Subaru of Utica responded

Daniel, we're glad to know that our team at Subaru of Utica was able to assist you effectively. We look forward to seeing you for your future service needs!

March 24, 2024

Good and fast service. Helpful and made sure to explain everything that was done to my vehicle. More

by CHEESIENASCARCHICK8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tyler Basset
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Subaru of Utica responded

Wonderful review! We hope you will considering coming to see us again. Drive safe.

March 24, 2024

Vincent was welcoming and explained the recommended repairs clearly and without any pressure to be completed. More

by HOPE1012
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Subaru of Utica responded

We're glad to know that Vincent was able to provide clear explanations and a pressure-free experience at Subaru of Utica. Thanks for sharing your feedback!

March 24, 2024

Mike went out of his way to get me the car i wanted. Very friendly and knowledable More

by CHABLIS10950
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike Green
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Subaru of Utica responded

Thank you for the wonderful review. Mike will be glad to hear the compliment. Enjoy your new car!

March 24, 2024

I have always had good experiences at the Subaru dealership. Very good and helpful service people also. More

by CCLARK1947287
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Vincent Gonzalez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 26, 2024 -

Subaru of Utica responded

We're glad to know you've consistently had good experiences with us at Subaru of Utica. Our team is always here and ready to help! Thanks for the review!

March 23, 2024

They were very friendly and welcoming. We were taken very good care of and even spent time visiting with our salesman from September. He took the time to spend time with us. We think S More

by VNHENNIS
Recommend Dealer
Yes
Employees Worked With
Joanne Palmer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Kli
Mar 25, 2024 -

Subaru of Utica responded

W glad to know you felt welcomed and well taken care of at Subaru of Utica. We appreciate your suggestion about the "Dog tested. Dog approved" products - that's a fun idea! Thanks for sharing your experience with us.

March 23, 2024

Brad G my salesman who is always available to answer and help me with questions. More

by SLILLI334
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brand Glerup
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Subaru of Utica responded

Brad will be glad to hear that he helped make your experience easy and well explained. We hope to see you again. Enjoy your new vehicle!

March 23, 2024

Thank you Nick! Informative polite knowledgeable! Worked with me to get on line and couponed in! More

by JANHINMAN1
Recommend Dealer
Yes
Employees Worked With
Nick Orbinati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 25, 2024 -

Subaru of Utica responded

We will be sure to pass on your compliments to Nick. It will make his day! Drive safe and we hope to see you again.

March 22, 2024

Paul Snyder was great to work with. No pressure and was very helpful and informative. Everyone at the dealership was friendly and accommodating. More

by TLASC
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Paul Snyder
Mar 22, 2024 -

Subaru of Utica responded

Experiences like yours are exactly what we hope to provide every Subaru of Utica guest, and we sincerely appreciate your feedback. Paul will be proud to hear his pressure-free, informative guidance was valued and led to a great visit. It was our pleasure to deliver a welcoming atmosphere for you, and we wish you many enjoyable and safe travels ahead. Come back and see us again sometime in the future.

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