Subaru of Utica

I have bought several cars from Brad G. He always makes sure the experience goes as smoothly as possible. I have never had any problems with the sales team. The Gm, Allen, had to step in on He always makes sure the experience goes as smoothly as possible. I have never had any problems with the sales team. The Gm, Allen, had to step in on one sale, due to a service department issue, but he went above and beyond to make sure we were happy with our car and experience with the dealership as a whole. I wholeheartedly recommend seeing Brad G. in sales. He will make sure you’re satisfied and safe in your car. More

From start to finish we had a great experience purchasing our first Subaru. Friendly and professional staff. our first Subaru. Friendly and professional staff. More

Everyone was very polite and knowledgeable,explained the process of purchasing my first new car in a very long time extremely professional, made me feel like a was speaking with a friend process of purchasing my first new car in a very long time extremely professional, made me feel like a was speaking with a friend More

I went in for clanging noises underneath my car. They fixed that. Plus they found a dangerous gash in one of my tires that would have been a huge problem if not fixed. I got a new tire to replace th They fixed that. Plus they found a dangerous gash in one of my tires that would have been a huge problem if not fixed. I got a new tire to replace the unfixable tire. Saved me from a huge future problem. Thanks Subaru!!! More

Like the way customers are handled from check-in to check-out. Person to person dialog and video explaining what is planned and what is being. And everything was explained thoroughly, even where the c check-out. Person to person dialog and video explaining what is planned and what is being. And everything was explained thoroughly, even where the car was in the parking lot. 2 thumbs up!!!! More

The service was professional and courteous. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. The video of the service was greatly appreciated, all the service people are knowledgeable and friendly. More

It was my first time getting serviced here and I was not sure what to expect but Joanne was wonderful and walked me through everything. Service was quick. I was told 1 hour and it was under that. I never go sure what to expect but Joanne was wonderful and walked me through everything. Service was quick. I was told 1 hour and it was under that. I never got the video but that’s ok, hopefully next time as I think that’s a cool feature that my old retailer didn’t have. One of the service providers even showed me a few tricks on the app I didn’t know about. More

Great dealership and the staff is very professional. We're looking forward to a 2025 Forester upgrade. We're looking forward to a 2025 Forester upgrade. More

They did a tier rotation but didn't check the tire pressure Didn't check first my oil change if I had life time warranty pressure Didn't check first my oil change if I had life time warranty More

Very nice young man , he helped us in every step of the way and we would recommend him to anyone ! way and we would recommend him to anyone ! More