Subaru of Utica

Best service ever. Got me right in, directed me to the waiting room with free coffee and healthy snacks. Kind, courteous treatment. I am a widow and this is my first ca Got me right in, directed me to the waiting room with free coffee and healthy snacks. Kind, courteous treatment. I am a widow and this is my first car to handle on my own so I do appreciate the gentle treatment and instruction on service. The free mug topped it off! Awesome people! Thank you! More

Vincent was very helpful in explaining a situation I was having with the high beams and did it in such a manner that I did not feel like an idiot. having with the high beams and did it in such a manner that I did not feel like an idiot. More

I was super pleased with my experience at Subaru of Utica and getting my new Outback! and getting my new Outback! More

My visit for routine service on my 2020 Outback was wonderful. From the moment I was greeted by Vinnie until the work was all completed I had no concerns at all. The confidence I have in Vinnie's rec wonderful. From the moment I was greeted by Vinnie until the work was all completed I had no concerns at all. The confidence I have in Vinnie's recommendations and the manner in which he assures that the work is done appropriately is the main reason I have been coming back to Subaru of Utica. More

I totally dislike filling out surveys and wish you would discontinue them. If it’s possible to opt me out, please do so. discontinue them. If it’s possible to opt me out, please do so. More

They are alot of help service was good I can always count on to get the job done on to get the job done More

Vincent was very friendly and informative about the 60k service on my Subaru. He made sure that I was aware of what the service entailed. He answered all of my questions and was able to answer them quickl service on my Subaru. He made sure that I was aware of what the service entailed. He answered all of my questions and was able to answer them quickly. Since I wasn't able to take advantage of all of the 60k service options because of price he was able to provide information as to which ones were most important. Then I was able to select what I could afford. Kudos to Vincent!! My only concern is the extreme high cost of service as I wasn't expecting a 60k service at a cost of $1600. Overall I'm very happy with the service, professionalism and customer service provided. Thank you! More

they are very kind, explain things completely and make sure you know what repairs and servicing you re agreeing to. they also have price estmates right up front. sure you know what repairs and servicing you re agreeing to. they also have price estmates right up front. More

The service visit for my 2020 Subaru Legacy went very smoothly. My car was serviced in a timely manner. I was called to confirm that I agreed to some extra work that was done. The person in the billin smoothly. My car was serviced in a timely manner. I was called to confirm that I agreed to some extra work that was done. The person in the billing dept. explained all charges to me. More

Every person in the service department is kind and helpful! I love this service department! helpful! I love this service department! More